iPhone 16/Plus Can we return our iPhone 16s due to cancelled Siri?

[facedmurkroots]

There is no shortage of videos and MR articles about the disappointment of Apple Intelligence, especially with the delay of smart Siri for an unknown date (maybe even after iOS19).

Does this mean iPhone 16 owners can return their phones on the grounds of having a key feature cancelled? I’m talking outside of the 14 day usual Apple Store return window..

 

[RRC]

Nope.

It was marketed as "coming later" and delays do and will happen - the features it was said it came with, it has already.

 

[sunapple]

Don't think so, but try and find out. Send a message.

 

[Shirasaki]

Highly doubt it. Unless Apple introduces some special program, you won’t be able to return your iPhone outside of 14 days window just because of non-delivery of improved and personalised Siri. Hardware manufacturers don’t like users returning products due to poor software either unless things have become so bad that said hardware is rendered useless. Certainly iOS 18 without improved Siri can still be used just fine.

 

[Cobold]

Nope.

It was marketed as "coming later" and delays do and will happen - the features it was said it came with, it has already.

This! And it's still coming later. Later is not a defined period of time! Could be next week or 2029, both is "later".

 

[Apple_Robert]

Never buy a product for what might happen. Always buy for what it can already do. And no, you can't return because the software is delayed.

People need to read the EULA instead of just blindly agreeing. Doing that would have answered the question without the thread.

 

[I7guy]

You have a few options if you feel the iPhone 16 is not for you:
1. Try to return and see what apple says
2. Try to sell it, Craigslist, facebook, swappa etc, then get the model you want
3. go to a carrier and try to exchange it
4. If all else fails, keep it.

 

[eyoungren]

LOL!

OP, in what LEGAL construct do you even think you could do that? Particularly after the return period has expired?

It's surely not the United States.

 

[dukebound85]

LOL!

OP, in what LEGAL construct do you even think you could do that? Particularly after the return period has expired?

It's surely not the United States.

yet there will CERTAINLY be lawsuits and apple will have to address this debacle somehow

 

[RRC]

yet there will CERTAINLY be lawsuits and apple will have to address this debacle somehow

None that will hold up, as it wasn't stated that it shipped/was sold with those features.
Everything it was promoted as having, it has already.

 

[dukebound85]

None that will hold up, as it wasn't stated that it shipped/was sold with those features.
Everything it was promoted as having, it has already.

lol we will figure out what will happen as this fallout continues won't we?

 

[eyoungren]

yet there will CERTAINLY be lawsuits and apple will have to address this debacle somehow

lol we will figure out what will happen as this fallout continues won't we?

Assuming everything goes as you believe, the customer in the end gets…what?

A $3 check in the mail?

It most certainly will not be a 'return' of the device and by association a full refund.

 

[AlixSPQR]

Could ”coming later” actually mean ”never”? A smart Siri? That's an oxymoron if ever there was one.

 

[L23]

Or learn to wait buying a new iPhone when the features are available? Not that I am interested in Apple Intelligence but it seemed like a iPhone 17 feature to me anyway if it doesn't launch with the device. I would assume the other new features where worth it or else you could have continued to use the previous iPhone for a while.

 

[dukebound85]

Assuming everything goes as you believe, the customer in the end gets…what?

A $3 check in the mail?

It most certainly will not be a 'return' of the device and by association a full refund.

Agree with you on that

 

[WarmWinterHat]

Try it and see, then report back.

Never buy ANYTHING, tech of otherwise, based on what is promised in the future. I bought my 16 Pro knowing I wouldn't use Apple AI, and so far, all is good.

 

[babelvalise]

This does seem like a legitimate questions considering they took down an ad featuring AI Siri used to sell the iPhone 16 and added a disclaimer to the iPhone 16 web page.

 

[ghostface147]

Nope. It was always coming down the road. Doesn’t make it right.

 

[jz0309]

The feature wasn’t “cancelled” but delayed. So no, no return because of this.

 

[wlossw]

you should be grateful you don't have to use apple intelligence.

 

[JPack]

There will be a lawsuit based on Apple changing its language for Siri, but not sure what the outcome will be. Obviously, the ad will also be included as evidence.

Apple Continues Removing iOS 18 Siri Personal Context References After Delay

After announcing that some Apple Intelligence Siri features promised for iOS 18 will be delayed, Apple has tweaked the wording on its iOS 18, iPadOS...

www.macrumors.com

 

[HouseLannister]

I expect a $25 check in 2-3 years.

 

[brofkand]

the only time I can remember Apple extending return windows for iPhones was with the iPhone 4 antennagate issue. Apple intelligence isn’t quite that big of a deal to me so I wouldn’t expect the same situation here.

 

[1rottenapple]

I’m sure there’s going to be a class action lawsuit. Maybe you’ll get a 50% refund haha

 

[Zdigital2015]

I sort of lamented my decision to go with the iPhone 15 Plus when Apple Intelligence was first introduced at WWDC 24. I was ambivalent about AI all around, I can see its potential, but I can also see where it is fundamentally not as good as they want us to believe. It’s a moving target now in a lot of respects. I can always use ChatGPT, Claude, Co-Pilot or Gemini if initially want to do that. Of everything I see, Notebook LM is the most intriguing to me at the moment.

I will say that Apple is in a hard spot AI wise and skimping on DRAM and Storage to maximize their profit and margins seems to be really coming back to bite them hard. My 8GB M1 13” MacBook Pro still fits the bill along with my 24GB M2 13”, so I’m not left wanting on the Mac or iPad side, but this is going to be a make or break moment for Apple as Siri still sucks.