I bought my watch from T-Mobile and am on Simple Choice Unlimited. I get stuck on this page every time.
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Can't activate Apple Watch 3 with LTE on T-Mobile
- Thread starter sirozha
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Having read the horror stories on this thread, I went through the setup process for my S3 LTE I just picked up from the Apple Store with trepidation. During setup I didn't even disconnect my iPhone from WiFi - I was prompted to enter the last 4 of the primary account holder's SSN (my wife), then agree to a bunch of legalese, and cellular was set up. Quick and with no errors.
My whole family is on T-Mobile ONE.
My whole family is on T-Mobile ONE.
I activated my new S3 LTE fine. Went out for a run and I could receive texts and other notifications on my watch via LTE, but I cannot make calls on the watch. Anyone else having this issue?
Has your issue been resolved yet? i'm still unable, though now rather than just a 412 error message i get a 412-A " Billing address on file cannot be systematically validated. Please call care to update your billing address prior to retrying"
When I called Care, they wanted top transfer me back to Apple.......
I preordered a Watch 3 from Apple and an iPhone 8 from TMO they both came Friday. I wanted to avoid any issues so I took the items to my neighborhood TMO store to activate and turn in my TMO iPhone 7 for trade-in. I'm on the JOD program.
An associate and a manager, with tech support on the phone, were unable to connect the Watch 3 to my TMO account. The process stalls after entering SSAN last four digits.
The TMO people said if I had bought the watch from them it would connect np but the watch from Apple is a problem. I was told to keep trying to connect and bring it back in if I want them to try.
I really hesitated with this purchase and was only marginally okay with the expense and now I'm sorry I did it. I know the issue will get resolved eventually but I can't help feeling real disappointed at this fail.
An associate and a manager, with tech support on the phone, were unable to connect the Watch 3 to my TMO account. The process stalls after entering SSAN last four digits.
The TMO people said if I had bought the watch from them it would connect np but the watch from Apple is a problem. I was told to keep trying to connect and bring it back in if I want them to try.
I really hesitated with this purchase and was only marginally okay with the expense and now I'm sorry I did it. I know the issue will get resolved eventually but I can't help feeling real disappointed at this fail.
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Try removing the cellular plan then adding it back from the Apple watch app on your iPhone, that has fixed my issue.
That's great to hear!
Are you on a business plan by any chance? If not and you're on a personal plan, try to unpair and pair the watch back. If you're on a business plan, I believe it's a known issue.
Yes, on a biz plan. T-Mobile support is a little clueless on this. The person on Twitter support this afternoon suggested I remove the pairing from the phone and redo. The issue is really they can't handle the tax ID. I'm pretty sure they don't have my SS number as the Prime account holder
I believe that's the case too; and I hope Apple and T-Mobile can fix the said issue asap.
I hope this can be fixed quickly. My Nike+ arrives in a couple fo weeks and I’m not interested in keeping it if it cannot make or receive phone calls...
how often are you really planning on not having your phone with you? I mean, this issue is almost inexcusable but still, the watch is fully functional for the 98% of the time most peoples phone is in range.
That he ordered a Nike version makes me think he will be out running often without his phone
that makes sense, good catch. i just visualized people trying to run, surf, etc, and take phone calls at the same time. It'll be interesting to see how the use cases of LTE actually pan out. I honestly don't even see myself keeping LTE.
My iphone stays home everyday because my edc is Samsung. This LTE will come in handy for me.
Guys I was getting error 412 or whatever it is. I had to log into my T Mobile account and enable FULL ACCESS for my account as it is in my wife's name. I then had to travel a few miles out and try again, apparently the stronger cell tower helped. It is all working now after less than 24 hours of owning the watch so stay with it and get it fixed!
Approximately 6 days a week. I run, a lot, and never carry my phone with me. I don’t have room for it amongst the other things I carry.
I’m not buying a LTE watch to tether to my phone 98% of the time.
Sounds like you'll get your money's worth out of that $10 monthly fee then. It sucks because my fee will be $15/mo because autopay maxes out at 8 lines, and I pretty much always have my iPhone with me. Almost doesn't seem worth it in my case. I almost wish I could pay as I go.
Yes, the watch works without the iphone. I had the iphone off with no SIM card and I was still able to make the phone call to my wife while I was sitting in my car parked on the side of the road.