Cant preorder because of fan account?

Discussion in 'iPhone' started by doubleatheman, Jun 15, 2010.

  1. doubleatheman macrumors 6502a

    doubleatheman

    Joined:
    May 27, 2009
    #1
    Can't prorder iPhone4 from at&t?

    When I click "upgrade elagability" I dont see the iphone 4 listed? is this because of my fan account I recently added?

    How can I remove my fan account?
     
  2. iBLAKEE macrumors 6502

    Joined:
    Jan 16, 2008
    #2
    Yes, this is because of your FAN#. I can't figure out how to remove the FAN numbers either.
     
  3. alansmallen macrumors 6502a

    Joined:
    Jun 25, 2007
    #3
    I have a FAN account with ATT and I was able to see the iPhone 4.
     
  4. doubleatheman thread starter macrumors 6502a

    doubleatheman

    Joined:
    May 27, 2009
    #4
    I feel like such an idiot, I just added the fan last week, all the hype about this discount...

    Apparently my school gives a 15% discount...

    But now I cant remove it... lol HELP...
     
  5. iBLAKEE macrumors 6502

    Joined:
    Jan 16, 2008
    #5
    I've already called AT&T this morning, and we're SOL until Premiere customer support opens at 8AM(not sure what timezone). Here is their number:866-499-8008.
     
  6. Vin365 macrumors regular

    Joined:
    May 10, 2009
  7. Mr. Chewbacca macrumors 6502a

    Mr. Chewbacca

    Joined:
    Apr 27, 2010
    Location:
    Dallas TX
    #7
    +1 (Citibank employee discount)
     
  8. doubleatheman thread starter macrumors 6502a

    doubleatheman

    Joined:
    May 27, 2009
    #8

    UGH!

    what do we need to do, have them remove it, or order it over the phone with them?
     
  9. Ferris23 macrumors 68020

    Joined:
    Sep 24, 2007
    #9
    I have a FAN account and ordered through Premiere just fine. Strange. There is no consistency with AT&T.
     
  10. woodekm macrumors 65816

    woodekm

    Joined:
    Feb 24, 2008
    #10
    Me too.

    On the phone with them right now.

    Boy, they really want you to pay for that discount huh? Cause this hurts.

    Worth 28% though.
     
  11. doubleatheman thread starter macrumors 6502a

    doubleatheman

    Joined:
    May 27, 2009
    #11
    Yeah on my premier site its like the iphone 4, or any iphone never existed... I cant get all kinds of lg phones...
     
  12. romeo.xk macrumors 6502a

    Joined:
    Mar 26, 2009
    #12
    FAN account here, and can't order on apple.com, I just get sent to the store, and can't even see it on ATTs page... :mad:
     
  13. Jnyce macrumors regular

    Joined:
    Jun 14, 2010
    #13

    Same crap......damn fan account and the apple store down aswell....this is awful
     
  14. doubleatheman thread starter macrumors 6502a

    doubleatheman

    Joined:
    May 27, 2009
    #14

    No the hold music is worse!
     
  15. woodekm macrumors 65816

    woodekm

    Joined:
    Feb 24, 2008
    #15
    Was told by ATT that Apple AND atts sites are "being updated".

    Good timing.
     
  16. doubleatheman thread starter macrumors 6502a

    doubleatheman

    Joined:
    May 27, 2009
    #16
    Good its not just me....

    for those of you who can get the iphone whats the URL to it? maybe we can use that...
    not the att.com/iphone,

    but the link to the 32gb black one in the cart...
     
  17. iMetalG5 macrumors 6502a

    Joined:
    Apr 13, 2005
    #17
    i knew this was going to happen with the FAN. :mad: I haven't actually tried to pre-order because every site is down. I guess I'm going to end up physically going into the ATT store to pre-order. Boo.
     
  18. wr1020 macrumors regular

    Joined:
    Jun 10, 2009
    #18
    Same here, got my order in for a 32gb. Have a 20% fan discount.
     
  19. MikePA macrumors 68020

    MikePA

    Joined:
    Aug 17, 2008
    #19
    This is NOT true. While I do not see the iPhone 4 as an option on the ATT Premier site, the Apple site accurately found my information at ATT, asked me to select a Text plan then failed with a session timeout when I clicked on 'Add To Cart'.
     
  20. marcoVU macrumors newbie

    Joined:
    May 4, 2010
    #20
    I just pre-ordered mine on the premier site no problem. I would say to try back again.
     
  21. doubleatheman thread starter macrumors 6502a

    doubleatheman

    Joined:
    May 27, 2009
    #21

    Im trying to order from the AT&T site directly, I want to pick my preorder up at an att store (im on vacation when it releases)
     
  22. Eric-PTEK macrumors 6502

    Joined:
    Mar 3, 2009
    #22
    Is FAN a generic term for corporate discounts?

    I have a Daimler discount and ordered ours this morning no problem. It says "Daimler Premier Customer" in the upper right when I log in.
     
  23. iBLAKEE macrumors 6502

    Joined:
    Jan 16, 2008
    #23
    Just found out that premiere customer support opens at 8AM EST.
    1-866-499-8008
     
  24. Mr. Chewbacca macrumors 6502a

    Mr. Chewbacca

    Joined:
    Apr 27, 2010
    Location:
    Dallas TX
    #24
    Are the people that are having trouble spoda get some kind of equipment discount?

    My FAN is only on service. Maybe thats why I didnt have a problem
     
  25. iMetalG5 macrumors 6502a

    Joined:
    Apr 13, 2005
    #25
    so this att salesgirl is lying when she said i have to "come into the store" because I have a FAN? argh...

    but when i was able to get on the Apple site it did not work. it was just clocking and then timed out. now the site is down so...

    i'll try again later when i get into work but if all else fails i'm going to the store to make sure nothing gets screwed up. i have a 28% FAN I don't wanna loose, especially since I don't work there anymore ;)
     

Share This Page