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So do I.
I posted this on another thread: But I'm spoken with them several times and it always comes down that I WILL be getting 200 MB Free for Life deal. I'm financing at 0% and I'm a new customer.
The requirement for me to have a no contract plan is exactly what I want and according TMO ~ my On Demand plan will be $0 because of the initial offering and will stay $0 until I go over the 200 MB Free provision of the deal.
They said to make this happen the $10 fee will be 'rolled off' each month.
I understand that it will show as a charge then with an immediate cancel of the charge. They have to do this to make my new account work in the system to accommodate the deal.
I think much of the confusion around this issue is due to an egregious lack of customer service representative knowledge & training. So numbers of people get told slightly different things just out of ignorance. When one reminds them of the terms of the deal as stated by their CEO, then they check twice, call a supervisor, etc, etc, and finally come back, agreeing that what he said is the actual deal.
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