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Checkout Problems Hindering Growth in Apple Pay Usage
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Of course they can, but claiming that it doesn't work now indicates a failure is silly, since they don't support it yet. Verifone recently announced that Starbucks has agreed to purchase PIN pads from them. As an educated guess, I imagine they will be installing VX 820s (the same units used at Subway).
You can select a default card. Go to Settings>Passbook & Apple Pay>Default Card, and select the card you want.
I seem to be having more problems lately at my grocery store, Wegman's. Having to try multiple times because the card won't register, the finger sensor won't work, or the card is rejected; make the use of Apple Pay problematic. It always works EVENTUALLY, because I keep trying. It does get frustrating, however.
My experiences with Apple Pay have generally been good. McDonald's, Walgreens and Home Depot are my big three. The first time I paid at Home Depot, the cashier asks me "what kind of magic did you just do?"
I like it a lot. Hoping the local grocery store I use (Kroger) gets it next.
I like it a lot. Hoping the local grocery store I use (Kroger) gets it next.
Hmm. I didn't know that Home Depot was on the list. Thanks.
My experience with Apple Pay at Walgreens and Whole Foods has been quite good. The only time I had to sign was when I donated to a charity at checkout.
ignorance on the cashier's part. don't sign - it's not required with Apple Pay
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not all Home Depots - I tried mine yesterday....it beeped and gave me a check mark symbol on my phone, but the cashier required me to use a credit card and said their Apple Pay system wasn't set up yet.
Let me guess, you tried to use a MasterCard? Try to use Visa or Amex. I believe they should work at every Home Depot. You must wait for the cashier to total the transaction and the contactless logo to appear on the screen.
Apple themselves often create unrealistic customer expectations via the way they hype the product. This seems to be the case with Apple Pay.
Once enough time passes to allow the financial institutions and retailers to fully implement their part of the process, the day to day experience should improve.
In the mean time Apple customers that expect it to "just work" are provided an opportunity to understand that slogan doesn't apply.
Once enough time passes to allow the financial institutions and retailers to fully implement their part of the process, the day to day experience should improve.
In the mean time Apple customers that expect it to "just work" are provided an opportunity to understand that slogan doesn't apply.
He had to sign.
At this time, there is no difference between using Apple Pay or the physical credit card it represents. The same rules apply whichever one he uses.
I.e. You will need a PIN with a debit card. Or a signature if the bank/merchant limits require it for that credit card purchase.
Only if the terminal submits the transaction using mag stripe emulation, or using EMV but without the ability to recognise on-device CVM.
This is my wife's problem. Ever since Apple started adding functions to the home button, my wife has had a hard time adapting. She has been using iPhone's exclusively since the first one, whereas my dad is good at all the extra taps you can do on the home button because his first iPhone was the 5S.
In other words, pretty much everywhere right now.
The choice is not up to Apple alone.- First, the card bank/scheme's Java app in the Secure Element must support ODCVM.
- Then as you said, so must the POS terminal. (Some that do, have bugs where it not only can trigger the ODCVM, but also the regular PIN because of contactless purchase limits.)
- And of course each individual card must have the capability set. Not every bank is going to do that.
Personally, although it'd be nice, I'd be a bit surprised if it ever got turned on much in the US, because the banks rely so much more on always-online authorizations, where they use purchase pattern recognition to watch for fraud.
I think it would be quicker adopted overseas, where offline transactions currently limit contactless purchase amounts. I've read that UK banks have thought about allowing it.
Hardly, it's just another contact less payment which we have been able to do for years.
It seems like it's done at a card brand level for Apple Pay though. For instance, any MasterCard with it will work on the London Underground while all Visas and AmExes don't.
That has to do with ODA (offline card authentication) support, not ODCVM (on-device cardholder verification).
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What are you talking about? I simply said Apple needs to go into stores and either put Apple Pay in stores that don't have it or make it easier to know and use for those that do.
I was just in an Apple Store. I've had the 6 plus since launch but never had an opportunity to use Apple Pay.
Let's just say that if Apple Store employees don't know how ApplePay works -- and they even have a demo right on their pay terminals -- then the state of training is pretty darn poor indeed.
I was buying a small item. The clerk I was working with kept insisting that I had to have the phone unlocked AND passbook open for ApplePay to even recognize my device. I was like, uh, I don't think so. After about five tries, the device finally recognized my phone, provided me with the option to choose my card and the option to authorize by TouchID.
Again, if Apple Store employees don't know how ApplePay works and the ApplePay terminals aren't even very reliable in Apple Stores, there's a problem.
Let's just say that if Apple Store employees don't know how ApplePay works -- and they even have a demo right on their pay terminals -- then the state of training is pretty darn poor indeed.
I was buying a small item. The clerk I was working with kept insisting that I had to have the phone unlocked AND passbook open for ApplePay to even recognize my device. I was like, uh, I don't think so. After about five tries, the device finally recognized my phone, provided me with the option to choose my card and the option to authorize by TouchID.
Again, if Apple Store employees don't know how ApplePay works and the ApplePay terminals aren't even very reliable in Apple Stores, there's a problem.
I think this has been the problem with some of the places I've tried to use it in my town. I tried it at my liquor store again yesterday and it actually got to the "DONE" sign on my phone but didn't actually register a payment to them. The cashier admitted they don't even have the ability to accept debit cards (I was using a credit card, btw) or accepting totals under $X without a signature turned on in their system so there's something they have disabled that also affects ApplePay completing. I'm going to contact the manager and try to encourage them to put the functionality in. Why stores would make it more complicated to hand over money is a mystery to me.