Ive JUST received my SG sport and ive noticed the typical chip at the bottom of the screen around the 4pm mark. Ive seen a few on here with the same mark. Is it worth replacing it as the lead time is 2-3 weeks....
Chipped Out Of Box!!
- Thread starter leeingham
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Just phoned and they want me to send it off before I get the new watch.....
Yeah deffo a chip as tried to clean it and rubbed nail over it incase it was residue etc
Ive already logged in so gonna do it. I will try and speak to them again later given I ordered on launch day I want them to ship a replacement before I send this given ive been waiting 1.5 months!!
People actually still say that?
Im not waiting almost two months to send it right back. I would happily purchase AC+ if they agreed to send it before I posted mine
I've received two replacements (the other two watches were defective) and in both cases I got the replacement the day after my watch was collected. You'll have absolute priority over new orders, they have stock set aside for replacements (btw, I haven't purchased AC+).
That was my experience though, in the UK. Hopefully the procedure is the same in other countries.
I'd wait until after WWDC on June 8th to see if they will have them in-store and then return it to the Apple Store for instant replacement.
Im in the UK as well so I might try complaining and if still nothing I will do it and sacrifice the watch
The forum would be a much nicer place if people could find a more polite and respectful way of asking for photos in cases like this.
I went to my local Apple Store on the way home from work and they said I would also have to send it off for repair - free I might add but not the point. I will continue with AC
I might just keep it and with it being logged with AC if they come into store within 14 days I will exchange it there