Chipped Out Of Box!!

Discussion in 'Apple Watch' started by leeingham, Jun 1, 2015.

  1. leeingham macrumors 6502

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    Apr 9, 2015
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    Birmingham, UK
    #1
    Ive JUST received my SG sport and ive noticed the typical chip at the bottom of the screen around the 4pm mark. Ive seen a few on here with the same mark. Is it worth replacing it as the lead time is 2-3 weeks....
     
  2. The Doctor11 macrumors 603

    The Doctor11

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  3. Jordan921 macrumors 68040

    Jordan921

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  4. leeingham thread starter macrumors 6502

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    #4
     

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  5. Jordan921 macrumors 68040

    Jordan921

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    #5
    You've tried cleaning it and you sure it's a chip? I would definitely be annoyed by it but with the long returns it's really up to you.
     
  6. bigdog5142 macrumors 6502a

    bigdog5142

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    #6
    Wow...that sucks! I'd call them and get a replacement sent ASAP. That's on Apple and I'd rattle some cages.
     
  7. melman101 macrumors 68030

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  8. leeingham thread starter macrumors 6502

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    #8
    Just phoned and they want me to send it off before I get the new watch.....

    Yeah deffo a chip as tried to clean it and rubbed nail over it incase it was residue etc
     
  9. jmh286 macrumors member

    jmh286

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    Apr 22, 2015
    #9
    I would return it....the few week wait will be worth it in the long run....what if that chip turns into a crack and spreads??
     
  10. leeingham thread starter macrumors 6502

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    #10
    Ive already logged in so gonna do it. I will try and speak to them again later given I ordered on launch day I want them to ship a replacement before I send this given ive been waiting 1.5 months!!
     
  11. jmh286 macrumors member

    jmh286

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    Apr 22, 2015
    #11
    I know the wait is excruciating, if you push the issue enough, you might be able to get them to do that.
     
  12. leeingham thread starter macrumors 6502

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    #12
    THats my plan!
     
  13. Newtons Apple macrumors P6

    Newtons Apple

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    #13
    They want the watch back first unless you purchased AC+.
     
  14. mcdj macrumors G3

    mcdj

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    #14
    People actually still say that?
     
  15. phirstube macrumors regular

    phirstube

    Joined:
    Aug 20, 2011
    Location:
    Ohio
    #15
    If you want to keep that one till your new one arrives, can you buy Apple Care +? I am not even sure you would want to do that, but it might be an option.
     
  16. leeingham thread starter macrumors 6502

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    #16
    Im not waiting almost two months to send it right back. I would happily purchase AC+ if they agreed to send it before I posted mine
     
  17. mariotr87 macrumors regular

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    Aug 12, 2011
    #17
    I've received two replacements (the other two watches were defective) and in both cases I got the replacement the day after my watch was collected. You'll have absolute priority over new orders, they have stock set aside for replacements (btw, I haven't purchased AC+).

    That was my experience though, in the UK. Hopefully the procedure is the same in other countries.
     
  18. Honey Badger macrumors 6502a

    Honey Badger

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    Jul 14, 2011
    #18
    I'd wait until after WWDC on June 8th to see if they will have them in-store and then return it to the Apple Store for instant replacement.
     
  19. leeingham thread starter macrumors 6502

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    #19
    Im in the UK as well so I might try complaining and if still nothing I will do it and sacrifice the watch
     
  20. Jordan921 macrumors 68040

    Jordan921

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    #20
    Haha was just joking around.
     
  21. iConnected macrumors 6502a

    iConnected

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    #21
    The forum would be a much nicer place if people could find a more polite and respectful way of asking for photos in cases like this.
     
  22. Jordan921 macrumors 68040

    Jordan921

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    #22
    Oh really
     
  23. leeingham thread starter macrumors 6502

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    #23
    I went to my local Apple Store on the way home from work and they said I would also have to send it off for repair - free I might add but not the point. I will continue with AC
     
  24. Yakibomb macrumors 6502

    Yakibomb

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    #24
    Ah the age old motto of the internet :cool:
     
  25. leeingham thread starter macrumors 6502

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    Apr 9, 2015
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    Birmingham, UK
    #25
    I might just keep it and with it being logged with AC if they come into store within 14 days I will exchange it there
     

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