macklos said:
Cingular cellular service is only decent in a few areas and their customer service is the worst I've ever come across. If Apple wants to maintain/boost their image, Cingular will not help them in that area, not at all. Judging by this forum those things appear to be almost unanimous. I'd say it would be a bad move on Apples part to make an exclusive deal with Cingular for any bit of time. Anything longer than 6 months and Apple doesn't stand a chance succeeding. With competition mounting in the ipod arena, not updating their intel product fast enough and this. I'm afraid Apple will be hurting. Not something I wanna see.
Here, let me help you with that.
10 PRINT "Please enter the name of a US cellular provider"
20 INPUT C$
30 PRINT C$ + " cellular service is only decent in a few areas and their customer service is the worst I've ever come across. If Apple wants to maintain/boost their image, " + C$+ " will not help them in that area, not at all. Judging by this forum those things appear to be almost unanimous. I'd say it would be a bad move on Apples part to make an exclusive deal with " + C$ + " for any bit of time. Anything longer than 6 months and Apple doesn't stand a chance succeeding. With competition mounting in the ipod arena, not updating their intel product fast enough and this. I'm afraid Apple will be hurting. Not something I wanna see."
Seriously, I'd say one or two are ok with the service (I was a fan of Sprint PCS round about 1999-2001), but as far as coverage goes, they're all pretty much as bad as each other. Sure, NetCell is WAAAY better than ComuNet where you live, but where Fred lives, he can only get one bar on ComuNet and nothing at all with NetCell, but OmniCell gets a strong signal, but OmniCell doesn't even have a license where I am, I have to go with RuralFone.
We're almost done with the consolidations so I don't think coverage in general is going to improve. On the other hand, both GSM operators have announced plans to roll out UMA (GSM over 802.11g/Bluetooth), which means if they can't fix their effing networks, we'll be able to do it for them, soon. T-Mobile's should be announced any day now. I suspect once the GSM operators have it, the CDMA operators will follow.
As for customer service, the best solution is to sign for the shortest contract you can. That way, a bad experience can be followed by a quick walk to the local phone dealer (or even better, the Internet.) Don't ever, ever, accept a two year contract.
Oh and one more thing. There is no phone.