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Cingular-only iPhone At Launch?

Warbrain said:
You got customer service from Verizon? Is this before or after they tacked on the taxes that aren't being collected anymore? Or crippled the Bluetooth on their phones? Or put a terrible GUI on their phones? Or any other number of things that they've done that are anti-consumer?
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QFT
 
I'm pretty happy with verizon's service. I get very good coverage and never a dropped call. OTOH, the phone choices suck, they're pretty expensive, and almost everyone I know has a verizon phone so most of my calls are free. My contract is up next May... would an iphone be enough to make me go Cingular? Depends on how revolutionary it is.
 
Cincular are the devil.

Why Cingular?
They do not alow you to unlock their phones - even after their contract has expired. They think there is usa and nothing else. If you travel - you are screwed - roam on our network (or go to hell)! They are useless for anyone who travels beyond canada or hawaii(ok - thats only 15% of americans)

T-mobile are far and away the best carrier in the US. They dont have the most up to date phones - but they let you un lock after 90 days - and if you speak nicely to them ,(I told em I was going on business trip to Brazil) they do it earlier.

I asked a cingular rep if they had the unlock code for my cell. She said "No, but we have Blue-TEETH" I kid you not. They are as bad as At&T. They are only interested in screwing the customer!

If Apple go CIngular - I wont buy one - if they open it up to tmobile, I will.
 
After the ROKR and SLVR, is anyone really surprised that Cingular will help launch this phone?

I'm still waiting for this to hit the market. My SLVR is great, and as long as Apple does NOT make a slider, I will buy an iPhone right away.

2007 is going to be spendy. I'll have to buy "iTV", Leopard, "iPhone", and a new portable. AHHH :eek:
 
well, im a cingular customer. so no problem there. but im hoping that Apple has a model with is a smartphone/pda ie to replace my Treo 650.

unless they have a smart model with a large hard drive, say 60 or 80 gb, with that, i don't think ill buy one right away.
 
Tommyg117 said:
Well, it looks like I wont be getting this phone now. Sorry, I'm Verizon and so are all the people I talk to, so I'm not gonna switch for this.
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Yeah, I am in the same boat.
For me Cingular is the worst because I can't get it to work at my home and work. I have Verizon, is OK. but at least work. The truth is every carrier has a problem. I am still waiting to find somebody that says their carrier is 100% great and they are satisfied.
I hope iphone will work on other carriers. If not I'll wait until it comes with Verizon or any other carrier other than Cingular.
What good is to have an amazing phone if you can talk or get coverage?
 
cmcconkey said:
I personally think that this sux. The Cingular store here is a huge joke. You could walk in there and no one would even notice that you were there. They will sit there in their cell phones and talk, laugh and carry on with there personal life and not worry about making a new customer. Also there customer service, every time I dealt with them, was just horrid. I was a BellSouth/Cingular customer for almost 10 years and had billing problems at least 2 months out of the year. I would call in and explain to them the problem, the supervisor would look over it and tell me I will have a credit on my next bill. Well sometimes the next bill was 3 months down the road, is that how you deal with your customers? I think not.

I call up Verizon and tell them I have a problem, on last thursday, I talk to a supervisor and we get the issue worked out. She asked me when I would like my credit applied, as soon as possible or on my next billing cycle. I told her as soon as possible, I had my credit applied to my account saturday.

I know this got a off topic, but switching back to a crap company like Cingular is not in my future, no matter if they call me up and offer me a free iPhone to come back to them.

Christopher
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I'm sorry you feel that way. I could write the same exact story, but replace Cingular with Verizon (and vice versa), but I don't believe this sort of FUD is on topic..
 
thejadedmonkey said:
I'm sorry you feel that way. I could write the same exact story, but replace Cingular with Verizon (and vice versa), but I don't believe this sort of FUD is on topic..
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Agreed i am happy for Apple to pair up with a company that will get their product out to a large number of people. I have been a die hard user of Apple products since 1993 ( I am only 28) and I will be a user for as long as Apple is out there.

I also know that everyone has the horror stories about cell providers, it is going to happen because there are bad customer service reps at all businesses, or CSRs that are having a bad day.

I just hope that the launch of the iPhone when/if it comes will be a great success for Apple.

Christopher
 
Leoff said:
You've gotta love it. You're getting mad at not getting a phone that 1) Doesn't exist yet, 2) May not exist at all, and 3) the US doesn't even have yet.
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It's an overal frustration of non US people that has been building up since iTunes.


When will we see global releases of iTunes stuff?
 
j_maddison said:
Do you're self a favour and ask for your pac code when the phon is released. A free upgrade is pretty much to be expected, if you dont ask for the pac code their unlikely to give you any other freebies.

You should always ask for the pac code and then wait for their retention team to give you a call back

Jay
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What's a pac code?
 
I hope for Apple that they're going to sell it unlocked. I would probably buy one (if it turns out to be any good) but locked phones are illegal here.
 
Patience is a virtue

Damn you guys bitch alot:rolleyes:

Seriously though...I think it is fair to say we all have good and bad stories about carriers. All carriers.
But read the release.
They are using Cingular for just 6 months then offering it to everyone (who wants to take it)
This is a wise decision on a brand new product for lots of obvious reasons.
I personally use Cingular but have my issues with them and all the rest for that matter. (don't waste your $$$ on their lame insurance plan for instance)
Also it would seem that this will not be a US only product.

I know it is hard to be patient with these things....damn it I am frustrated at having to wait 2 weeks for my wireless keyboard and 2 months for my Shuffle.
BUT as they say and the truth is.....ALL good things come to those who wait.

I think many of you have missed the simple significance of this news.
At last the phone is real...it is coming soon. No more rumors:D
 
Why doesn't Apple just sell the phone themselves??? That way, people all over the world can buy it. Why doesn't Apple sell it themselves on their website and their Apple Stores?

Please, please, please, do not switch to Cingular just for this phone! They are known for having the worst customer service in the USA. It was a nightmare being with them (5 calls a month to Cingular customer service, at ~45 minutes each, to correct their billing mistakes). I switched to T-Mobile, and they are FAR better. Their customer service is a excellent.

Getting back to the main subject though... If this product is being sold as locked in the USA, I will just buy an unlocked one from Europe and have it shipped to me.
 
Denndave said:
Please, please, please, do not switch to Cingular just for this phone! They are known for having the worst customer service in the USA. It was a nightmare being with them (5 calls a month to Cingular customer service, at ~45 minutes each, to correct their billing mistakes). I switched to T-Mobile, and they are FAR better. Their customer service is a excellent.
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I find it incredible that they even make mistakes on their bills. These days with completely automated ERP software those mistakes should be virtually inexistant.
 
raggedjimmi said:
Yea Sim Free is the only way I'd get an iPhone. No way in hell am I giving up my 7 year old phone number. Sim free, stick in my ancient Virgin Mobile sim card and BAM. We have a winner.
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You know you can get your number moved to a new network, you just have to ask.
 
Also, I will not buy this phone if it is branded. I don't want some carrier's company name on my phone. Do you guys think Apple will allow Cingular to place their logo on the phone?

In addition, doesn't Cingular alter the OEM software that comes on the phone? Why would I want to buy a phone that has been crippled? For example, if Apple makes it quad-band, and then I take a vacation to Europe and buy a prepaid sim only to later find that either the 900 or 1800 band has been disabled, thus giving me very bad coverage in certain areas. That would suck.

I would really like to purchase an Apple phone (mainly so I can save my sms messages to my Mac so I don't have to delete them everytime my phone's memory is full).
 
duncan989 said:
Why Cingular?
They do not alow you to unlock their phones - even after their contract has expired. They think there is usa and nothing else. If you travel - you are screwed - roam on our network (or go to hell)! They are useless for anyone who travels beyond canada or hawaii(ok - thats only 15% of americans)

T-mobile are far and away the best carrier in the US. They dont have the most up to date phones - but they let you un lock after 90 days - and if you speak nicely to them ,(I told em I was going on business trip to Brazil) they do it earlier.

I asked a cingular rep if they had the unlock code for my cell. She said "No, but we have Blue-TEETH" I kid you not. They are as bad as At&T. They are only interested in screwing the customer!

If Apple go CIngular - I wont buy one - if they open it up to tmobile, I will.
Click to expand...

https://forums.macrumors.com/showthread.php?p=2882481#post2882481
 
abrooks said:
Very hard to say, but 3G is not taking to the rest of the world very well, especially the US as they can't get 2/2.5G to work properly yet. This is about the only occasion when the UK really is doing well.
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Wrong. Cingular is rolling out 3.5G (HSDPA), and although they only have one phone that currently supports it (the LG CU500, http://onlinestorez.cingular.com/ce...zip=10010&q_deviceId=cdsku9870167&WT.svl=dtl), reviewers have been wowed by the download speeds and smooth streaming video performance (download speeds are 1.8 Mbps).

Maybe this was exactly one of the reasons that Apple chose Cingular: it was the only carrier that could support integration with the iTunes music store. Yes, you heard right: I predict that Cingular and Apple worked out some deal where Cingular will use the iTunes music store rather than trying to set up their own music store. You heard it here first. I predict that the mobile iTunes software on the iPhone will actually be store-enabled...
 
Durendal said:
I hate to say this folks, but even an iPhone wouldn't be worth having to deal with Cingular's godawful service. Reception is poor in areas where it's supposed to be good and even when you have good reception, you get dropped calls due to network error/rejected/dropped. I've had Cingular for a while now, and I am preparing to drop it with eagerness, even if that means a $200 contract termination fee. I want to slug that **** who says Cingular has the least dropped calls, because it's a f**king LIE.
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Settle down Beavis....

Hellooooooooo...reception is going to depend on your specific location!!! I'd have to Google what the latest survey results are, but I'll bet ranking of overall national average quality of coverage is:

1) Verizon Wireless
2) Cingular
3) T-Mobile
4) Sprint

..so I'll bet that on a national basis, Cingular is not as good as Verizon Wireless, but certainly not the worse.

Also, are you using the older phones that they are trying to phase out? If you are, then I sympathize with you and I think that those Cingular customers got a raw deal. But realize that Cingular did NOT really fully integrate the Cingular and AT&T networks, and that a new phone like the iPhone will probably get quite good reception on average (as per my guesstimate rankings above)
 
Hey everybody,
So often I hear people talk about how great the customer service is for Verizon, Cingular, and Sprint. Why are all of you in need of customer service with these companies? I'm with T Mobile and have never needed to call and straighten a bill out, or get credit applied to my account. I'd say the best customer service is the kind you don't need to use. So, I'm hoping that T Mobile will carry the iPhone 6 months after the initial release.
 
bossass said:
This is fine. I'm sick of those cripplers at Verizon.
Click to expand...

Yeah - if Verizon didn't have the most comprehensive coverage and good customer service I'd go back to T-mobile. I'll never own a bluetooth phone from Verizon, that's for sure...
 
cmcconkey said:
I personally think that this sux. The Cingular store here is a huge joke. You could walk in there and no one would even notice that you were there. They will sit there in their cell phones and talk, laugh and carry on with there personal life and not worry about making a new customer. Also there customer service, every time I dealt with them, was just horrid. I was a BellSouth/Cingular customer for almost 10 years and had billing problems at least 2 months out of the year. I would call in and explain to them the problem, the supervisor would look over it and tell me I will have a credit on my next bill. Well sometimes the next bill was 3 months down the road, is that how you deal with your customers? I think not.

I call up Verizon and tell them I have a problem, on last thursday, I talk to a supervisor and we get the issue worked out. She asked me when I would like my credit applied, as soon as possible or on my next billing cycle. I told her as soon as possible, I had my credit applied to my account saturday.

I know this got a off topic, but switching back to a crap company like Cingular is not in my future, no matter if they call me up and offer me a free iPhone to come back to them.

Christopher
Click to expand...


You sound like a pain in the ass to have as a customer.
 
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