I had a reservation for two iPhones today, went to the store, waited around 45 minutes.
I told the sales rep that I want the phones off contract, because I don't want to extend my current ones. She said ok and then asked me about my AT&T details. I refused to give her my numbers and explained that I want to activate the devices at home. I asked politely for double checking because she insisted that the only way to get the phones is with valid AT&T numbers. I asked for the manager too - told him that a friend of mine got his phone last Saturday but still he said that this is impossible. So long story short they refused to sell me the phones and I wasted more then 3 hours waiting and driving to the store... This is in Connecticut.
Does anyone had similar experience?
Btw. The manager told me that they were instructed by Apple not to sell phones without activating them first, it was a policy to block resales according to him.
I told the sales rep that I want the phones off contract, because I don't want to extend my current ones. She said ok and then asked me about my AT&T details. I refused to give her my numbers and explained that I want to activate the devices at home. I asked politely for double checking because she insisted that the only way to get the phones is with valid AT&T numbers. I asked for the manager too - told him that a friend of mine got his phone last Saturday but still he said that this is impossible. So long story short they refused to sell me the phones and I wasted more then 3 hours waiting and driving to the store... This is in Connecticut.
Does anyone had similar experience?
Btw. The manager told me that they were instructed by Apple not to sell phones without activating them first, it was a policy to block resales according to him.