The article cleary indicates that Apple has the option in a case of a particular SKU shortage to unlock any device in their inventory.
No, what the article states is succinctly explained in the quote direct from an Apple Retail Project Manager: "Running low on any of the Unlocked iPhone 4 SKUs? You’ve got a solution. Sell any of the AT&T iPhone 4 SKUs as Device Only, and they’ll get unlocked too."
It only works with "AT&T SKUs", not "any device", and it happens automatically when "Device Only" is selected when the Apple POS asks for account information. The sales clerk doesn't need to do anything special to ask for it to be marked as unlocked in the Apple master IMEI database at that point (and, in fact, it seems pretty clear that some sales clerks aren't up-to-speed on this trick); the POS is programmed to just make that happen automatically when "Device Only" is selected for "AT&T SKUs" during the sale.
It is an exception and not the normal sale process.
Well, of course it's not the normal sale process. But if you're implying that the sales clerk has to go out of his/her way to make an AT&T SKU unlocked, and that there is some technical enforcement in place in the POS systems to prevent AT&T SKUs from being unlocked during sale if SIM-free SKUs are still in-stock, that is not the case. An AT&T SKU that is sold as "device only" is marked unlocked in the IMEI database. Period.
No not an incorrect statment, you are wrong.
I think we might be talking over each other's heads, or something. I took your original post to mean that when the iPhone 4 was released, a similar trick used to work then but that the "loophole was closed" when the SIM-free SKU was released, and that the *ONLY* way to get an unlocked phone at point-of-sale in an Apple store was to buy a SIM-free SKU after that occurred. It also seemed as if you were implying that once the 4S finally came out in a SIM-free version, you expect the same loophole to stop working for it. I was simply pointing out that, at least according to that article, that is not true. If that's not what you meant, then I take it back.
There were a number of posts/threads here on MR after June where customers were complaining that even when they paid full retail that their phone was still carrier locked to AT&T.
I'll have to go looking for those. Is it possible that these people were buying theirs directly FROM AT&T, and not from Apple? Because the article seems to be pretty clear on the point that this only works at an Apple store. I would not expect that if you walked into an AT&T store and bought any iPhone "off-contract" that it would be unlocked.
-- Nathan