Constant Wifi drop (2015 MBP), how to read crash logs?

Discussion in 'OS X El Capitan (10.11)' started by constantwifidrop, Jun 8, 2016.

  1. constantwifidrop, Jun 8, 2016
    Last edited: Jun 8, 2016

    constantwifidrop macrumors newbie

    Joined:
    Jun 8, 2016
    #1
    I have a Wireless diagnostics Wifi Crash Log from when the wifi was dropped using both safe mode and regular boot. How can I interpret this crash log, what should I be looking for?
    I have troubleshooted every imaginable thing for the constant wifi drop on 10.11.5 on this 13 macbook pro. I reinstalled os and even purchased a Airport Extreme. I would greatly appreciate any help in figuring out this cause! The crashlog has many different files. What should I be looking at?


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  2. JohnDS macrumors 65816

    Joined:
    Oct 25, 2015
    #2
    I am not sure the logs will tell you a lot. Can you tell us more about your network? What security are you using? Open, WEP or WPA? Are you on the 2.4GHz or 5GHz channels? What channel are you using? Do have competing devices like cordless phones or other wireless access points nearby? How close are you to the router and what is in between? What is you signal strength?

    Pull down the wifi menu while holding down the option key to get some of that information and post a screen shot back here.

    You could also download and run NetSpot http://www.netspotapp.com which will list all the wifi access points in range along with their signal strength and channel. You can use this to pick the channel in your area with the least interference.
     
  3. constantwifidrop thread starter macrumors newbie

    Joined:
    Jun 8, 2016
    #3
    So essentially all troubleshooting has pointed to the fact that this is not a network issue, but rather a software issue. The network is 5GHz and not crowded at all (it is almost impossible to even crowd a 5GHz network). The signal strength is excellent and noise is low. The connect still randomly gets dropped all the time.
     
  4. JohnDS macrumors 65816

    Joined:
    Oct 25, 2015
    #4
    Just as an experiment, try switching to the 2.4GHz band.
     
  5. constantwifidrop thread starter macrumors newbie

    Joined:
    Jun 8, 2016
    #5
    Doesn't make a difference. I have tried 100% of all options. Including purchasing a new Airport Extreme router.
     
  6. Command macrumors regular

    Command

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    Jan 23, 2015
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    USA

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