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Nonsense. Durability can easily be tested..
I have a a pair of $250 suede boots. If I wore them out in the snow and slush they would be wrecked. Does that mean they’re not worth what I paid for them because they’re not durable? Apple made the 5C. But everyone in the tech world has decided plastic isn’t “premium” and therefore all flagship phones are now metal or glass.
 
Obviously the back glass is not as durable as the front glass. I can't imagine what real world testing that Apple did, that would not reveal the discrepancy. Unless, this is very well know to Apple and a profit compromise.
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I have a a pair of $250 suede boots. If I wore them out in the snow and slush they would be wrecked. Does that mean they’re not worth what I paid for them because they’re not durable? Apple made the 5C. But everyone in the tech world has decided plastic isn’t “premium” and therefore all flagship phones are now metal or glass.

They are not made to be worn in the snow. If the front glass survives and the back glass fails they are not the same in durability.
 
Not surprising.. Apple isn't all it's cracked up to be..

I see what you did there. :D
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So they assessed the iPhone X lower than the iPhone 8 for durability based on a test with a high degree of random chance involved, while ignoring that both phones have the exact same back panel material? Did I read that right?!?

Different weights and form factors will make a difference in how the drop tests turn out. It's really not completely random. Though I would agree there is certainly a degree of randomness on top of the given factors... maybe a random "X" factor, so to say...
 
It would be AMAZING if people actually watched the flipping 4 minute video and/or read the article here before writing comments.

Consumer Reports has been hating on Apple since antenna-gate. They'll always find a reason to recommend Samsung over Apple. Nothing surprising here.
What you call "hating" is what most people call "objective analysis and reporting."

Also, you're just wrong. In the very first sentence in the video, the narrator refers to the iPhone X as "one of the best smartphones you can buy."

So much for your narrative.


Ridiculous.

Battery life is awesome, I go to bed with >50% battery with my normal everyday usage that sinked the 6S+.
"Ridiculous" is typing a comment without actually reading the article or watching the video. What you said is not at all at in conflict with the stated results from the article.


So they assessed the iPhone X lower than the iPhone 8 for durability based on a test with a high degree of random chance involved, while ignoring that both phones have the exact same back panel material? Did I read that right?!?
No, you didn't read that right or watch the video, nor did you walk away with the correct conclusion. They acknowledged the glass was the same. The entire point of these tumble and drop tests is to reduce random chance as much as possible. In addition, some of the damage that the iPhone X suffered had to do with the electronics. The X and 8 aren't made the same way, so that seems perfectly plausible.


People still give Consumer Reports attention?
These drop test are worthless IMO unless Apple or Samsung is claiming you can drop it out of a window and not break.
It's an electronic device. They don't do well very often when you drop them. I've seen enough mixed results on YouTube for these phones to say it's just the luck of the draw on if your breaks or not.
No, they aren't "worthless," even if you don't like the outcome. Drop and tumble tests are conducted in labs with highly controlled environments. "All devices will break" is a cop out. The reason to perform the tests is to determine how different devices perform relative to each other.
 
No, they aren't "worthless," even if you don't like the outcome. Drop and tumble tests are conducted in labs with highly controlled environments. "All devices will break" is a cop out. The reason to perform the tests is to determine how different devices perform relative to each other.

Don't care about the outcome and it's not a cop out. Apple nor Samsung to my knowledge are advertising their products(Active excluded) to stand up to being drop especially ones with glass front and backs. Plenty of these drop test on YouTube which I'd say is probably more real world show that it's just luck of the draw. If I drop my laptop off desk, there's a good chance it can break unless it's a RuggedBook, then I would expect for it to take a pounding.
But if you like consumer reports then have at it.
 
Don't care about the outcome and it's not a cop out. Apple nor Samsung to my knowledge are advertising their products(Active excluded) to stand up to being drop especially ones with glass front and backs. Plenty of these drop test on YouTube which I'd say is probably more real world show that it's just luck of the draw. If I drop my laptop off desk, there's a good chance it can break unless it's a RuggedBook, then I would expect for it to take a pounding.
But if you like consumer reports then have at it.
What does it matter that neither Apple nor Samsung are "advertising their products...to stand up to being drop [sic]"?

Answer: it doesn't matter at all. But people DO care about this sort of thing. Which is why there's interest in it.

And once again, systematic tests are way, way better than a random collection of YouTube videos. It's standard experimental design 101.
 
I wonder if this is a mass issue. My iPhone X definitely feels heftier than the previous iPhones I've owned. F=ma, don't you know.

And Safari seems snappier too.
 
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I don't know about the 8 because I upgraded from a 6S Plus, but battery life for me is outstanding.

But I agree that I wouldn't want to drop this without a case on, but that is true of every phone I've owned.
Hmm still rocking an ip6s+ here. Is the battery life really better? I’m thinking that perhaps it has a new battery which gives the impression of better battery life. I’m thinking of getting a new iphone this Christmas.
 
The way they test things it would be a breeze for apple to get an iphone top rated. Just release a 4 inch phone of about an inch thick with a 4000mah battery, and a titanium shell.
Great battery life and it won’ t shatter when dropped.
Hope that Apple will release a phone with 4000mah battery. Its a buy for me haha
 
You ought try reading and comprehending my post before engaging in your love of logical fallacies as you are wont to do on these forums. Since you love quotes, you do know what Doris M. Smith said, right? Good day. :D
Knowing that logical fallacy is a thing, and knowing what it is doesn't seem to be requisite. But hey, if you think my quote is a logical fallacy who am I to disavow you of that notion. Still doesn't make the complaint in your quote any less ironic.
 
They scored the 8 and 8 Plus with 81 points, and the X with 80. A 1% difference is not significant in any way and is not worth linking to other than to make nerds angry.

The X loses TEN points in my mind for not having a home button, and FIFTY points for not being immediately available at launch. So there! Write a story about meeeeeeee!
 
Durability is completely subjective. That's based on how someone treats their device and what type of protection they use. Every iPhone will react differently to a drop based on angle and impact.

I think it is a legitimate concern and testable... but I'd be more interested in durability inside popular cases. Nobody uses a naked phone since camera bumps became normal. The last time Apple had a glass backed phone, I actually liked it. The glass shattered, but seemed to absorb much of the impact. You could buy a replacement back from China for $10-$20. I think this time around it will be much more expensive to replace the glass, so it needs to be durable.

Consumers Reports really needs to rethink these tests. In real world usage the phone will be in a case.
 
Hmm still rocking an ip6s+ here. Is the battery life really better? I’m thinking that perhaps it has a new battery which gives the impression of better battery life. I’m thinking of getting a new iphone this Christmas.

I travel internationally quite often and I take my 6S+ as my international phone. On my last trip I was in Shanghai for two days and used the iPhone X with AT&T's International Day pass. But I went on to Kenya and AT&T doesn't have a good plan for there. So I bought a Safaricom SIM. And used the 6S+ for calls and text.

That's a long way to say I was recently using both at the same time and the X seemed to last at least twice as long as the 6S+. It might be battery age, but unless you want to change the battery out, you are likely going to see a dramatic increase.

Of course I have learned that battery life is a use case specific thing, so YMMV.

I totally love this phone, it is incredible.
 
Consumer Reports is becoming irrelevant, they needs some news today

True. I subscribed to their web service a few months back to check out some of their data on a type of product I was unfamiliar with. I was greatly underwhelmed with their data and reviews. The breadth of products in the category was pretty slim, the depth of the data they collected and detail of the reviews was also lacking. I think it was all of $6 so I'm not concerned but they're not a source I'll return to in the future.
 
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To me? The best part of this story? They had to pay  to get those $1,000 phones then break them! HA.

And people who read CR would NEVER and I do mean NEVER spend money on quality anything. They’re looking for cheap. That’s why they’re there.

Oh it’s true they’re looking for “the best” but trust me one of their two working eyes is on the price tag at all times. Just saying...
 
I think it should be noted that The most expensive phone, the iPhone X, came in LAST!

That in a nutshell explains its lack of value for the buck. You can do better Apple.

Steve Jobs would be showing up at their houses or firing people if he his phone came in last. 'Nuff said.

Oh, and to add insult to injury, iPhone 7's are selling out. The model I was going to buy is now out of stock. :D
 
At the end of the day the Apple Executives made the decision which design to go with. They know that once customers are in the Apple Eco-system they don't want to leave it. The executives know that going with a design glass back design that breaks (not too easily, but more easily than metal and plastic) is more beneficial to them. That is because the customer that knows they dropped the device because of their own negligence (and broke the device) will go and buy a replacement Apple device. Those Apple Executives know that the more sales of their products that occur, the larger the profits are and the bigger the bonuses they receive. The Apple Executives did not pick glass because it looks and feels nice. The Apple Executives made the decision because its more money for them (just like the overriding principles of every business executive).

The staff at Consumer Reports devised a set of objective tests to be able to quantify measure the durability of the device in such a way to compare it to other products.
Go a head and be an Apple and iPhone fanboy/girl, but know what you are purchasing (i have been a consistent fan since 1990 when i bought my first Mac Classic). Don't complain when Consumer Reports staff produced results that you don't like.
 
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