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I really like Consumer Reports for many product areas, but their electronics testing is done by tech nerds using special equipments and test patterns. A lot of features are covered to the extent they exist or not. They say the Blue-Ray player has Netflix streaming, check, but they never mention whether the interface is glitchy, image quality tends to be poor etc. That is my experience with the Panasonic Blu-Ray player that I bought based on their recommendation. Software is quite poor. They did not mention Canon DSLR's auto-exposure problems in non-flash low light conditions a few years ago, either. (My wife's cousin had that one.) Nikon I got turned out much better, but I guess the geeks don't test in real world scenarios.

They would have more credibility if they said, "Use it with a bumper or case so that you get better reception than other phones. Otherwise, you may run into problems." By the way, did they test the antenna in a Faraday cage again? That is not how antennas are tested, but that is how they did it the last time.

But shouldn't the nerds at Apple have caught this in real world scenarios and in the lab themselves? I mean they did develop and create the product correct?
 
I love how everyone is jumping on Consumer Reports for reporting a problem that Apple failed to QC.

People should be upset with Apple, even if they tend to like Apple (as I do), for making a poor antenna design, and not only that, not properly testing it before releasing it TWICE.

Shame on Apple for this.
 
It's a thread about Consumer Reports. Should you really expect people not to post and share their opinions about them? And more to the point, a person's decision to share their view about Consumer Reports does not necessarily reflect how much they personally care about the organization.

On a side note, it is worth observing that the extent to which you care about these other members' opinions, in choosing to post in complaint about them, is relatively comparable to your comparison above.

As for their complaint, there is some legitimacy to it. You're defending Consumer Reports for being consistent, but they're not holding other phones to the same signal attenuation standard (clearly) as plenty of other phones (including some of their top recommendations) can easily duplicate the same issue. Additionally, if a company is wrong, or it does turn out that they've exaggerated a claim, the responsible thing to do is amend the report, not to dig in and preserve a lie or fiction. I'm not referring specifically to the iPhone 4 in this case (you absolutely can attenuate it by stifling it with your hand) but some consistency should not be commended.

See bold. To your point - I'm not the one going on and on about how those making such statements aren't credible or relevant. I just called them crybabies. I never said I don't care what they said. THEY are saying they don't care about what CR says. And that's clearly not so. A more accurate thing for them to say is "I don't like that they are making such statements because they could have influence over those that that might not know better or not test the phone for themselves."

No - instead - these posters are just lashing out at CR by stating no one reads them. That's not only sad, but completely false.

As for being consistent - THEY are. And I firmly believe that if they didn't experience the same issues, they would have said so. They have nothing to gain by lying. Their consistency SHOULD be commended as they are not letting other entities (such as fanboy hatred) influence their publication.

Don't like it - fine. But writing it off and not important is being blind.
 
Apple iPhone a Lemon

I finally experienced a call from a friend who has a iPhone4 and during the conversation, we were disconnected 2 times. It looks like the the Apple iPhone has turned out to be a iLemon. :( . Back to the drawing board Apple techs!
 
That's because no one is stupid enough to put the antenna where your bare hand holds the phone....please tell me you're not going to give me the Steve Job's you're holding it wrong excuse that I know you believed when all of this came to light are you?
I just got a Nokia flip-phone. The user manual tells me not to hold from the bottom, as that is where the antenna is located. I've never seen anybody use a flip phone by holding it from the top piece. What were you saying about this stupidity again?

There were some antenna experts you tested iPhone 4 after the hoopla. Although, holding it "wrong" would attenuate the signal a lot compared to the "correct" case, it still had better reception than the other phones they tested. Besides, if you use a bumper or case, that problem goes away anyway.
 
I love how everyone is jumping on Consumer Reports for reporting a problem that Apple failed to QC.

People should be upset with Apple, even if they tend to like Apple (as I do), for making a poor antenna design, and not only that, not properly testing it before releasing it TWICE.

Shame on Apple for this.

The amazing part is what all of the fanboys are going to think and say when iphone 5 is released and they have moved the antenna! LOL it's going to be classic!
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148a Safari/6533.18.5)

I can't hear anyone on the iPhone when I put my fingers over the speaker... Oh no! SpeakerGate!
 
I just got a Nokia flip-phone. The user manual tells me not to hold from the bottom, as that is where the antenna is located. I've never seen anybody use a flip phone by holding it from the top piece. What were you saying about this stupidity again?

There were some antenna experts you tested iPhone 4 after the hoopla. Although, holding it wrong would attenuate the signal a lot compared to the "correct" case, it still had better reception than the other phones they tested. Besides, if you use a bumper or case, that problem goes away anyway.

You have got to be kidding me, all cellphones I believe have to have the antenna towards the bottom because it is furthest from the brain......for health and safety issues, but no other cell phone put's it on the outside where your skin can come in contact with it lol
 
Consumer reports has been around since the 1930's. They're not some "tech blog" as others have thrown out there.
Calling them biased is beyond a joke.
They are the most impartial product review company in existence.

http://www.consumerreports.org/cro/aboutus/adviolation/index.htm
CONSUMERS UNION
NO COMMERCIAL USE POLICY

We accept no advertising and pay for all the products we test. We are not beholden to any commercial interest. Our income is derived from the sale of Consumer Reports®, ConsumerReports.org®, and our other publications and information products, services, fees, and noncommercial contributions and grants. Our Ratings and reports are intended solely for the use of our readers. Neither the Ratings nor the reports may be used in advertising or for any other commercial purpose without our permission. Consumers Union will take all steps open to it to prevent commercial use of its materials, its name, or the name of Consumer Reports®.

You don't have to agree with their findings, but to name call because they gave a negative review of a precious Apple product is beyond childish.

They rated the phone on it's primary function... making a d@mn phone call.
 
I can't make my Verizon iPhone lose signal.

I've read more than one report like this that there are specific ways to make the iPhone on Verizon lose signal. I have yet to be able to make it lost a single bar.

A few years ago I had no problem making AT&T lose all its signal. It was so easy I didn't have to do anything!
 
No wonder that nobody is buying this iPhone 4. Thanks for opening our eyes CR :p

Exactly. iPhone just won mombile phone of the year at mobile phone congress and Apple didn't even attend the event.

So it's CR vs. whole industry.
 
Exactly. iPhone just won mombile phone of the year at mobile phone congress and Apple didn't even attend the event.

So it's CR vs. whole industry.

I guarantee you there are an infinite more number of people who know what CR is vs the Mobile Phone Conference.
 
Yay Biased reviews

I think this is what happens when you refuse to pay Consumer Reports for a good review. CR regularly recommends horrible products and frequently won't recommend great products. He who writes the biggest check gets the best reviews. That's my theory at least, got nothing to back it up. The iPhone 4 and IOS makes for a damn good phone, usability, stability, form and function are miles away from Android's chunkiness and HTC's horrible build quality.

I'm pretty sure Apple makes the only phone that can take a picture that actually looks good. I'm sold right there.
 
I am curious as to the amount of dropped calls on VZW's network since the iPhone was released. Are there any current relevant figures?

Consumer Reports is correct in its conclusion. However, I recall CR stating that even though they cannot recommend the iPhone due to this issue, that the iPhone did perform BETTER than other phones. That is, the signal loss didn't effect overall call quality in comparison to competition.
 
But shouldn't the nerds at Apple have caught this in real world scenarios and in the lab themselves? I mean they did develop and create the product correct?

That's going under the assumption that Apple cares. Just like the ipad2 is shaping up to be a stop-gap to go against any would-be contenders this summer, the vPhone was also a stop-gap to test the Verizon market, qualcomm chip and to milk more dollars from unsuspecting victims. That's the reason for lackluster sales. The educated Apple fans are waiting for iPhone 5. It's disgusting that Apple has turned into the company that'll peddle junk for a few extra dollars. Granted, it's higher quality junk, and uneducated masses who are sucked in by Apple's brilliant marketing campaign, are going to sop it up like a fat kid eating sausage biscuits and gravy.
 
CR isn't on the take. Nice try.

What I find amusing here - most of you CR bashers wouldn't even know about the review since you never read it, right?

Yet you're mad at them for publishing the review?

Why isn't there any "hate" for MacRumors?

After all... No one reads CR, but so many people read MR, right? So MR is bringing the CR report centerstage......

Now that I'm done with sarcasm in this thread - I think we can see that CR does have relevance.
 
Ready for some Raige?

These old morons have nothing better to do with their lives (kinda like me hanging out in the forums). My phone runs PERFECT! I haven't gone below 4 bars yet. Can't recommend the phone? Idiots. The most powerful phone on the planet and you can't "recommend" it because when you hold it like an idiot it loses signal.

The iPhone is the best purchase I have ever made. THERE ARE NO PROBLEMS WITH THE PHONE! I wanna smack this old goon!

Glad your phone works for you. Just because you have no problems, doesn't mean everyone else is having no problems. If you touch the phone with one finger, and a computer shows the signal dropping, and the call dropping, then its REAL.
 
I don't understand the backlash against Consumer Reports. Did someone think they wouldn't test the Verizon iPhone? Or that they would just keep their mouth closed if they found the same faults?

Do you LIKE that the design of the iPhone 4 has places where touching it can reduce an otherwise usable signal to unusable?

It isn't like CR is the only place that has claimed the antenna design is dumb -- pretty much everyone, except Apple, has agreed at some point that it can be an issue. Remember the youtube videos that initially brought the issue to light?

I like the iPhone 4 just as much as the next iPhone fan, but it seems like a dumb design and I hope the iPhone 5 does away with it. The whole point of Consumer Reports is that they test equipment from an unbiased point of view and they don't consider marketing hype when they review products. Do some research on the non-profit before you blast them.

I think the fact that the iPhone 4 (AT&T) was the highest RANKED phone but was not recommended makes perfect sense... it is a great piece of equipment with a big problem. It's a phone. If you think MOST iPhone users use their phone as a phone 2% of the time, you haven't met my friends, mom, aunt, etc. etc. etc. who like their apps, but use the phone CONSTANTLY -- as a phone.

Consumer Reports may have lost something in some of your eyes -- but I doubt you are subscribers, and I doubt they care. For people who subscribe and rely on their ratings, this is another example of them basing recommendations on their test results.
 
Dear Consumer Reports,

Bite me hard with the jaws of death, you douched up useless dangling ding dongs.

Love, Lincoln

Sent from my Verizon iPhone :D
 
Oh... and to those that claim CR must be trying to gain readership by having such a "controversial" headline or review and going against apple ....

How is that different than MR posting their headline to entice you to not only read the info, but also have you repeatedly post in this thread.

No different. And that's not a knock at all on MR.
 
Exactly!

It's kind of pathetic.... Consumer Reports USED to be a pretty decent resource for product reviews and recommendations.

Honestly, I think the popularity of the Internet has been slowly doing them in. I mean, who really cares what a few editors at their magazine think about a product when you can get online and read HUNDREDS of reviews of most products by the people who actually bought and used them?

www.epinions.com for example? Great resource.

The idea that a top-tier cellphone that's outsold most other major brands for several years straight is "unacceptable" to purchase, over an issue most users never experience -- and one that's clearly correctable anyway with ANY type of case? It's just ridiculous.... I'd never buy a touch-screen type cellphone and not put it in some kind of case.


In other words, CR writers were thinking this:

"How can we make headlines again?"
 
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