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I don't understand the backlash against Consumer Reports. Did someone think they wouldn't test the Verizon iPhone? Or that they would just keep their mouth closed if they found the same faults?

Do you LIKE that the design of the iPhone 4 has places where touching it can reduce an otherwise usable signal to unusable?

It isn't like CR is the only place that has claimed the antenna design is dumb -- pretty much everyone, except Apple, has agreed at some point that it can be an issue. Remember the youtube videos that initially brought the issue to light?

I like the iPhone 4 just as much as the next iPhone fan, but it seems like a dumb design and I hope the iPhone 5 does away with it. The whole point of Consumer Reports is that they test equipment from an unbiased point of view and they don't consider marketing hype when they review products. Do some research on the non-profit before you blast them.

I think the fact that the iPhone 4 (AT&T) was the highest RANKED phone but was not recommended makes perfect sense...
it is a great piece of equipment with a big problem. It's a phone. If you think MOST iPhone users use their phone as a phone 2% of the time, you haven't met my friends, mom, aunt, etc. etc. etc. who like their apps, but use the phone CONSTANTLY -- as a phone.

Consumer Reports may have lost something in some of your eyes -- but I doubt you are subscribers, and I doubt they care. For people who subscribe and rely on their ratings, this is another example of them basing recommendations on their test results.

Um, if this is a big enough issue to NOT recommend buying, as in, they consider it a deal breaker, then it makes absolutely ZERO sense to rank it at the top.

I literally have no clue why the hell you think that makes any sense at all.

"This is the best phone in the world! But DO NOT BUY!"

:rolleyes:
 
LOL you must have been holding it the right way to have sent this message or used a bumper........

I have an Otterbox now but before it was as naked as a Playboy magazine, and STILL never had issues with the antenna. I tried holding it the way people insisted would cause a signal loss but never noticed a difference or loss in bars.

What I find fascinating about all this is just how uneven the reports are: who's saying it works perfectly and who's saying they get dropped calls just by holding their phones with their pinkies. I do believe the problem is real enough, I'm just glad I didn't turn out to be one of the people experiencing issues with the antenna. *knock on wood*

I don't be begrudge CR's reporting on the iPhone, but they do seem overly obnoxious about it for some reason.

Sent from my Verizon iPhone :D
 
At first, I was outraged at this "antennagate". However, over the past 4 months I have owned the HTC Droid Incredible, the Samsung Intercept, and now the Verizon iPhone, all ALL of them have exhibited this problem. I quickly learned the problem areas for each. I'm not sure how they are not able to reproduce this problem in other phones.
 
Wow, consumer reports has gone downhill?

People say the same thing about any other outlet they disagree with. Something tells me that if CR said the Verizon iphone 4 fixed all flaws, people would be lining up to kiss some butt.

it will happen when Apple fixes their design with the iPhone 5. People will again side with CR.
 
I think Apple didn't help the situation with their responses.

"Don't hold it that way".
'We'll change how bars are displayed to make it look better"
'Ok it's a problem, but all the other phones are just as bad!"

There is a minor design flaw in the device, which mostly seems to impact customers in areas with weak-signal. If they'd just admitted it there wouldn't have been as much fuss; but denying it exists or dismissing the customers' complaints was always going to just fan the flames.
 
I love the antennagate problem, that way I get a new iPhone 4 every few months, just tell the Apple geniuses that it drops calls all the time, which it does, few other problems that I experience is putting my calls on "mute" all the time, they don't fix the phones, they just give you a new one. Works for me. It doesn't fix it, which sux, but hey... better than nothing. :rolleyes:
 
It doesn't matter what any of you think about Consumer Reports. The fact is, Apple cares what they say about their products.

That would have been true a few years ago. Now, I'm not so sure. Apple probably has enough power now that they can afford to ignore them. The last "non-recommendation" didn't seem to hurt sales much, I doubt this one will either.
 
As far as your comment to it being an issue with so many people; try choosing a cellular service company that best fits your frequented regions, instead of basing your decision strictly around a phone.

I have been with AT&T, and briefly Cingular before the switch, for quite some time now. I live in a pretty rural area where Verizon controls the majority of coverage because they purchased a dieing company called Cellular 2000, which invested highly in covering the state of MN as best they could.

My point is this, I've had Nokias, Samsungs, Motorolas (those with external and those with the now common internal antennas), but every cell phone I had struggled for connectivity in the same areas. Of course, coverage has changed a bit for both over the years but it actually still remains generally the same, with some improvements here and there.

Put simply, it is a problem but it's RF technology limitations, not an iPhone flaw.

Good advice. I've had an iPhone on both ATT and Verizon. Verizon seems to work better for me. I've only had 1 dropped call. After the ATT iPhone and before the Verizon phone, I was on a Nokia with T-Mob. Even though I never dropped a call with the Nokia, I HATED that phone. It was just plain hard to operate. I guess my brain works differently than the typical Finnish brain. I would rather have an iPhone that drops a call once a month than to ever put up with a Nokia again.

Also had an Motorola Droid phone for a day. It made the Nokia look good. :)
 
It's interesting how a once notorious issue is no longer of concern.

Let's face it, making phone calls is a mere subset feature to everything else the iPhone offers. Making phone calls probably takes up 2% of the daily activity iPhone's undergo.

I don't have an iPhone but I still beg to differ. The issue was definitively quite notorious but the reason it's a nonissue now isn't because people don't use the phone feature, otherwise an iPod touch or an iPad might be more appealing. It's because Apple's legendary customer satisfaction standards took drastic measures to fix the problem.

Not only was there a tour of their otherwise top secret facilities so the people could judge the standards of Apple's tech but there was a lecture showing how other phones had the same problem. They even took Consumer Report's advice, shipped everybody out free bumpers and went even a step further by offering full refunds without a restocking fee[/] to anybody who bought the phone, both in a time limited offer. While these remedies are no longer available, there's not much more they could do without redesigning the entire phone ahead of schedule to replace the old ones at massive costs to them for no return whatsoever.

Also, it's not that big of a problem. I mean could anything you can fix with several applications of scotch tape really ever be? The only reasonable complaint I see coming out of this now is that maybe Apple probably should ship a few free strips of transparent clear stuff in the box...

Everybody should know about the iPhone 4's antenna trouble by now with all the massive press coverage. Some of you might recall when it was even reported upon by CNN.

At this point the problem isn't worth more than a footnote in whatever general purpose review they write for the iPhone. Something to the effect of "the Verizon iPhone still has the antenna issues of the AT&T iPhone, since it uses the same hardware."
 
That would have been true a few years ago. Now, I'm not so sure. Apple probably has enough power now that they can afford to ignore them. The last "non-recommendation" didn't seem to hurt sales much, I doubt this one will either.

it's no coincidence that RIGHT after the CR non-rec, Apple held a press conference about the antenna issue.

Think what you want. Apple thinks differently apparently.
 
See bold. To your point - I'm not the one going on and on about how those making such statements aren't credible or relevant. I just called them crybabies. I never said I don't care what they said. THEY are saying they don't care about what CR says. And that's clearly not so. A more accurate thing for them to say is "I don't like that they are making such statements because they could have influence over those that that might not know better or not test the phone for themselves."
Fair enough. I guess I'm getting used to it here.

No - instead - these posters are just lashing out at CR by stating no one reads them. That's not only sad, but completely false.
Agreed on this note. I've referenced them frequently in the past when making product purchases. I agree with what another person wrote recently, though: they're overlooking far too much in their product reviews (like product interface, accessibility, etc.). I haven't been using them as much over the past few year because they've recommended some really trashy products. But I still like to read about complaints. I personally do care about this because when they prop up a minor issue as a large one while overlooking too many major issues their value as a resource is diminished.

As for being consistent - THEY are. And I firmly believe that if they didn't experience the same issues, they would have said so. They have nothing to gain by lying. Their consistency SHOULD be commended as they are not letting other entities (such as fanboy hatred) influence their publication.
I'd reiterate my original point that failing to apply the same standard to numerous devices of the same category is not consistent, and this is something which they are guilty of. It becomes a little more foggy when you consider the extent to which they have hyped this particular complaint (through promotion and follow-ups, for example).

Also, fanboy hatred truly should not influence their articles. On the flip-side, however, they should not overpromote details or elements without proper cause. A more appropriate degree of balance would be desirable.

Don't like it - fine. But writing it off and not important is being blind.
I assume you're referring to people who write off Consumer Reports as not being important here? I agree. They've still got a readership and their opinion matters to many people, so their word carries importance by definition.
 
Such a shame this iPhone4 became such a failure :D. I wish Apple could sell some.

It's not going to be long before we can buy this faulty product for 10 cents on the dollar in the streets:)

I used to subscribe to consumer reports and gave it up, as many of their reviews of technological products were not correct IMO.

Also, whenever I bought one of their top choices or they gave bad scores to higher priced products, it turned out that they were wrong.

I threw out telephones they recommended as top picks, vacuum cleaners, chain saws. Don't know what they tested how.

They have no international focus and judge things as if they were hicks from the sticks and do it for people in old age homes.

Started reading consumer reviews and product literature and never bought a clunker again.

To me a double sided glass phone should always have a case, which makes this a non issue.
 
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Two things are retarded:

1. Consumer Reports

and

2. Macrumors

What kind of moron posts a Flash video to a MAC site? Are you kidding? How do you expect iOS users to watch this filth? :mad:
 
I'm sure i'm not the first one to have thought of this, but can't they just rate the signal quality on each phone? I'm fairly certain that different phones vary in that respect, and they can just rate the damn phone and give it a low ranking for signal quality to their hearts content.
 
Fair enough. I guess I'm getting used to it here.


Agreed on this note. I've referenced them frequently in the past when making product purchases. I agree with what another person wrote recently, though: they're overlooking far too much in their product reviews (like product interface, accessibility, etc.). I haven't been using them as much over the past few year because they've recommended some really trashy products. But I still like to read about complaints. I personally do care about this because when they prop up a minor issue as a large one while overlooking too many major issues their value as a resource is diminished.


I'd reiterate my original point that failing to apply the same standard to numerous devices of the same category is not consistent, and this is something which they are guilty of. It becomes a little more foggy when you consider the extent to which they have hyped this particular complaint (through promotion and follow-ups, for example).

Also, fanboy hatred truly should not influence their articles. On the flip-side, however, they should not overpromote details or elements without proper cause. A more appropriate degree of balance would be desirable.


I assume you're referring to people who write off Consumer Reports as not being important here? I agree. They've still got a readership and their opinion matters to many people, so their word carries importance by definition.

Agreed.

Do I think that everything adds up to a "cannon recommend" ? Probably not. Only thing is - I'm going by MY criteria. Not CR's. If CR has a set list of criteria from which they can either call it a buy or not a buy, then to keep their integrity, they have to publish according to that criteria.

Should they revise their criteria? Perhaps. But if the criteria keeps getting shuffled around - then what good is having it to begin with.

IE (bad BAD analogy) I can say that I will only date non-blondes. Make it a rule. An edict. And then if a hot blonde comes up to me and asks me out - and I refuse - my buddies can call me an idiot - but at the same time, I have maintained my integrity. Have I lost something by not giving the blonde a shot - perhaps. If I suddenly start saying - ok - I'll date a blonde but only if her hair is darker than X and keep moving that around - then I'm not really having criteria nor am I having much integrity.

Again - bad analogy.. but...
 
The phone performs superbly in most other respects, and using the iPhone 4 with a case can alleviate the problem.
Which is why the Apple "bumper" should have always just come as part of the iPhone 4 in the first place. It should have just shipped in the box already ON the iPhone. Had Apple simply done that, most of this nonsense would have never happened. But instead they wanted to charge $29. a pop for a $.05 item. They should have taken the $.05 hit and just made it part of the iPhone. Could have avoided all of this bad press.
 
To me a double sided glass phone should always have a case, which makes this a non issue.

Indeed. Ever since I got this new case, dropped calls are a thing of the pass.:D
gadgets2.jpg
 
Hi
This issue has been analyzed and reported on by professionals. Both versions of iPhone 4 can lose signal strength if held in particular ways. All smart phones have the same problem, they just have different hand positions which cause the problem. There are a few that are better than iPhone 4 in this way, but iPhone 4 is better than most. Additionally, the iPhone 4, WITH the antenna held in the problematic way, gets better reception than many smart phones including the iPhone 3.

Consumer Reports are being sensationalist and doing no serious testing.
It's also important to point out that the iPhone 4's design creates a target. If any other smartphone had, let's say, a white or black dot where when touched the attenuation would be highest, then they'd get some extremely bad press. Most cell phone manuals just put a circle or rectangle in the general area of the antenna and provide a warning along the lines of, "Touching this area could result in performance degradation, increased battery depletion, hotter temperatures due to increased transmission power, and unexpected connection terminations."
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Mobile/8C148)

I have never had this problem on my ATT iPhone. Ever.
 
Hi

It's also important to point out that the iPhone 4's design creates a target. If any other smartphone had, let's say, a white or black dot where when touched the attenuation would be highest, then they'd get some extremely bad press. Most cell phone manuals just put a circle or rectangle in the general area of the antenna and provide a warning along the lines of, "Touching this area could result in performance degradation, increased battery depletion, hotter temperatures due to increased transmission power, and unexpected connection terminations."

Thanks - did you copy and paste that right out of Steve's speech? Because it's nearly word for word
 
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