Unfortunately for you they are right. (By the way the dates you quote were '08 not '07). You bought your original iPhone and upgraded to the 3G a year ago, thus renewing your 2 year contract. The fact that you bought another phone with your own cash doesn't affect anything. Your original iPhone 3G contract still has a year to go, and that same stolen phone was subsidised. Yes, you bought an unsubsidised full-price phone in addition but that doesn't mean you bought out AT&T of the stolen one. AT&T had to buy 2 iPhone 3gs from Apple at full price and one of them to you was subsidised.
It's unfortunate that your phone got stolen but the fact you buy another one at full price (which anyone could do if they so wished) dosnt mean you're entitled to a free upgrade mid-contract.
You didn't read my post carefully. Correct the one date was 7/26/08. I said I dont mind paying the early term cancellation price of $399/$499. I don't plan on receiving the $199/$299 price - never have.
The price I am being quoted for upgrade is the full $599/$699 price. I currently have one phone in contract - the one I purchased for the subsidized price on 7/26/08. When it was stolen, the replacement was $538.62 on 8/7/08 - and was unsubsidized due to the price.
The problem is that despite the fact that I paid full price for the phone, AT&T counted it as an early upgrade - even though it was only 10 days or so after the original purchase. This means I am not eligible for early upgrade pricing now ($399/$499).
As I clearly stated - I'm not expecting the $199/$299 pricing - what I am expecting is the early update price of $399/$499 (half subsidized) and what I am also NOT expecting is what I am quoted, which is $599/$699.
At this point - my early termination cost is $120. It would make sense to activate a shiny new 3GS at the $299 price, then pay the $120 and cancel the other one.
What I am pointing out is that the upgrade pricing doesn't make sense - nor does the process. What I am also pointing out is that I purchased the phone on the same day as two of my other friends - and they are offered the $399/$499 pricing. What I am pointing out as well is that despite paying full price for a replacement phone, the crooks at AT&T are considering it an early upgrade, when they didn't upgrade squat.
Now, if you still think I'm out of line - that's great, but you're still not getting it.
😉