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It's actually glass.

Yeah, tempered glass. Which means he definitely shouldn't use pliers because although the glass is supposed to be tough, if he inadvertently stresses the glass too much while trying to force the aluminum back into shape, the WHOLE glass could shatter on him. And then he'll be in even worse shape.
 
Sooo...I figured I'd share my great news of my recent hardware failure that consequently led to the swapping of my dented MBP for a crisp brand new one!! My battery had been charging weirdly so I went in and thought they would swap the battery and charger, instead they set me up w/a brand new one...I had to smile for about 30 mins while talking to the guy...i love :apple:
 
Sooo...I figured I'd share my great news of my recent hardware failure that consequently led to the swapping of my dented MBP for a crisp brand new one!! My battery had been charging weirdly so I went in and thought they would swap the battery and charger, instead they set me up w/a brand new one...I had to smile for about 30 mins while talking to the guy...i love :apple:

You lucky dog! :)
 
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