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Cracked my MBP16 Screen with a Blanket

Hazmat401

Hazmat401

macrumors 6502
Original poster
Dec 29, 2017
390
1,071
Delaware County, Pa
I’m pissed😡
9FD4BF0C-BA42-424C-BA54-7DCF2CA48ADA.jpeg


I was finishing up some homework in bed and as I close the lid, part of my blanket got caught in the in hinge area and I heard and earth shattering crunch.... open it back up and there she’s goes

So now I definitely have to buy AppleCare this week before the 90 clock runs out... my community college sales AppleCare on cards so I figure I get one of those to prevent any preinspection for AppleCare

Any got the low down on screen repair prices from Apple with or without AppleCare 🙄

Edit... too late for AppleCare.... I’m about to get raped
 
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I don't believe AppleCare will cover your screen breakage. Apple considers that as accidental damage which is not covered under ordinary AppleCare. You would need AppleCare + which for you is too late to purchase. Sorry, I have no idea how much screen replacement will cost.
 
chscag said:
I don't believe AppleCare will cover your screen breakage. Apple considers that as accidental damage which is not covered under ordinary AppleCare. You would need AppleCare + which for you is too late to purchase. Sorry, I have no idea how much screen replacement will cost.
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yeah just confirmed.... I’m screwed 🙄

Time to get the lube.... silicon or water based😭

Apparently it’s just the glass Chin benzel logo baffle doo hickey

I need to find this part for the 16
 
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Will your house insurance not cover you for accidental damage for this sort of thing?
 
I assume it still works? If I had that crack I'd leave it be as it's not even on the screen. Then if you happen to damage it by accident again then get the thing fixed.
 
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If the crack is not bothersome on the display area, I would just leave it if the repair costs are too much.
Do let us know how much a screen repair is.
 
Hazmat401 said:
Seems like such a hassle to get Liberty Mutual involved 😩
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There's a risk that you're premiums will go up if you file a claim. You certainly can talk to an agent and ask them though.

Also contact apple, you never know they may offer a deal for you.
 
Take it in to Apple to see how much they'd charge - at least that way you can consider options.

I know its not impacting your ability to use the laptop, but stuff like that makes me nervous as the integrity is compromised and it may spread quite easily.
 
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it's not on the viewable part of the screen right? clear tape it and keep on going. I wouldn't tote it anywhere though, just put it permanently on your desk. It may not spread if you just leave it open.
 
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RogerWilco said:
That’s the best bet, but a lot of CCs have been quietly discontinuing their damage and extended warranty coverages.
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Fortunately my Visa Infinite offers two year pro rated coverage VS lost, stolen, accidental damage or mechanical failure up to Cdn$1,500.
 
Hazmat401 said:
I was finishing up some homework in bed and as I close the lid, part of my blanket got caught in the in hinge area and I heard and earth shattering crunch.... open it back up and there she’s goes

So now I definitely have to buy AppleCare this week before the 90 clock runs out... my community college sales AppleCare on cards so I figure I get one of those to prevent any preinspection for AppleCare

Any got the low down on screen repair prices from Apple with or without AppleCare 🙄
Click to expand...

I would call Apple first, maybe they'd be willing to help out, or at the very least give a discount with the cost of repair. Doesn't hurt to ask. You could also drop into the Apple Store if one is near you, and speak with a manager, they also may be willing to either replace or at the very least reduce the cost of repair.

chscag said:
I don't believe AppleCare will cover your screen breakage.
Click to expand...

AFAIK Apple only sells Apple Care + now, at least here in Canada. I know before the regular Apple Care wouldn't cover Accidental Damage, then Apple introduced AC+ in the US, and then sometime last year, (or 2018) they brought it up to Canada and I thought that was the only coverage they sold now.

Anyways, I always buy it for this reason, it's nice to know any accidents are covered since I fed a 2012 MBP coffee once :( Also, with Macbooks and everything being soldered or glued, after the 1 year, if your keyboard goes on that 16", that's a huge cost since the entire top deck get's replaced. And if the logic board goes... better hope you bought AC, so for the $300 cost of AC+ or whatever it is, I'll buy it. Peace of mind. I can't fathom spending over $2k on a MB and after the 1 year being on my own.
 
Repair options and warranty coverage aside, the idea that the screen can get cracked like this is rather disturbing to me.
 
kmahmood said:
is this a freak accident or indicating that the screen on the new 16” MBP is more fragile ?
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It doesn't matter whether the hinge is on a laptop or your bedroom door - if something gets in the way of the hinge closing, damage can ensue. Worse, there's leverage involved with the edge farthest from the hinge (again, same with a door or a laptop - the hinge is the fulcrum of a lever), so the forces involved are magnified. When it comes to doors, I've had to replace splintered wood and stripped wood screw holes, and pound deformed steel door frames.

This is hardly a freak accident. It's fundamental mechanics/physics. Something is likely to give unless the hinge and its surroundings are built so heavily (like a bank vault, nutcracker, or well-made pliers or scissors) that only the object squeezed between the jaws is affected.

Yeah, it's always possible to build a sturdier hinge assembly - that's part of the size/weight design equation. Even so, a strong hinge wouldn't prevent another kind of damage reported here - screens that crack because a pen or other object is left on the keyboard when the lid is being closed. A hinge can be designed to float a bit (allows space for a bit of blanket or a pencil), but that brings other design challenges (maintaining the position of the display when opened, perception of sturdiness, etc.). A "perfect" design is a hard thing to come by.
 
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