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iPhone 17 Pro Max Crackling noise by the left speaker when charging cable plugged in

Alessandro_d2121 said:
Yes, I have that sound as well when opening/using the camera.
I managed to get an appointment in about 3 hours. I will let you guys know what they say
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Yes thank you, maybe you could try to reproduce the speaker noise with their iPhones 17 PM to see if they all do that or not
 
I also had a call with Apple support. They informed me that someone else had reported the same issue yesterday and had already added my case to the existing report. The information has been forwarded to the developers in the US, and I should expect a response within five business days. Perhaps we should all reach out to Apple support to emphasize the significance of this case.
 
I am curious to see what Apple has to say both this and if it is an actual hardware issues or a software issue.

I could be totally wrong here, but it sure is looking like a hardware issue as RFI from cellular transceiver or even wifi transceiver is causing noise when apps use the speaker.

I am looking at this from the perspective of an amateur radio operator that has to deal with RFI and EMI issues all of the time.

I just ordered the standard iPhone 17 which should arrive in a couple of days. I will definitely be watching for this to see if its only the Pro Max or all iPhone 17s that have this issue.
 
So quick update. I got a replacement device and have to set it up tonight.
My “genius” was trying everything and went through all the diagnostics, from software to hardware, with the focus on the speakers. It was so loud, so he went to a quit room to listen to the sound. After a few minutes a few other colleagues were interested in this case.
Everything was fine with the tests, but everyone heard that sound. One guys suggested, that it has something to do with the magnets inside the speaker or maybe there are some bad alignments inside. Either way, they tried everything and were pretty clueless what causes that sound.
They wrote it down and will report it back internally.
I will report back, if the sound is still there on my replacement phone.
I couldn’t replicate that sound in the store because of the loudness there.

The sound in the camera was declared as normal sound because of the stabilizer and everything else inside the camera module. So it should be fine.
 
i.am.lost said:
There are multiple threads about this issue on Apple Support, Reddit and Macrumors forums. It is clearly a fairly common issue with the 17 Pro/Max, and I wonder if it affects all of these devices under the right conditions: sufficiently high power charger, quiet environment, good hearing…

I’ve owned every generation of iPhone since the 3G (every Pro Max since that came out), and I have never had this issue until my 17 Pro Max. It’s pretty bad, especially when an app that uses the speaker is open. When I listen to my 16 Pro Max side-by-side it’s very obvious the 17 Pro Max has an issue.

I hope this gets some press coverage soon, and I hope even more that there can be some software fix / mitigation by Apple so I don’t have to live with it all year.
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Been on my 14 pro for some time. Don’t remember if stated after update or anything. Don’t use under the ‘conditions’ that much so haven’t addressed. Tried recording once. Unable.
 
Alessandro_d2121 said:
So quick update. I got a replacement device and have to set it up tonight.
My “genius” was trying everything and went through all the diagnostics, from software to hardware, with the focus on the speakers. It was so loud, so he went to a quit room to listen to the sound. After a few minutes a few other colleagues were interested in this case.
Everything was fine with the tests, but everyone heard that sound. One guys suggested, that it has something to do with the magnets inside the speaker or maybe there are some bad alignments inside. Either way, they tried everything and were pretty clueless what causes that sound.
They wrote it down and will report it back internally.
I will report back, if the sound is still there on my replacement phone.
I couldn’t replicate that sound in the store because of the loudness there.

The sound in the camera was declared as normal sound because of the stabilizer and everything else inside the camera module. So it should be fine.
Click to expand...
Well looking forward to see if your new unit has the issue too or not keep us updated
 
Alessandro_d2121 said:
So quick update. I got a replacement device and have to set it up tonight.
My “genius” was trying everything and went through all the diagnostics, from software to hardware, with the focus on the speakers. It was so loud, so he went to a quit room to listen to the sound. After a few minutes a few other colleagues were interested in this case.
Everything was fine with the tests, but everyone heard that sound. One guys suggested, that it has something to do with the magnets inside the speaker or maybe there are some bad alignments inside. Either way, they tried everything and were pretty clueless what causes that sound.
They wrote it down and will report it back internally.
I will report back, if the sound is still there on my replacement phone.
I couldn’t replicate that sound in the store because of the loudness there.

The sound in the camera was declared as normal sound because of the stabilizer and everything else inside the camera module. So it should be fine.
Click to expand...
Do they have an exact replacement model that’s instantly available? It would be interesting to hear if the same sounds come out when you plug it in.
 
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