The phone is in a leading position in the US and iPhone doesn’t compete for market share by giving away hardware.What about iPhone, Mac, Apple TV, Homepod? None of those seem to be in a "market leading position" as you put it. Sure, iPad might be the leading tablet and Apple Watch the leading smart watch but that doesn't mean they aren't losing sales because of their elitist attitude.
I work around a mixed bag of people from IT to complete luddites and what surprised me was that people's perception on Apple's hubris and lack of a touch on reality is wider spread than I thought. How can that not translate to fewer sales?
(And for what it's worth, Craig is my fav Apple exec)
The iPad is so good, it can dominate the tablet space even with premium pricing. The iPhone does it in developed markets and would other places with a $199 phone.
My point is, you have to prove people are shying away from Apple products because they lack features with facts. You can’t just say it. It’s more likely price that keeps Apple’s market share modest and many just can’t afford it.