So, the Apple customer service line is completely swamped for obvious reasons right now and I'm waiting to change an order. I called this morning and waited for 25 minutes but I'm not mad about that.
What I'm mad about is that I waited and waited for the updates and didn't have the patience to wait one more day. The new features in these Macbook Pros don't really wow me so I decided to check out the refurbs. I jumped at the 2.4 08 model for 1349 which I still think is a great deal. However, the 2.53 with double the RAM, Double the VRAM, a bigger Hard drive, bigger cache, etc is popping on and off of the refurb store for 100 more at 1449. This makes sense with people putting in returns to get the new ones, etc.
It's a total pain to try to get a return processed right now but I'm doing it. I called earlier and the 2.4 is already processed to ship so I can't cancel it. However, if I wait for it, return it, get my money back, and try to order the new one I'm might be out of luck. What I've decided to do is this: I'm calling to try to just outright order the 2.53 on the same order (so that it's on the same order as my printer and I get the 100 dollar rebate), process a return for the 2.4 so that they send me shipping labels. Have two computers paid for, send the 2.4 back when they both arrive, and get my money back for the original purchase. I'm tapped for cash so I'm putting the second MBP on my credit card and paying that off when I get my money back for the first? It seems weird but does anyone foresee a problem with this plan? Money back should be no sweat? Should I insure the package I'm shipping back? What does everyone think?
What I'm mad about is that I waited and waited for the updates and didn't have the patience to wait one more day. The new features in these Macbook Pros don't really wow me so I decided to check out the refurbs. I jumped at the 2.4 08 model for 1349 which I still think is a great deal. However, the 2.53 with double the RAM, Double the VRAM, a bigger Hard drive, bigger cache, etc is popping on and off of the refurb store for 100 more at 1449. This makes sense with people putting in returns to get the new ones, etc.
It's a total pain to try to get a return processed right now but I'm doing it. I called earlier and the 2.4 is already processed to ship so I can't cancel it. However, if I wait for it, return it, get my money back, and try to order the new one I'm might be out of luck. What I've decided to do is this: I'm calling to try to just outright order the 2.53 on the same order (so that it's on the same order as my printer and I get the 100 dollar rebate), process a return for the 2.4 so that they send me shipping labels. Have two computers paid for, send the 2.4 back when they both arrive, and get my money back for the original purchase. I'm tapped for cash so I'm putting the second MBP on my credit card and paying that off when I get my money back for the first? It seems weird but does anyone foresee a problem with this plan? Money back should be no sweat? Should I insure the package I'm shipping back? What does everyone think?