Yeah... I placed my order the day this deal made its rounds and have received no 30% off offer or any other such communication aside from my order cancellation.
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Deals Spotlight: AT&T Discounting Apple's Silicone and Leather iPhone Cases to Just $5 [Updated With AT&T Statement]
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Email from ATT:
Thanks for your recent order #####. Unfortunately, we had to cancel your order because this item quickly sold out and isn't available anymore.
To make it up to you, we’d like to give you 30% off a regularly priced case in our online store. Just use the promo code USAVE when you check out.*
*Promo code USAVE expires on 03/15/2019. Discount is on before-tax price of full-priced smartphone cases only. Not valid with any other discount, promotion, or offer. Limit 1 discount per transaction. Online only. Subject to change. Restrictions apply.
What is worse than a 30% code for a FULL priced case? How about a message that doesn’t even offer an apology for this ‘unfortunate’ situation. At least admit some fault and own it, otherwise it is just insulting.
Thanks for your recent order #####. Unfortunately, we had to cancel your order because this item quickly sold out and isn't available anymore.
To make it up to you, we’d like to give you 30% off a regularly priced case in our online store. Just use the promo code USAVE when you check out.*
*Promo code USAVE expires on 03/15/2019. Discount is on before-tax price of full-priced smartphone cases only. Not valid with any other discount, promotion, or offer. Limit 1 discount per transaction. Online only. Subject to change. Restrictions apply.
What is worse than a 30% code for a FULL priced case? How about a message that doesn’t even offer an apology for this ‘unfortunate’ situation. At least admit some fault and own it, otherwise it is just insulting.
Yeah, 30% off a full price case just won't do it for me either. At five bucks I jumped because that was a hell of a deal. Not interested in a full price case with 30% off in exchange for not giving me what I ordered.
I just got the email. It stated my back order of apple cases was cancelled and offered 30% off full price future accessories order. No thank you, next.
This should prove that AT&T is shady. I used to pay hundreds of dollars each month for their services. Now I am with T Mobile and never look back.
I got the discount code too... not really interested in their accessories as they tend to mark them up against places like Amazon more than 30% anyways...
Exactly! Their regular prices make the 30% code even more worthless. If I were to make a similar purchase for 3 cases at Best Buy, I could get 25% on ALL 3 of them. If they truely wanted to “make it up to” us, they would provide a much better discount (50% at the very least) or a similar offer.
I would have ditched them if T-Mobile will make wi-fi calling work with my Sony phone...
You’re not missing much. I tried to use the discount code and couldn’t get it to work on their website on any of the cases.
I did not get a call back myself, which makes me mad. He told me to keep his number in case I ever needed anything. I will be calling back!
I contacted Investor Relations, which essentially is the executive office. I've had luck with emailing them before, so I'm hoping I will get something back.I did not get a call back myself, which makes me mad. He told me to keep his number in case I ever needed anything. I will be calling back!
I got a phone call from the President's Office in response to my email. I will post an update once I speak with him (in class right now, so couldn't answer).I did not get a call back myself, which makes me mad. He told me to keep his number in case I ever needed anything. I will be calling back!
Finally got a hold of him. He was less than helpful. He apologized and said there is nothing they can do. He said thanks for the feedback and it will be passed along. I’m literally in shock. This is the Office of the President and there is NOTHING he is willing to do.Please do keep us updated, thank you.
I would push it on further and talk to someone else, sometimes you just have to get the right person and they will be more than helpful! I have been busy the past few days so I have not even had a chance to call the man back from Executive Relations and complain to him. I am just going to ask if they will do one Apple case for $5.00, I will not even ask for a second because one, I doubt they will do two given that they will probably give me a hard time to get one case, and two, I do not really need a second case.
So I will keep you guys updated, and please keep fighting on because we got screwed big time and it is not right of AT&T! I want everyone here to get at least one case!
I do not even bother to call since I figure the chance of winning a lottery ticket might be higher than getting an iPhone case from ATT for 5 bucks as advertised.