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Decided to try again (iPad #7) - Week 14 build.
- Thread starter Nikos
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tint is not something to worry about (unless its extreme) the fact is that every monitor has different "tints" to it" and honestly you get used to it. its the unevenness, light bleed (under normal operating conditions), noticeable dead pixels and debris under the screen. The people that are returning 7+ ipads should really consider if they're over analyzing their device. if you truly notice something under normal usage then thats fine, I'm sure apple will take care of you, but if you are going into a dark closet, using a magnifying glass to find dead pixels etc you truly have some issues. Open it, give it a good look over and just enjoy. I've found that if you dont go looking for flaws you won't find one unless its a true defect. but if you look for flaws you are ALWAYS going to find one. ALWAYS
the problem with the yellow tinted screens is not limited to their yellowness (which is a defect on it's own with color temperature being completely off on them but some people might prefer it that way, i can give you that much). they also suffer from blurring (yes, they're noticeably less sharp), fluctuating brightness (some units can be twice less bright, no joke) and flawed contrast settings. just don't look at the perfect units, you will enjoy your "perfect" ipad more.
I think that if a person is returning more than 3x of the same item to an Apple Store, the manager or senior Geek (somebody with authority on behalf of the store to make decisions), should then open the 4th at the store with the client, put the device through it's paces and if it passes the basic preliminary tests, the client gets the iPad (if they agree with the assessment) under the agreement that they do not return the product barring a serious defect or unserviceability of the device. If the client Does return complaining about a cosmetic issue, then they be refunded their purchase price and shown the door.
I don't think that would be unreasonable.
I don't think that would be unreasonable.
Good job you aren't running stores. The best thing about apple is their customer support. Apple has made a sensible financial decision about quality control. You can either produce products with high quality control, or you can drop quality control, save huge amounts and use the money to cover the returns you get. Apple knows that the vast majority of casual users don't care about such issues, so they prefer to allow those who do carte Blanche to exchange to keep them happy. They make lots more money this way. It's kind of ****** for those of us who would prefer high quality products, but it makes sense.
In the past, after several unacceptable quality MacBook pros apple has shifted me to their senior customer support team. These people are fantastic and actually have access to higher quality units reserved for internal use. I kid you not. They can ship you a product from a senior engineer tested product line. Apple has such services in place to cater to the discerning/demanding customers. Use it. Apple will not let you down if you are insistent
Interesting, but higher quality units for internal use and a separate production line for discerning/demanding customers? Doubtful.
I can believe that they may have checked a unit for a specific fault prior to shipping it to you though.
Well not a different facility or anything ridiculous, but they implement different quality control procedures for different batches. They definitely haven quality tiers for their products. The display models in stores tend to have better screens. My guess is that they have grade A units as display models. I wouldnt be surprised if they targeted different level of quality control for different international markets and higher spec units. It's pretty standard procedure for companies to sort their produce into A stock, B stock, C stock based on quality.
how do we get access to these "special" engineer tested ipads? I want one of those A grade iPads 
Please show me the way (I'm not being sarcastic)
Please show me the way (I'm not being sarcastic)
how do we get access to these "special" engineer tested ipads? I want one of those A grade iPads
Please show me the way (I'm not being sarcastic)
Well in the past I was offered one from one of the senior customer care managers at apple Europe after multiple phone conversations with her. She was fantastic and gave me free upgrades to apologize for my disappointment. You just have to talk to these people. They are happy to ignore warranty expiration and generally bend over backwards to maintain happy customers.
pure3d2's comment about spelling and grammar was purely brilliant. He made most of us laugh. I laughed for like hours.. and still laughing. You on the other hand is being dick, not him. He was entertaining but you are not. What is your name? I will make sure to avoid you when I ever need a lawyer...
I found the opposite actually. Pure was not funny at all. I real life face palmed when I read it.
Ironic considering all of the issues with my iPads had to do with Samsung's screens.
I'm on my 8th iPad now, since the day after posting this thread. It's somewhat acceptable but still not too great. The left side of my screen is more yellow than the right, but I might just settle and keep it.
I think you must have a sitcom running in the background because no one laughed here. And this is the internet. There is no "most of us".
Oh, except for "you is being dick". Most of us laughed at that.
Do you have any reasonable evidence for this? An alternative interpretation would be that it's not worth the PR losses for Apple to stonewall a small minority of chronic exchangers who have bizarre, inconsistent, or unreasonable standards. Better to spend the two minutes letting them fret over an exchanged unit and get them out of the store happy then to fight with them for ten minutes.
1) Brilliant. Now these forums can be overrun with users calling customer support in order to get 'higher quality internal units'.
2) Maybe Apple's customer support is so good because when somebody calls ad nauseam, in order to get rid of the pest they feed him or her a line about 'oh yes, we'll send you out a unit our senior engineers hand-tested'. This has an additional benefit of flattering said user, who thinks they are 'discerning' with their exquisite taste and sensitivity, unlike the usual rabble who are too simple to care.
Well, i've been following these threads as i thought it was funny all the nut cases but now I just compared mine 3 to a 2 and the 3 is yellow a little on one side.
Now, the only way I would have noticed this is if I were to comes here and read all these crazy posts and then actually compare the two.
I never would have know anything. I would have been normal and happy. Now i'm a mental case.
thanks a lot
So a warning folks.
This mental disorder appears to be contagious. Avoid these threads if you want to save money and not become contaminated. It appears that it's a mass hysteria thing and logic or common sense are not sufficient.
Now, the only way I would have noticed this is if I were to comes here and read all these crazy posts and then actually compare the two.
I never would have know anything. I would have been normal and happy. Now i'm a mental case.
thanks a lot
So a warning folks.
This mental disorder appears to be contagious. Avoid these threads if you want to save money and not become contaminated. It appears that it's a mass hysteria thing and logic or common sense are not sufficient.
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Well, i've been following these threads as i thought it was funny all the nut cases but now I just compared mine 3 to a 2 and the 3 is yellow a little on one side.
Now, the only way I would have noticed this is if I were to comes here and read all these crazy posts by certifiable nut jobs and then actually compare the two.
I never would have know anything. I would have been normal and happy. Now i'm a mental case.
thanks a lot
So a warning folks.
This mental disorder appears to be contagious. Avoid these threads if you want to save money and not become contaminated. It appears that it's a mass hysteria thing and logic or common sense are not sufficient to prevent decease.
When I opened my new iPad on launch day, I was immediately disappointed by the dull, yellow, uneven screen. Dismayed in fact. And this was before I consulted with anyone else or came online to see if anyone was experiencing similar issues. And no, I didn't check for dead pixels or light bleed in a pitch black room. It just seemed dim and dull next to my iPad 2. I love Apple products, have owned many over the years, and have never before had a problem or made a return or exchange. There are similar topic lengthy forum discussions about the screen issues over on the Apple website as well. If this is such an annoying topic for many, I don't know why they read the thread subjects they know will tick them off and/or feel compelled to make snarky comments on others' mental states
Is it a personal threat if someone else got a bad unit or is unhappy with their purchase? I generally avoid threads that annoy me. I've always loved Macrumors (switched over here after Apple changed their forum format because this is way better) but there are some vicious comments being made in these discussions! Why? I'm just saying, I observe this as I read through many of these threads. Why run people off? Wouldn't it be boring if everyone agreed on everything?When I opened my new iPad on launch day, I was immediately disappointed by the dull, yellow, uneven screen. Dismayed in fact. And this was before I consulted with anyone else or came online to see if anyone was experiencing similar issues. And no, I didn't check for dead pixels or light bleed in a pitch black room. It just seemed dim and dull next to my iPad 2. I love Apple products, have owned many over the years, and have never before had a problem or made a return or exchange. There are similar topic lengthy forum discussions about the screen issues over on the Apple website as well. If this is such an annoying topic for many, I don't know why they read the thread subjects they know will tick them off and/or feel compelled to make snarky comments on others' mental states
Geesh lighten up. If you look at what I said, I come here because it's funny, which it is. Actually, it's hilarious. 12 times? I'm laughing right now!!!
why wouldn't I come here? It's better than the comedy channel.
But then......the joke's on me... it seems
Mac Jones,
I wasn't singling you out! I realized you were joking and yes, you could get obsessed reading some of these threads!
I wasn't singling you out! I realized you were joking and yes, you could get obsessed reading some of these threads!
Mac Jones,
I wasn't singling you out! I realized you were joking and yes, you could get obsessed reading some of these threads!
I second that... I wished I would have never gotten on here
oh well, I'm in too deep nowMy first new iPad had an absolutely fantastic screen, but had a black chunk of debris trapped underneath the glass. Exchanged it yesterday, and the new one has a pink tint over the entire screen.
I'm not a complainer or OCD, and I didn't know this was an issue other people were experiencing before I encountered it. I'm confident I will eventually get a unit with a screen as good as the first one I bought. As long as I know there are quality units out there, why shouldn't I keep exchanging it until I receive one?
It doesn't come advertised as having a pink screen, dead pixels, or debris under the glass. I should get one as advertised. Keeping a bad iPad doesn't help anyone - Apple needs the feedback about its quality control so they can improve it.
I'm not a complainer or OCD, and I didn't know this was an issue other people were experiencing before I encountered it. I'm confident I will eventually get a unit with a screen as good as the first one I bought. As long as I know there are quality units out there, why shouldn't I keep exchanging it until I receive one?
It doesn't come advertised as having a pink screen, dead pixels, or debris under the glass. I should get one as advertised. Keeping a bad iPad doesn't help anyone - Apple needs the feedback about its quality control so they can improve it.
That's what they tell you, however my experience regarding an issue I had with iMac's is different. I was given the line by "Executive Care" that this replacement unit is individually checked for all issues, and specifically for the issue I had complained about. The iMac was shipped out and lo and behold the problem was till present in this unit but even worse than the one I was returning.
Saying that, dealing with Executive Care is great as one individual takes personal responsibility for the problem and do all they can to rectify it