Finally a crack in the facade of the DMA/DSA. Showing that they just want control. Why would I need to know the phone number for Riley Testut? 1,000,000 people cannot be reliably nor properly handled by one guy's cell phone. And he can't afford to contract out a service center, refunds, etc.
It's starting to show that it's a poorly thought through power grab. Because now, the EU has to do ZERO work tracking someone down to punish them.
And how does this help the consumer? If I can call a one dude company to troubleshoot, how does that one dude handle me and millions of others in a timely and nonstressful manner? Apollo was one dude with others helping for free sometimes, OSS. It got shut down because Reddit wanted to make an API to make money, which they don't even report if they make any money. Again, how does this help the consumer?
One person making $2 million rev has upfront hosting, time spent updating and maintaining, and making sure they are clean and right with governments on regulations, taxes, etc. What does this Trader Status requirement do that helps us? The Trader just gets a number that goes to a service announcement stating that support is through an email, and then states the email. Then, terminates call.
So, again, where does the consumer benefit from this requirement? They don't. Epic can just throw up a 1-800 number, which can be Googled. AGAIN....