Did anyone else get "...but we have reserved an iPhone for you"?

Discussion in 'iPhone' started by teamjaycub, Sep 9, 2016.

  1. teamjaycub macrumors 6502

    Joined:
    Oct 22, 2011
    #1
    I preordering 128 7+ Black on AT&T and it was for the 16th shipping date, but it said it couldn't contact the carrier.

    Here is the full message "We can’t reach the carrier systems to process your order, but we have reserved an iPhone for you.”

    Did anyone else receive this message? Will I get my phone on time? (I think I recall this happening with iPhone 6, and everything worked out ok)
     
  2. caligurl macrumors 68030

    caligurl

    Joined:
    Jun 8, 2009
    Location:
    socal
    #2
    yes... we got that for a 7 128 black....

    now if we try to place an order it just says there's already a reservation on that phone

    BS!
     
  3. gthorson macrumors member

    Joined:
    Mar 12, 2015
    Location:
    Southern California
    #3
    Yes, and still no email. :(
     
  4. iwayne macrumors 6502

    iwayne

    Joined:
    Oct 12, 2011
    Location:
    Santa Clara, California
  5. JayDH macrumors 6502

    Joined:
    Jan 20, 2008
    #5
    Exact same here, and no email yet! I should have screenshotted the reservation number but flaked. Hope it works out because it was for a 16th delivery iPhone 7 128GB JB, now delayed until October. I don't want to try another order and mess up the first one.
     
  6. Nikos macrumors 68000

    Nikos

    Joined:
    Nov 20, 2008
    Location:
    New York
    #6
    I got that when trying to order via Next. I'm hoping it means for release date.

    I placed a backup order for a full priced phone, which is estimating September 27th-29th.

    Guess we'll see what happens tomorrow.
     
  7. elbeborandy macrumors member

    Joined:
    Sep 3, 2016
    #7
    I have the same situation. Does anybody know that we are stay with Friday sept 16? Because otherwise I would be sad...
    --- Post Merged, Sep 9, 2016 ---
    Also on the notification is: http://buyiphone.apple.com/status and there you can get your reservation confirmation with your Apple ID.
     
  8. JayDH macrumors 6502

    Joined:
    Jan 20, 2008
    #8
    Uh oh, it didn't find a reservation for me! But it definitely gave me one when I tried to order...
     
  9. kramjam macrumors 6502

    kramjam

    Joined:
    Feb 3, 2008
    Location:
    California
    #9
    Reserved an iPhone as well and couldn't access carrier systems.. should of screenshotted the confirmation.
    Hoping for an e-mail!
     
  10. J4B3 macrumors regular

    J4B3

    Joined:
    Mar 18, 2012
    Location:
    Gamma Quadrant
    #10
    Same here. Not too worried.

    This happened to me last year for whatever reason. Got the email around 10am and was able to take my time and put my order in. I was still able to get the launch day delivery despite the shipping times already slipping to several weeks.
     
  11. edlex macrumors 68000

    edlex

    Joined:
    Apr 14, 2010
    Location:
    Miami
    #11
    I'm in the upgrade program but couldn't find a 7+ in black so I went this route for a black 128 7+ and got the same message. I didn't get an email so I went ahead and got an upgrade program reservation at 9am launch day for a silver 128 7+ At least I'll be covered getting a phone at launch either way. This has been crazy:confused:
     
  12. MuGeN PoWeR macrumors 68020

    MuGeN PoWeR

    Joined:
    Jun 29, 2011
    #12
    i got the email but when i check on this website it says none!
     
  13. bsadelman macrumors newbie

    Joined:
    Jun 17, 2010
    #13
    Any luck with securing the initial delivery date?
     
  14. Nikos macrumors 68000

    Nikos

    Joined:
    Nov 20, 2008
    Location:
    New York
    #14
    Got the email to proceed, but I can't since my number has already been used to place my other order. I'm currently on hold to get some more information from Apple.
     
  15. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #15
    I got the same but went ahead and started another order and it went right through for a 256 Black Plus.
     
  16. medenblik macrumors regular

    medenblik

    Joined:
    Oct 26, 2014
    #16
    So you guys never got a confirmation email from Apple?
     
  17. luminouslight macrumors 6502

    luminouslight

    Joined:
    Nov 29, 2012
    Location:
    Orlando FL
    #17
    I got a confirmation but when I go to proceed with the order it comes up with "the page you're looking for can't be found" /sigh
     
  18. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #18
    My confirmation email came about 20 minutes after my order at 13 minutes after. All items are on the Apple site under orders.
     
  19. orangecrushv macrumors regular

    orangecrushv

    Joined:
    Jun 30, 2010
    Location:
    Dallas
    #19
    Same here! I'm starting to think I'm working too hard to give someone almost $1000
     
  20. apwtwenty macrumors 6502

    apwtwenty

    Joined:
    Mar 16, 2011
    #20
    same here. I wonder what would happen if you 'change phone?
    I'm not going to, jw

    I'll wait or give them a call later \:

    btw how come there's not a 32G available in Jet black ?
     
  21. Nikos macrumors 68000

    Nikos

    Joined:
    Nov 20, 2008
    Location:
    New York
    #21
    If anybody is able to get through, please inform us. From what I was just told over the phone with Apple support, AT&T is having some issues.

    The rep was unable to determine whether the phone held already has a predetermined ship date or not.
     
  22. apwtwenty macrumors 6502

    apwtwenty

    Joined:
    Mar 16, 2011
    #22
    oh man. I'm with Sprint

    I thought it was a Sprint or Apple issue, idk
     
  23. perspectivetech macrumors newbie

    Joined:
    Oct 30, 2014
    #23
    Same thing happening with me. Takes me to the eventual 'This page cannot be found'...
     
  24. edlex macrumors 68000

    edlex

    Joined:
    Apr 14, 2010
    Location:
    Miami
    #24
    I finally got the email at 6am EDT for the matte black 128 7+ but I'm sure it won't be shipped for launch by now so I think I'm just going to stick with the silver 128 7+ that I have reserved with AUP in store for 9am launch. Anyone who completed the order get a 9/16 ship date?
     
  25. elbeborandy macrumors member

    Joined:
    Sep 3, 2016
    #25
    I received my email too but I ordered my iPhone 7 Plus 128GB from AT&T Pink Gold and it will arrive on 16. If you preorder now you have the launch day too :)
     

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