Those "some folk" are 95% of the answering pool.
Its not a format change, there are now 100 roadblocks in place that prevent helping users.
Apple always acts this way, its not shocker to me, I know how Apple runs from the inside from those working there at some higher levels.
It is just a giant machine, not different than IBM is/ was, contrary to their image making magicians.
I dont care much either, now I have more free time to be productive elsewhere in real life, To he11 with their website.

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You dont understand anything on this matter. There is a running list of no less than 90 serious flaws and the list grows.
Its Apples site, if they want to intentionally destroy it and run off 95% of their workforce for the board helping users....
fine, their choice.