I think Apple's "software fix" was genius for several reasons:
- It shifts blame from them to AT&T. Instead of having more bars in more places, people will consistently see fewer bars. If you drop a call after falling from 5 bars to Searching, it's easiest to blame the phone. If you drop a call after going from 1 bar to Searching, it's easiest to blame the network.
- I'm not saying that the update fixed my reception problem, but it did change the way I perceive it, and that was their goal. I have a very strong science background, and I fully understand that this update didn't affect the way the hardware operates.
That being said, for the life of me I can't get a call to drop in the same location where it was happening before. I can get my phone to drop from 2 bars to 1 bar, but I can't get it to go to Searching, either during or outside of a call, with or without a case.
However, although I can't get it to drop a call, I can make it unable to receive a call. Meaning that even though I have 1 bar, if someone calls me while I'm deathgripping, their call goes to voicemail.
I still have more testing to do, but I think Apple is very smart from a "politics is perception" standpoint, and I think this update will cause less complaints to them and more complaints to AT&T.