Don't have applecare? This will convince you.

[Eddyisgreat]

That new MBP that was given to you now only has a 6 month warranty for the remainder of the original AppleCare you purchased. So, basically, AppleCare cannot be bought for that new unit? Yet if you take the refund of the remaining 6 months of AppleCare, you can buy AppleCare again for the new unit that was given to you?

No.

Wait.

Apple is known to handle the situation in a variety of ways depending on the manager; i've seen the following on these boards:
1. Apple gives you a new machine and renews Applecare for 3 years (crazy, I know).
2. Apple gives you a new machine, resets your Applecare, but doesn't refund the prorated amount of your previous agreement.
3. Apple gives you a new machine, resets your Applecare and gives you a prorated refund.
4. Apple gives you a new machine with the duration of your previous agreement.

I've gotten to experience '2', but there are some active threads going on right now that describe '3'. I've seen '1' very infrequently. I've seen '4' just a couple times as well, but more than '1'.

I have never seen an offer to choose between a prorated refund and/or adding it to the new 1 year machine warranty *but* i'm not saying it doesn't exist.

 

[dnkbro]

No.

You have 3 choices in this situation..

1: Add your 6 remaining months to the initial 1 year plan that comes with all computers.

2: Have your 6 months refunded to you and don't buy applecare, just have the 1 year plan that comes with all computers.

3: Have your 6 months refunded to you and use it to buy the extra 2 years, giving you 3 years of applecare on your new computer.

That sounds wrong and crazy. Say you get the 6 month refund and buy the extra 2 years on the new computer you receive making the new unit that you got now under warranty until August 28th, 2016. Say on August 28th, 2015 (2 years after you received the new computer), something happens again and you are in the same situation. Apple ends up giving you a new computer again for free and the cycle continues. Technically you would never have to buy a new computer ever again.

 

[dnkbro]

No.

Wait.

Apple is known to handle the situation in a variety of ways depending on the manager; i've seen the following on these boards:
1. Apple gives you a new machine and renews Applecare for 3 years (crazy, I know).
2. Apple gives you a new machine, resets your Applecare, but doesn't refund the prorated amount of your previous agreement.
3. Apple gives you a new machine, resets your Applecare and gives you a prorated refund.
4. Apple gives you a new machine with the duration of your previous agreement.

I've gotten to experience '2', but there are some active threads going on right now that describe '3'. I've seen '1' very infrequently. I've seen '4' just a couple times as well, but more than '1'.

I have never seen an offer to choose between a prorated refund and/or adding it to the new 1 year machine warranty *but* i'm not saying it doesn't exist.

Again, wouldn't this potentially create a cycle of free computers for many years at the price of only a warranty?

 

[GGJstudios]

Again, wouldn't this potentially create a cycle of free computers for many years at the price of only a warranty?

... which is exactly why that isn't Apple policy, as stated in their Warranty and AppleCare agreement. They may do such things on a case by case basis, but by no means is it policy. They'd go broke.

 

[Mabyboi]

I sort of agree with you but your examples are terribly flawed. Home insurance is required by the bank, and car insurance is required by the state. And if you are talking about accidental coverage that is not required, many, many people don't purchase these options to save money, and generally don't have problems.

Yes while that is true, its not necessarily stating that you have a faulty product, which is what he was saying. That apple has faulty products and that you need protection because they're going to fall apart, and that its a money grab all at the same time...

 

[shamash]

That sounds wrong and crazy. Say you get the 6 month refund and buy the extra 2 years on the new computer you receive making the new unit that you got now under warranty until August 28th, 2016. Say on August 28th, 2015 (2 years after you received the new computer), something happens again and you are in the same situation. Apple ends up giving you a new computer again for free and the cycle continues. Technically you would never have to buy a new computer ever again.

It leaves it open for possibility, but Apple builds sturdy computers. They don't just throw free ones out all the time. I have had 3 apple laptops, 2 iMacs, plus my brother has had 2 apple laptops, my sister has had 3 apple laptops, and my parents have an iMac. We have 6 iPhones in my family. This is the first time this has been offered to anyone in my family while dealing with Applecare, over 17 apple products, 11 of which were computers.

 

[Eddyisgreat]

Again, wouldn't this potentially create a cycle of free computers for many years at the price of only a warranty?

You are assuming that Apple will replace replacements indefinitely. This is not the case. Apple knows which machines are CRU (Customer Replacement Unit) and which are retail purchased machines. If the user is dissatisfied with with their first or any subsequent replacements for whatever reason then, eventually, i'm more than certain a refund will have to be offered and thus no more replacements.

 

[HBOC]

What I'm asking is this:

Say you buy a 2011 MBP right now (February 28th, 2011). You purchase AppleCare to extend it to 3 years. Say on August 28th, 2013 (2.5 years later), your MBP takes a turn for the worst and Apple ends up replacing your unit with a brand new MBP. That new MBP that was given to you now only has a 6 month warranty for the remainder of the original AppleCare you purchased. So, basically, AppleCare cannot be bought for that new unit? Yet if you take the refund of the remaining 6 months of AppleCare, you can buy AppleCare again for the new unit that was given to you?

you must not have read my post a few before yours on page 2? I JUST got off the phone with AppleCare today to get a refund on my AppleCare that was on my early 2008' MBP that Apple replaced last Thursday with a brand new one.

I had two options. Transfer the remaining AC I had on my old computer to my new one OR have them refund a PRORATED amount on the remaining time I had on my AC (8 months). I chose to do that, and then re-purchase a whole new 2 year agreement. I have until Feb 24, 2012 to do this on my new computer.

 

[shamash]

you must not have read my post a few before yours on page 2? I JUST got off the phone with AppleCare today to get a refund on my AppleCare that was on my early 2008' MBP that Apple replaced last Thursday with a brand new one.

I had two options. Transfer the remaining AC I had on my old computer to my new one OR have them refund a PRORATED amount on the remaining time I had on my AC (8 months). I chose to do that, and then re-purchase a whole new 2 year agreement. I have until Feb 24, 2012 to do this on my new computer.

How long did it take to get your new system? They told me it would be 3-5 business days from when I send them my current one, and 10 days-3 weeks for the check for the remaining AC. I'm just wondering, because its hard to go without that machine for too long. I bought a Macbook Air to replace it and was happy at first, but then got extremely unhappy with it.. Once I get my new Pro from Apple I am selling the Air.

 

[paintballswimgu]

I had two options. Transfer the remaining AC I had on my old computer to my new one OR have them refund a PRORATED amount on the remaining time I had on my AC (8 months). I chose to do that, and then re-purchase a whole new 2 year agreement. I have until Feb 24, 2012 to do this on my new computer.

Thats what I had happen to me with both of my macs that I have had replaced. Apple offered to either cut a check for the remaining amount, or to add the remaining amount to the new computers 1 yr warranty.

I had them cut a check for my remaining applecare, and purchased 2 year extensions on both machines. I think i got $12 for the warranty remaining on my 07 macbook pro. lol.

 

[paintballswimgu]

How long did it take to get your new system? They told me it would be 3-5 business days from when I send them my current one, and 10 days-3 weeks for the check for the remaining AC. I'm just wondering, because its hard to go without that machine for too long. I bought a Macbook Air to replace it and was happy at first, but then got extremely unhappy with it.. Once I get my new Pro from Apple I am selling the Air.

It depends, they let you either send the old machine in first then they send you a new mac. Or you can place the new mac on a credit card, which they then refund you. Once you fax in the required paperwork, it takes as little as one day to get your mac. Both of mine were CTO though so it took about 5 days, total

 

[paintballswimgu]

You are assuming that Apple will replace replacements indefinitely. This is not the case. Apple knows which machines are CRU (Customer Replacement Unit) and which are retail purchased machines. If the user is dissatisfied with with their first or any subsequent replacements for whatever reason then, eventually, i'm more than certain a refund will have to be offered and thus no more replacements.

I think I read somewhere, on here about someone who was told by apple that 3 replacements was the limit and that after that you were out of luck. I think this person went from ibook to powerbook to macbook pro, or something like that, not exactly sure.


I will say, having my fiancée's macbook replaced with the 2011 15 in macbook pro is pretty schweet though.

 

[shamash]

It depends, they let you either send the old machine in first then they send you a new mac. Or you can place the new mac on a credit card, which they then refund you. Once you fax in the required paperwork, it takes as little as one day to get your mac. Both of mine were CTO though so it took about 5 days, total

I'm sending the old machine in first. They said once they see that Fedex has received the package, it will be processed to be sent out and received in 3-5 business days.

Since yours were CTO does that mean they let you upgrade your replacement by paying for upgrades?

 

[HBOC]

How long did it take to get your new system? They told me it would be 3-5 business days from when I send them my current one, and 10 days-3 weeks for the check for the remaining AC. I'm just wondering, because its hard to go without that machine for too long. I bought a Macbook Air to replace it and was happy at first, but then got extremely unhappy with it.. Once I get my new Pro from Apple I am selling the Air.

i took my MBP onto Apple and they replaced it in store, so I didn't have a wait time. For the check, they said 3-4 weeks or something.

 

[173080]

In 2008 I had a two month old Macbook Air without AppleCare replaced with a 15" Macbook Pro.

Apple sent me the replacement MBP and I had to send the MBA within one month or so.

I was able to purchase AppleCare for the new MBP and it expires 3 years after the date I got it, not when I initially bought the Macbook Air.

So far I've used AppleCare on this MBP for: Top case replacement (2x), Battery (3x), power adapter (2x), display (1x), logic board (1x), optical drive (1x).

 

[iLog.Genius]

Let me clear this up by saying that everyone who has provided their input on the whole AppleCare/replacement Mac is correct. What GGJstudios points out in the AppleCare TOA is in fact true but Apple never, if ever, backs that claim. It is not up to the person who's providing you with the new Mac if you're allowed to get AppleCare or not, they have no input neither does the iLog system. Once you get a replacement Mac, it's new and by either inputting your serial number on Apple's service page or giving it to an AppleCare rep, both will result in displaying full eligibility for AppleCare (within a year).

Sure it seems stupid because it could be an endless cycle of new Mac, new AppleCare but you guys are assuming that Apple gives out replacement Mac's which is not the case. For every replacement that Apple provides out of goodwill, I'm sure there are an amount equal or more people getting rejected leaving them with a failed Mac.

I'm clarifying this through knowledge and experience. This thing does happen and every person who has got their Mac replaced is eligible to get a new AppleCare agreement while getting their previous AppleCare agreement back on a prorated refund.

 

[FYDave]

No, it's about replacement products or parts.

You do not get a new warranty when you get a replacement notebook.

That's odd. On my replacement unit not only did I get a fresh 1 year warranty on it but Apple also even gave me a new 3 year warranty on it.

 

[tislight]

In 2008 I had a two month old Macbook Air without AppleCare replaced with a 15" Macbook Pro.

Apple sent me the replacement MBP and I had to send the MBA within one month or so.

I was able to purchase AppleCare for the new MBP and it expires 3 years after the date I got it, not when I initially bought the Macbook Air.

So far I've used AppleCare on this MBP for: Top case replacement (2x), Battery (3x), power adapter (2x), display (1x), logic board (1x), optical drive (1x).

My question is why in the hell did all that stuff go wrong with your Macbook pro? I mean...gosh! How did you get the top case replaced twice?


I was told that if you have scratches on your macbook and you send it in for repair to have something internally repaired they automatically outfit you with a new case so the macbook leaves them "up to spec". Not sure how true this is???

 

[skier777]

I dont have it yet, can it be added to damaged laptop.

While we are on the topic of apple care.

Here is my issue: I dropped my 2010 MBP and dented up the corner, making the curve into a nickel sized flat surface and disrupting the bottom panel. It still works perfectly however.

I still have about 3 months on the original warrantee. I was waiting to buy apple care until the one year nearly ran out to save me some money.

Of course now that my laptop has sustained physical damage, how does that affect the warrantee and how would it affect apple care if i were to buy it. Should I take the laptop to an apple store and have them look at it so that I can prove that the fall didn't cause problems that i may have up the road. Do you think i could negotiate some kind of deal such that if i bought apple care they would cover certain things like the screen and motherboard but not the HDD?

Just wondering to whom i should talk to etc.
This made me really happy i didn't pay for the extended coverage right away. I feel more comfortable that I haven't already paid to enter into a contract that they could just void because of the dent.

 

[HBOC]

I dropped my MBP onto the pavement (fell out of my LowePro FastPack 350 as it wasn't zipped up) and dented up the rear clamshell for the screen and the corner of the upper/lower case.

I went on eBay (as ifixit.com was sold out of the part I needed) and bought the rear case for like $50 shipped. I took the MBP in for some existing problems and they asked about the corner, and I told them that my 1 series Canon came into contact with it (the camera weighs almost 4lbs with a battery).

Irony of this is that Apple replaced the whole screen/clamshell, so I got another new one, then got a whole new computer.

I would look at ifixit.com or on eBay for the part. Do you have any pictures?

 

[macduke]

I will buy AppleCare around this time next year if I don't end up selling this machine for a newer model. I'm primarily concerned about the battery. My first battery died within a little over a year, my second battery is still going two years after that, but at quite a diminished level. Probably 40-50% original capacity. I can hardly believe that these newer batteries will be much better, but we will see around this time next year!

I think I might get that app, can't remember if I saw it online or in the Mac App Store, that automatically drains your battery once a week or something like that. I often have my MBP plugged in all the time on an external monitor, and I've heard that can be bad on the battery. I was able to extend the newer batteries life by putting the old one in that held a 10 minute charge when I had it plugged in for long periods of time. But eventually that one completely gave out and I had to start using the new one all the time. This has me concerned in the newer models how you can't remove the battery at all. I know they are supposed to have superior lifespans compared to older models, but yeah, still worried!

 

[iStudentUK]

Or you could just live in the UK where there are kick-ass laws that mean AppleCare isn't really necessary if you know what you are doing!

I think I have bought on extended warranty on a TV (it was £30 for 5 years). Other than that they are usually superfluous.

 

[Invisible Elf]

This would be covered under consumer protection laws in Norway and probably most of Scandinavia. No need for us to get applecare

 

[Kalach]

and howmuch did you get posting it here?

Made me lol a bit

 

[alent1234]

just use an Amex card and you'll get a 2 year warranty