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Maybe author isn't an iOS user because that message appears if you don't use your iphone for 5 hours — Touch ID (and Face ID) tokens are zeroed after five hours in non-use state and you have to enter passcode to reenable the security feature. I bet that was the case on stage.

Not sure about this. My iPhone 7 Plus works straight without seeking Passcode using Touch ID, in the morning after being unused for the entire night (more than 5 hours).
 
You have to wipe you face first, duhh.

m6OmJu0.png
Note, it says, "Your passcode is require to, uh, utilize... FaceID." It suggests that the phone had been rebooted, and they forgot to enter the passcode.
 
Well if one phone supposedly "failed" then why did the backup phone not have a single hiccup? It worked flawlessly.

This. Normally I'm pretty cool with MacRumors, but this was an extraordinarily long write-up about a non-issue. It didn't work once and was flawless for the rest of the keynote and later demonstrations. What is there to talk about?

People don't gripe this much when their TouchID experiences the same issue. Either I didn't dry my hand enough or put too much lotion on my hand and now it complains to me once so I know my finger isn't detecting as well.

People are complaining about a feature worrying them when they have not even experienced it yet.
 
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It was a veiled trick to fool people into thinking his error was accidental. It wasn't. It was because they're trying to show people,who think it's worth shelling out a thousand quid for a solution for a non existent problem to think again. Do they really want a bit more screen space and a funny face simulator for that kind of money?

I think it was actually pretty kind of the guy to do that and put people before profits for once. Thanks, man!

You put things into perspective. An overpriced "new" phone with USPs consisting of a five day gimmick (Animoji). A Samsung Note-a-like screen size and a no-quicker-than-fingerprint solution novelty might not be one of life's priorities after all.

However. For those with a shockingly large amount of disposable income that think such fripperies will enhance their lives proportionally - let's get you down that phone shop in a couple of months. For the rest of us mortals, it's business as usual. Especially now we've sat down and taken a few breaths. Post-keynote euphoric enthusiasm needs that once the hyperventilation has settled. "A grand. For THAT? What was I thinking?" Easily done.

So. Once again. Apple. Thanks for considering the people.


There is no thinking required for the Apple Fanboys like me. I simply trust that the next version is great and buy it regardless of price. This works very well. I do not need to waste time speculating about imaginary Apple problems. This is the largest company in the world with a winning attitude and winning plan.

If they have software bugs on a demo, it does not mean the sky is falling. For those who look for values and saving $300 on a smartphone - I think they should simply pay more attention to their own time wasted on comparisons. Apple is making the best - that's all there is to it. Do not waste your time comparing or counting your pennies saved.
 
I have owned a Lumia 950XL (and still have) for like 1.5 years. I understand it has iris unlock, not ~FaceID~ but it's highly aggravating. It will drive people absolutely nuts having to stare at the phone to use it. Sure, it looks fast. Sure, it looks high-tec. It isn't a replacement for a fingerprint though. Not even close.

The X is a mistake. Time will tell.
 
I can't beileve they actually put faceId to work live in the keynote, in such an important event in order to minimize these potential failures they should've tricked it by having a phone that is already unlocked so the demonstrator only has to swipe the screen to get to the homescreen, making it seem like it works as expected.
 
Techradar.com on FaceID:

The demo we were shown was a little worrying, though. In the demo on stage the first phone failed, and when it was shown to us the person linked to the phone kept having to to turn the display off and on again to activate the system.

When held at the right distance, it worked well and quickly, but we saw plenty of missed unlocks in our time with the phone. Apparently it'll learn your face as time goes on, but this is something we really need to test out to make sure it's easy to get into your phone.
 
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Ps. If it really barely works will this be a bigger fail than apple maps?
 
I have owned a Lumia 950XL (and still have) for like 1.5 years. I understand it has iris unlock, not ~FaceID~ but it's highly aggravating. It will drive people absolutely nuts having to stare at the phone to use it. Sure, it looks fast. Sure, it looks high-tec. It isn't a replacement for a fingerprint though. Not even close.

The X is a mistake. Time will tell.


The real thing that makes the X great for me is that it has a smaller form factor than the 8+

My wife doesn't want a bigger phone than the iPhone 8 (she has a 7 right now). But now she will get the iPhone X because it is not much bigger than the 8 - amazing, and I did not even realize that until I looked at the dimensions and comparison photos.
 
Well if one phone supposedly "failed" then why did the backup phone not have a single hiccup? It worked flawlessly.

Perhaps the backup phone as it's name suggests, was a specially modified version to not use FaceId as a "backup" in case the real one didn't work?
 
This is a completely unimportant issue. I'd accept Face ID failing to recognize me 50% of the time in version 1.0. It will only get better, and quickly. I would NOT be fine, however, if it generated a false positive recognition even .1% of the time-- that would be a showstopper.
 
https://developer.apple.com/documen...licy/1622327-deviceownerauthenticationwithbio

"If Touch ID or Face ID is not available or not enrolled, policy evaluation fails. Touch ID authentication is disabled after 5 unsuccessful attempts, requiring the user to enter the device passcode in order to be reenabled. Face ID is disabled after 2 unsuccessful attempts, requiring the user to enter the device passcode in order to be reenabled."

I've updated the OP with the above info.
 
This is a completely unimportant issue. I'd accept Face ID failing to recognize me 50% of the time in version 1.0. It will only get better, and quickly. I would NOT be fine, however, if it generated a false positive recognition even .1% of the time-- that would be a showstopper.


You are incredibly easily pleased then. There are absolutely no excuses if it isn't rock solid on launch day.
 
What gives you a technical inclination that Face ID “tried”?

You said:

Nothing about the iPhone X demo suggests Face ID registered anything...because it needed to be enabled first with passcode

Why would it put up a passcode prompt unless it tried? Something had to trigger that prompt.

Are you saying that if someone doesn't enable FaceId, then it will be constantly putting up a passcode prompt whenever it sees someone pass by? That makes no sense and would be constantly going off.

The prompt is the normal one if someone tries biometrics and it fails.

Still seems to be a lot of questions about the details.
 
Either way they have a month and a half to fine-tune the software.

Exactly my thoughts. It's much FUD about nothing is my opinion. As much as we all liked Touch ID, I don't think everyone should be afraid of what Apple is telling us can be 20X less likely to false unlock. People were afraid of just about every computer innovation - from floppy disks, to the removal of floppy drives, to USB, to phones without keyboards. It's silly really. We should learn that we might not know until we try it.
 
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Everyone in our family, who lives in Wisconsin, is thrilled with FaceID. We'll no longer have to take our gloves off in winter to unlock our phones. This is important enough to my wife that she scratched off her new car buying list any cars that did not have keyless entry and start. Apple moved in the right direction here.
What about scarfs, ski masks or sunglasses?
 
Exactly my thoughts. It's much FUD about nothing is my opinion. As much as we all liked Touch ID, I don't think everyone should be afraid of what Apple is telling us can be 20X less likely to false unlock. People were afraid of just about every computer innovation - from floppy disks, to the removal of floppy drives, to USB, to phones without keyboards. It's silly really. We should learn that we might not know until we try it.

This exactly. Has anyone bothered to watch the hands on demos of the X? The face ID appears to work seamlessly, and thats right after it has been set up by the user. Once it has time to learn your face it will work even better.

Holy cow! Hold on everybody. So you're telling me I actually need to look at the phone in order to use it? I wouldn't have thought!

LOL
 
https://developer.apple.com/documen...licy/1622327-deviceownerauthenticationwithbio

"If Touch ID or Face ID is not available or not enrolled, policy evaluation fails. Touch ID authentication is disabled after 5 unsuccessful attempts, requiring the user to enter the device passcode in order to be reenabled. Face ID is disabled after 2 unsuccessful attempts, requiring the user to enter the device passcode in order to be reenabled."

I'm trying to imagine this.

TouchId attempt counts are easy. A person keeps putting their finger on the sensor.

FaceId on the other hand, supposedly is constantly being triggered by faces nearby, right? (I missed some of the presentation yesterday.) Seems incredibly easy to fail back to a passcode if so.

What am I missing guys? Is it simply assumed that just a nearby face is always an attempt to unlock? If so, that would mean leaving your phone face up on a desk is almost always going to end up with it being passcode locked if anyone looks at it. (Solution - keep your phone face down ?)
 
I'm pretty surprised they don't rehearse for failures like this. Craig made the whole situation worse with the "ho ho ho" and touching his face in a nervous/agitated manner.

It could have been easily swept under the rug by simply saying something like "oops, I have the wrong phone" or something along those lines. Or maybe even better, nothing at all.
 
This is a completely unimportant issue. I'd accept Face ID failing to recognize me 50% of the time in version 1.0. It will only get better, and quickly. I would NOT be fine, however, if it generated a false positive recognition even .1% of the time-- that would be a showstopper.
You should buy a android device if you are that easily pleased. I buy apple because I want stuff to work, and work well.
That's why I am waiting for the reviews.
I can accept Face ID being slower then Touch ID by a little bit. I CANNOT accept it failing over lets say 25% of the times.
 
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