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You forgot one tiny little point. All voice dictation is uploaded and stored on Nuance's servers. Since it sounds like pmjoe is worried about attorney-client (or doctor-patient) priviledge, uploading a dictated client letter to the server for example would be a breach of this priviledge as the information has now left the attorney's control.
The chance of anybody, who might actually care about what "pmjoe" has dictated, gaining access to said dictations is about the same as "pmjoe" getting struck by lightning twice in the same day...but OK. If that's the case, "pmjoe" might not want to use this software for work related stuff.
 
Dear Nuance,

You can have my personal data, and the personal information of all of my contacts. I don't care! This Dragon Dictation app is so amazing it's worth every iota of privacy I am relinquishing and more. :p

Truly an excellent product. I dictated texts to all of my friends with iPhones telling them it was imperative that they also download the app right away. Who knows how many lives this app will save now that I can watch the road again while I drive? ;)
 
It's actually a great app!

Downloaded it yesterday. I've used it for several emails and longer text messages. Not a single glitch. Perfect voice recognition so far. I'm sure this will save me lots of time.
 
Unbelieveable

I must say I'm really amazed at all the kneejerk reactions to the EULA in this app. Does anybody here have any idea whatsoever is required in doing speech recognition like this?

First of all, your iPhone is nowhere near powerful enough to do this sort of processing on its own. It's obvious, especially if you've actually used this app, that it records what you say and uploads it to a Nuance server somewhere that actually has the power to do the processing.

Second, speech recognition technology isn't an exact science. Speech systems, especially as they're improved, need to be trained. It's commonplace for speech companies to retain utterances (what you've spoken) in order to train new recognition software. Ask any engineer whose ever worked with advanced speech recognition systems and they'll tell you this.

Third, the accuracy of speech recognition systems is vastly improved when it has a dictionary to work against. In your daily use of such a system you're likely to say the names of contacts on a regular basis. In order to achieve a high level of accuracy, especially if the software is going to support things like voice dialing and other contact-related commands, it's perfectly legitimate for it to look at the names in your contact list. Their software will simply take those names and generate phonemes out of them for purposes of improving the recognition when you say those names. There's nothing nefarious about it.

On top of that, the part of the EULA that mentions their providing data to third parties is also pretty standard business. They likely have relationships with consultants and other companies who help do data processing, training of new recognizers, etc. for them. And do you really think they're the only one? When you call your credit card company for assistance do you really think you're talking to somebody employed by Visa? Chances are you're talking to a third-party call center that has full access to your Visa account data.

If you're so paranoid about an app like this having access to your contact list then you seriously need to consider giving up your mobile phones, internet access, credit cards, home phone, magazine subscriptions, etc. altogether. Every single one of those things can allow somebody to figure out information about you that you may not want them to know. Heck, if you still have a newspaper delivered to your house then whoever delivers it likely knows exactly when you're on vacation. Ever think about that?
 
I must say I'm really amazed at all the kneejerk reactions to the EULA in this app. Does anybody here have any idea whatsoever is required in doing speech recognition like this?

First of all, your iPhone is nowhere near powerful enough to do this sort of processing on its own. It's obvious, especially if you've actually used this app, that it records what you say and uploads it to a Nuance server somewhere that actually has the power to do the processing.

Second, speech recognition technology isn't an exact science. Speech systems, especially as they're improved, need to be trained. It's commonplace for speech companies to retain utterances (what you've spoken) in order to train new recognition software. Ask any engineer whose ever worked with advanced speech recognition systems and they'll tell you this.

Third, the accuracy of speech recognition systems is vastly improved when it has a dictionary to work against. In your daily use of such a system you're likely to say the names of contacts on a regular basis. In order to achieve a high level of accuracy, especially if the software is going to support things like voice dialing and other contact-related commands, it's perfectly legitimate for it to look at the names in your contact list. Their software will simply take those names and generate phonemes out of them for purposes of improving the recognition when you say those names. There's nothing nefarious about it.

On top of that, the part of the EULA that mentions their providing data to third parties is also pretty standard business. They likely have relationships with consultants and other companies who help do data processing, training of new recognizers, etc. for them. And do you really think they're the only one? When you call your credit card company for assistance do you really think you're talking to somebody employed by Visa? Chances are you're talking to a third-party call center that has full access to your Visa account data.

If you're so paranoid about an app like this having access to your contact list then you seriously need to consider giving up your mobile phones, internet access, credit cards, home phone, magazine subscriptions, etc. altogether. Every single one of those things can allow somebody to figure out information about you that you may not want them to know. Heck, if you still have a newspaper delivered to your house then whoever delivers it likely knows exactly when you're on vacation. Ever think about that?
Someone finally gets it!
 
I wish they'd unlock it for the iPod Touch... I'd love to use this via wifi! I downloaded it to iTunes (while it's still FREE!!1!), but it wouldn't install... not that I was particularly surprised.
 
The only e-mail of mine that is received by Google, Yahoo, Microsoft, etc. is spam. They are my junk mail accounts. The rest of my personal/work e-mail goes to privately hosted servers. My e-mail is not directly searchable anywhere online. I do not send work-related e-mails to any accounts that are not privately hosted....

So, do tell, are all of your emails encrypted before you send them out? If not, then they are being stored in an accessible format on servers in various locations, other than the private servers that you're so proud of. Have you ever looked at the full header of an email? I've seen as many as ten or fifteen intermediate servers listed that an email has gone through to get to me. Do you know who controls those servers? Do you know how often the cache is cleared on them? While they may not be directly searchable online, neither is Google. You cannot, for example, go online and search my Gmail account, not without my username and password.

As a side note, how would you handle a client that gave you a Gmail address as their email address? Would you tell them that you couldn't do business with them unless they changed to a privately hosted email server? Honestly, I'm curious. And what would you do if you found out that a client used Gmail to access another, privately hosted, email account that you had been sending work-related emails to? Again, I'm really curious.

I do understand the question of privacy and such. However, I also understand that with the structure of our technological world today, there are huge impediments to keeping everything 100% private. I'm not saying that there aren't ways of doing it, or that it isn't worth doing, just that it isn't simple.

For a while, I tried to use a public key/private key email encryption on all of my emails. While the digital signature wouldn't encrypt them, it would at least make modification of the emails much more difficult (not that I ever had any real concerns about that). However, I ran into the problem that many, many people didn't even have their email clients set up correctly to receive a digitally signed email, let alone to send one back (which is required to get full encryption going). I had emails coming back to me complaining that they had received an empty email from me that only had a MIME attachment that they couldn't figure out how to read. In short, I gave up.
 
The app is great. It works correctly around 95% of the time, if not more. It's not a bad thing that it forces us to enunciate properly. Overall, I am impressed.

What did you expect from a company that owns 85% of the text entry systems on just about EVERY cellphone/smartphone on the market & has over this past year (and previously 53% over the past well 15yrs)!

I would NOT be surprised if Nuance or former Zi Corporation is the genius behind BlackBerry's AutoText but its something that even RIM does not market or has a license for stating they own it. I'm perplexed that other corporations do NOT license this - can you imagine if you can edit your entire iPhone txt entry database? !!!! This is HUGE people HUGE!

Apple already has the expertise for something like this so lets hope a nice collaboration will occur and Apple brings in the real fruit.

Is this NOT odd that Apple didn't concise voice dictation themselves, considering they're huge in accessibility options on the Mac.?!
 
Just tried it and it works very well. Here is the result of my test and in got it right the first time. I assumed that it wasn't going to work so my comment is actually ironic!

"I just dictated this and copied and pasted verbatim as you can see it's not perfect but it works very well"

Is this the future of these hand held computers? I think so!
 
I had Dragon on my PC a few years back. Yech!
I won't be in any hurry to sign on for it again. Though I do get constant invites from Nuance.
Mm. Because technology doesn't improve AT ALL over the course of a few years. Smart man. :rolleyes: :p

Any-hoo. I'm somewhat floored by the fact that the desktop version seemed to need to go through a complex "learning" process, only to get very spotty results. Conversely, this iPhone version seems near flawless when I speak clearly... with no training... and the processing time seems more about the time it takes to upload the data and not time to actually discern the actual text from the wave file. Moreover, the addition of being able to click on individual words and choose "close" alternatives in the transcription is stunning. Possible the desktop version I used recently was out of date... but, really, this is highly impressive. It's right on par with Google's mobile app for reading and quickly deciphering the waveform.
Dear Nuance,
You can have my personal data, and the personal information of all of my contacts. I don't care! This Dragon Dictation app is so amazing it's worth every iota of privacy I am relinquishing and more. :p
Meh. People need to make much less of that. You're not "trading" privacy for a cool app. You're simply getting an amazing product for FREE, because the company has put itself in the position to be able to do such a great thing. I'm truly hoping they do not end up feeling it was a bad decision.
Truly an excellent product. I dictated texts to all of my friends with iPhones telling them it was imperative that they also download the app right away.
As did I. Actually, I used the "Email a Friend" feature in the App Store, but I copied and pasted my commentary from Dragon Dictate. :D

Who knows how many lives this app will save now that I can watch the road again while I drive? ;)
Hands off your phone while you're driving!

~ CB
 
Uploading contacts is absolutely unacceptable to me.

I simply do not trust any app that accesses and uploads my personal data for no reason that is useful to me. There is also no option for removing data from their servers. Things can go wrong as has happened in the past.

I know Gmail does something similar which is why I dump all my rubbish (i.e. non personal) emails on it.
 
Uploading contacts is absolutely unacceptable to me.
The names of your contacts. If the application notifies you that this is how it works, and you think the "names" of people in your contacts should remain ONLY on your phone, you should definitely not use it. You should not use anything that does things you don't want it to do. I don't think it should be scandalized though.

I simply do not trust any app that accesses and uploads my personal data for no reason that is useful to me.
It's how the software does its primary function though. If you don't want it to be smart in how it identifies names you're familiar with (in your contact list), that's your business. It's not a matter of the program sneaking behind your back, it sounds like its more a matter of you not understanding how the application functions. You're thinking of it more like a "magic box" that makes things happen through sheer "smarts", and not something that needs assistance and "hints" to improve accuracy.

There is also no option for removing data from their servers. Things can go wrong as has happened in the past.
This can be said of a bunch of things. Google has, in fact, been required to provide disclosures of how long it hangs onto data provided to it.

I know Gmail does something similar which is why I dump all my rubbish (i.e. non personal) emails on it.
Honestly, that's not good enough. Google is tracking your usage patterns, viewing the content of your emails and serving you ads, recording your browsing characteristics, and more. You are probably not paranoid about Google because you're simply not aware of everything they are doing with your data, and you're deriving too much benefit to rethink using them.

Did you realize that AT&T keeps extensive and detailed records of your iPhone Internet usage? They used to even send you these records, but people use the Internet so much on these devices, it became far too much information to send on a monthly basis on paper. AT&T also knows where you're standing. Do you know how long they hold onto this data? Do you know they "sell" services to the Government allowing them to snoop all of your communications?

I'm thinking you should take a step back, and stop downloading apps... especially FREE ones (the ones that are financed through ad companies like Ad Mob who make your usage patterns viewable to everyone in aggregate).

When a company provides a FREE application and shows you their privacy policy and EULA before you start using it... and you AGREE... there's really nothing else to say. You just have to accept that some people cherish certain forms of privacy less than you do, and that privacy you might otherwise cherish is being violated on a daily basis outside of your knowledge.

~ CB
 
The names of your contacts. If the application notifies you that this is how it works, and you think the "names" of people in your contacts should remain ONLY on your phone, you should definitely not use it. You should not use anything that does things you don't want it to do. I don't think it should be scandalized though.
One of the biggest problems I have with it, is that it is taking a whole contact list of people who may not want their names in a database.

All of the defenders on here act like it is no big deal, but I see no legitimate reason for them doing it. If their software can transcribe someone speaking the word "transcribe" why does it need the names of people from a private contact list on the phone? It should already know or at the very least once it downloads the audio file be able to transcribe based on that. I used to work customer service, and other than unusual last names how hard is it really going to be for this thing to translate "John Doe " into text? And last names are iffy because of pronunciation. That's me throwing your side a bone there, because I personally think its totally unnecessary.


It's how the software does its primary function though. If you don't want it to be smart in how it identifies names you're familiar with (in your contact list), that's your business. It's not a matter of the program sneaking behind your back, it sounds like its more a matter of you not understanding how the application functions. You're thinking of it more like a "magic box" that makes things happen through sheer "smarts", and not something that needs assistance and "hints" to improve accuracy.
Again maybe they need to download a dictionary into their system, if it needs that much help. My problem is that like you said many people think its a magic box, and will not bother reading the EULA, thus rendering it useless, look at how many people have been tagged with tool bar add ons for downloading to their PC's hidden during he Download, and not read about in the agreement because they skipped it.

This can be said of a bunch of things. Google has, in fact, been required to provide disclosures of how long it hangs onto data provided to it.
That's kind of the point their promises are worthless, and their is plenty of track records to prove it. I am not saying they are like google and profiteering, but that the security they apply to data, and the security a bank provides to its vaults are 2 entirely separate things.

Honestly, that's not good enough. Google is tracking your usage patterns, viewing the content of your emails and serving you ads, recording your browsing characteristics, and more. You are probably not paranoid about Google because you're simply not aware of everything they are doing with your data, and you're deriving too much benefit to rethink using them.

Did you realize that AT&T keeps extensive and detailed records of your iPhone Internet usage? They used to even send you these records, but people use the Internet so much on these devices, it became far too much information to send on a monthly basis on paper. AT&T also knows where you're standing. Do you know how long they hold onto this data? Do you know they "sell" services to the Government allowing them to snoop all of your communications?

I quite honestly just don't get why so few seem to care about this sort of thing.

I'm thinking you should take a step back, and stop downloading apps... especially FREE ones (the ones that are financed through ad companies like Ad Mob who make your usage patterns viewable to everyone in aggregate).

When a company provides a FREE application and shows you their privacy policy and EULA before you start using it... and you AGREE... there's really nothing else to say. You just have to accept that some people cherish certain forms of privacy less than you do, and that privacy you might otherwise cherish is being violated on a daily basis outside of your knowledge.

oh I agree, other than the problem is that this ap is not collecting the down-loaders personal info, but rather the personal info of every person in their contact list.

kind of sneaky if one were so inclined to use said info, I don't recall seeing a disclosure stating they will never sell, nor profit from their collection of it.

I might be a little less skeptical if ANY of these companies provided disclaimers that offered any sort of real, legal, or financial ramifications should said company break their own EULA, but I don't recall that, nor do I expect it.

Excellent post by the way.
 
I was having a text conversation involving a few bands with weird names that Dragon wasn't getting, so I added each band name as a new contact and the Dragon app immediately started converting them smoothly to text.

So it seems to me that the stipulation about adding your contacts to their servers serves exactly the same purpose they claim it does.

And really, when you text your data to someone else, the phone company has a clear record of who you texted and what you sent. When you send your data over the Internet, same deal. Anyone who knows where and how to look can find everything they want to know about the message's sender and receiver. Trails of footprints, everywhere. There really is no such thing as privacy anymore.
 
Vindicated!

App has been updated:

- Uploading contacts is now optional
- Can delete previously uploaded data
- EULA has been markedly softened, including warm & fuzzy reassurance that Nuance is capable & reliable with personal data

Power to the people!
 
App has been updated:

- Uploading contacts is now optional
- Can delete previously uploaded data
- EULA has been markedly softened, including warm & fuzzy reassurance that Nuance is capable & reliable with personal data

Power to the people!
This is good news!

Glad to see they changed their policy.

Hopefully, they will add being able to delete all content on the servers pertaining to a particular user.
 
I quite honestly just don't get why so few seem to care about this sort of thing.
I think most of the people saying they don't care, probably wouldn't be using many of the services out there if they did. For instance, how popular are pop-up blockers, really? Why would anyone worried about privacy purchase a cloud-based platform like WebOS, Sidekick, or Android? Google just rolled out Google Public DNS. How much are they "listening" to? How long does all of the info sit around on their servers? Nuance's Dragon Dictation is really small potatoes at the end of the day, unless you regularly use it to transcribe ultra-private messages or have a habit of keeping names in your contact database that could cause trouble for you. What would alarm ME... is if Dragon said that it was not ONLY using the names from my contacts to produce accurate transcriptions... but that they took names AND numbers to perform reverse look-ups match all of my friends to geographic regions... then cross-matched my contact mappings with others, to form some larger location-aware marketing model they never asked permission to do. --But they're not doing that.

Hopefully its all a moot point though, now that they've made the feature optional. I was thinking that would be the easiest solution. Nice, big FAT "agree" and "disagree" buttons. I'd say they've proven themselves to be a very responsive, responsible and well-intentioned company. I also think they should start charging the moment this hulabaloo flattens out and make some moola on this.

~ CB
 
I think most of the people saying they don't care, probably wouldn't be using many of the services out there if they did. For instance, how popular are pop-up blockers, really? Why would anyone worried about privacy purchase a cloud-based platform like WebOS, Sidekick, or Android? Google just rolled out Google Public DNS. How much are they "listening" to? How long does all of the info sit around on their servers? Nuance's Dragon Dictation is really small potatoes at the end of the day, unless you regularly use it to transcribe ultra-private messages or have a habit of keeping names in your contact database that could cause trouble for you. What would alarm ME... is if Dragon said that it was not ONLY using the names from my contacts to produce accurate transcriptions... but that they took names AND numbers to perform reverse look-ups match all of my friends to geographic regions... then cross-matched my contact mappings with others, to form some larger location-aware marketing model they never asked permission to do. --But they're not doing that.

Hopefully its all a moot point though, now that they've made the feature optional. I was thinking that would be the easiest solution. Nice, big FAT "agree" and "disagree" buttons. I'd say they've proven themselves to be a very responsive, responsible and well-intentioned company. I also think they should start charging the moment this hulabaloo flattens out and make some moola on this.

~ CB

Well put, I agree completely. Incredible that they're still giving it away free; it's a wonderful app, far and away my favorite and the most frequently used.
 
Tested it a few times: 10%

What a terrible nonsense! It does transcribe the following text* as:


"I need to poke approaches to Costco was planning to file an appeal of the judgments against the other expert time is it appears that the company will be touching down economy until the appeal was kind of stuck minimum."


Hereunder the original/intended text:

"The earlier report had noted the Psystar was planning to file an appeal of the judgment against it, although at the time it appeared that the company would be shutting down entirely until the appeal was heard at a minimum."


It may recognise and accurately transcribe Jerry Springer's guests' accents' (and corresponding gesticulation and so forth), but proper English isn't what this program is going to successfully transcribe! I'd give it 10 percent accuracy. Europeans, be glad neither yours nor Apple broadband was squandered on download or hosting of this rubbish!


cordially,

MySelf


PS: For the curious Europeans, they are welcome to open a US iTunes account along their native one. No credit card data is required for acquisition of free AppStore applications.
 
What a terrible nonsense! It does transcribe the following text* as:


"I need to poke approaches to Costco was planning to file an appeal of the judgments against the other expert time is it appears that the company will be touching down economy until the appeal was kind of stuck minimum."


Hereunder the original/intended text:

"The earlier report had noted the Psystar was planning to file an appeal of the judgment against it, although at the time it appeared that the company would be shutting down entirely until the appeal was heard at a minimum."


It may recognise and accurately transcribe Jerry Springer's guests' accents' (and corresponding gesticulation and so forth), but proper English isn't what this program is going to successfully transcribe! I'd give it 10 percent accuracy. Europeans, be glad neither yours nor Apple broadband was squandered on download or hosting of this rubbish!


cordially,

MySelf


PS: For the curious Europeans, they are welcome to open a US iTunes account along their native one. No credit card data is required for acquisition of free AppStore applications.

Perhaps transcriptions are being farmed to a less capable data processing center, overseas. I've been getting ~97% accuracy since day one, and have been transferring pages of texts to documents via Pastebot.

It's been remarkably accurate, even though I make little effort to articulate. Spoken: "A quarter to two" is transcribed as "1:45," and punctuations are best literally stated: comma, period, exclamation point.

I'm sorry to hear that it's been less than stellar for you - hopefully, things will improve once it's officially released overseas.

By the way, this post was dictated via Dragon.
 
What a terrible nonsense! It does transcribe the following text* as:
Hereunder the original/intended text:
"The earlier report had noted the Psystar was planning to file an appeal of the judgment against it, although at the time it appeared that the company would be shutting down entirely until the appeal was heard at a minimum."
PS: For the curious Europeans, they are welcome to open a US iTunes account along their native one. No credit card data is required for acquisition of free AppStore applications.
Ok. So, you're from the Netherlands... where presumeably your language is Dutch, and you opened a U.S. iTunes account and downloaded a dictation program intended for the U.S. You used the speech-to-text and in your thick accent, laughed at how poorly it understood what you were saying. --Does that even make the slightest sense?

Here is the translation I got of the crazy sentence you quoted above:
"The earlier report had noted that site start was planning to file an appeal of the judgment against it, although, at the time it appeared that the company would be shutting down entirely until the appeal as heard at a minimum."

Pretty damn good, and I'm sure I'm not pronouncing Psystar correctly.

So, to review... people who do not speak English as their first language, SHOULD NOT be surprised that this English-speaking dictation program fails to transcribe their text. Moreover, I tried my best british accent imitation, and it does horrribly.

I envision this funny cartoon where someone speaks with an accent into the software, and then sees the bad translation, and looks to the person next to them and says the software doesn't work. The person next to them says in American English, "Sorry, I couldn't understand what you were saying. Could you repeat that?"

I'm just a little concerned for Spanish-speakers with an accent living in the U.S. This is a more realistic problem for this region. Rickie Ricardo had enough troubles with Lucy... he didn't need new software to tell him his accent is hard to understand. I was at a convenience store the other day with my mother, and the cashier sounded like he said, "I need you reeny-id." My mother as like, "what"? She repeated "reeny-id". My mother was again at a loss. The customer behind her says, "She needs your picture ID." --And my mother said pulling out her Mass ID, "Oh....! I'm sorry, I thought that was English..." Even though I didn't understand what that was supposed to really mean, I was pretty sure it was supposed to be English, so suddenly the cashier, myself, and the customer behind her got embarrassed. It was really a thick accent. I'm thinking she was Hatian, and her accent was French.

--That to say, easy translation has LOTS of obstacles. It's not a "magic box". It's an amazing advance simply not to have to train it for basic english.

~ CB
 
Ok. So, you're from the Netherlands... where presumeably your language is Dutch, and you opened a U.S. iTunes account and downloaded a dictation program intended for the U.S. You used the speech-to-text and in your thick accent, laughed at how poorly it understood what you were saying.

Do you know any Dutch people? I assume not.

There are several in my group at work, and their English is far better than the typical American's - in both pronounciation and grammar. Only one has the slightest accent - and she sounds like an east-coaster instead of a midwesterner.
 
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