Dried chocolate on flash memory drive (with pic)

Discussion in 'MacBook Pro' started by jules716, Aug 13, 2016.

  1. jules716 macrumors newbie

    Joined:
    Aug 13, 2016
    #1
    Hi! I took my 2013 macbook pro with retina into the apple store to get a separate repair that's covered under warranty. However, they called me saying that there was chocolate on the flash memory drive, classifying the computer as "water damaged", so the only way for me to get anything fixed is to fork over $755+ to have it sent in for a full repair.

    The computer's running fine (and the last time I ate chocolate at home was about 4 months ago), so I asked for an image (attached).

    From other pictures I found online of the flash drives, it looks like the chocolate is on a part of the flash drive memory card that is not vulnerable (as in is pure plastic). Can anyone tell me otherwise? Will it likely cause me problems in the future? And if it may, is there any way to get it removed/fixed easily without paying a ridiculous amount?

    I'm very much a noob at these sort of things, so please let me know if you need any other info about the computer or the damage!

    THANKY YOU!
     

    Attached Files:

  2. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #2
    Due to the "liquid damage" your warranty is now void. The chocolate can be easily removed from the flash drive with a little isopropyl alcohol, but I'm guessing your computer is now flagged as liquid damaged by Apple.
     
  3. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #3
    I can also see what appears to be corrosion not far from that "food-drop

    What is the "separate repair that's covered..." ?
    Is there any possibility that problem is also related to your "food" issues...?
    Yes, if Apple has already flagged your computer, then cleaning a small spot may not help you toward your goal of warranty service - and it's certainly also possible that other related issues might be found with more disassembly. (I would be curious to see what is underneath that flash card)
    Liquid damage seldom turns out in your favor, unfortunately.
     
  4. tubeexperience macrumors 68030

    Joined:
    Feb 17, 2016
    #4
    Clean the SSD and bring the laptop back to Apple.
     
  5. jules716 thread starter macrumors newbie

    Joined:
    Aug 13, 2016
    #5
    The separate repair was the coating coming off of my retina screen (http://appleinsider.com/articles/15...s-quality-program-for-retina-macbook-coatings). So unrelated, but I can live without getting the repair.

    If I have the liquid/chocolate damage repaired by someone else (not apple) will my warranty still be void?

    My current plan is to just live with it (backing up often) to delay the decision whether or not to repair until it actually breaks. It sounds like that may be the best plan of action, considering that there are many question marks with liquid damage and the machine is running fine now. Thoughts?
     
  6. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #6
    Most likely. You could clean it up and take it back into Apple and see what happens.
     
  7. tubeexperience macrumors 68030

    Joined:
    Feb 17, 2016
    #7
    I am guessing the spill is caused by the fan sucking the liquid through the back vent since most people who spilled liquid on the keyboard would know about it.

    Anyway, I have done many of these liquid spill cleanings and some people told me that they had laptops subsequently repaired for other issues without a problem.
     

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