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Dropped my Air - dented. Somewhat repaired.

kresh said:
Are you serious? Do you honestly think that Apple should fix it or replace it? Why is Apple responsible and not the owners of the concrete, the contractors who poured the concrete, or the City Government for not removing the ice.

I mean honestly, it can't in any way be your fault.

Moral relativism and the lack of personal responsability is the down fall of the West. It is a sad thing.
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Except he's from the UK and studying in the US.

Personal responsibility is the problem with today's generation. No one is willing to take ANY responsibility unless it warrants praise. But that's another discussion for another time.

You busted your laptop. I'm sorry, but it sucks. Apple is in no way liable for your loss. Good luck trying to find a solution that works for you.
 
kresh said:
Are you serious? Do you honestly think that Apple should fix it or replace it? Why is Apple responsible and not the owners of the concrete, the contractors who poured the concrete, or the City Government for not removing the ice.

I mean honestly, it can't in any way be your fault.

Moral relativism and the lack of personal responsability is the down fall of the West. It is a sad thing.
Click to expand...

dahcheet said:
Except he's from the UK and studying in the US.
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Are we missing something here? ;)
 
alpinadvl said:
is everyone as disturbed reading this thread as i am ?

your "best bet" :

sell it on ebay or something - with a clear picture of the "not noticeable" damage - and you should be able to save a few bucks and get a new one - because obviously you dont want a damaged one (i dont completely blame you - especially after the price, and recent ownership)


otherwise have someone "bend it back" send it to colorware or some place like that, and have it custom painted.
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And i wonder why i never buy a mac off ebay.
 
i tried bending it back, but the aluminum is too strong. looks like the only way to do it would be to use pliers, and obviously there's not enough space to get them 'in' either when it's closed or open. can somebody explain how to post pics?
 
dahcheet said:
I always assume when people refer to the west they refer to the US only. I keep forgetting how global this forum is. I'm used to forums with people from the US only with the occasional foreigner every now and then.
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:D:D I thought so…
But yes, The West is indeed a tad larger and more complex than just the USA…
 
matthewHUB said:
i tried bending it back, but the aluminum is too strong. looks like the only way to do it would be to use pliers, and obviously there's not enough space to get them 'in' either when it's closed or open. can somebody explain how to post pics?
Click to expand...
leave the pics on you mac start a thread go down to manage attacments and look for the picture....
 
matthewHUB said:
can't i argue that it was due to the fact that there isn't an adequate case on the market that offers sufficient protection?
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LMFAO!!!

Really now come on. There ARE cases that WILL hold the MBAir and still protect it. While they may not be quite tight enough because of the thickness there are many cases that hold a 13.x" screen notebook. And if that is your argument you may want to put a lid on that lame decision to use a padded envelope as your form of protection. Otherwise you may not have a case. However, maybe you can argue that they showed the Air in an envelope so you foolishly thought that was how Apple recommended you protected it. :rolleyes:
 
In the US Apple will repair just the damaged part of the screen on a 15 " (early model) MBP for between $200 and $400.

I took mine in to get a dent on the screen cover fixed.

approx $200 was a quote I got (haven't had it done yet)
 
Cybergypsy said:
And i wonder why i never buy a mac off ebay.
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maybe you misunderstood my statement :

I mean to show a detailed picture of where the damage on his MBA - which he claims is "not noticeable" so that a buyer will clearly see what he is buying.


In other news..... this thread now in "Beating a Dead Horse" Fame award !
 
Go to the apple store and ask someone about it. Ask them what the estimated cost would be. And if you want to try to return it go to another apple store. If you are a student and you work off your computer you need it fixed.
 
If you can't return it, you can pay Apple or an Apple tech to fix it. IMO, it would be worth it. Such a beautiful machine. You must be gutted. Once you get over the shock, just get it fixed and she'll be as beautiful as ever.
 
My daughter broke the screen of her touch ipod. She told me Apple would replace it. lol. She's 15, so that tells you something. Apple did give her a new one to replace it, but for half the cost of a new one. I thought it was a good deal anyway.
 
Package it back up, go to Office Depot and use their shrink wrap machine to seal it back up, then return it telling them it's a gift you don't want. Problem solved (well not really, it'll be some other schmucks problem). :p
 
matthewHUB said:
can't i argue that it was due to the fact that there isn't an adequate case on the market that offers sufficient protection? i don't mind paying for it to be changed. but would it be repaired, or changed? i kind of want a new one as the bottom casing is getting scratched, and obviously repairs would cost more to replace th screen housing AND the bottom casing. I bought it in the US with a UK VISA credit card through Lloyds TSB (i'm a student studying in the US).

any ideas how much a repair will be? can i just return it to them and pay the restocking fee even if it's damaged?
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Dude
You never heard of Best Buy , Circuit City, or an Apple store? And if you have heard of them you could not find a case that would fit ?

I'll give you 800 dollars for it, its damaged, and I know I can fix it or have it fixed for a very reasonable cost.
 
arkitect said:
:D:D I thought so…
But yes, The West is indeed a tad larger and more complex than just the USA…
Click to expand...

Sorry, I should have been more clear. When I think of the "West", I always think more of the western European culture, and the North American derivatives, as a whole.

Although that's starting to not be so true any more with the culture shift going on in Europe.

My appologies to the OP for hijacking his thread into this discussion.
 
kresh said:
Are you serious? Do you honestly think that Apple should fix it or replace it? Why is Apple responsible and not the owners of the concrete, the contractors who poured the concrete, or the City Government for not removing the ice.

I mean honestly, it can't in any way be your fault.

Moral relativism and the lack of personal responsability is the down fall of the West. It is a sad thing.
Click to expand...

You are sooo wrong.

It's Newton's fault for discovering gravity.
 
matthewHUB said:
it's only really noticible under close scrutiny. i mean, a quick open and close and you wouldn't notice. it's only once you look from a birds eye view that you see it's warped on one side. Do you think if i took it to be restocked they'd even notice? Is that really wrong to do?
Click to expand...

You weren't serious when you asked this question were you?

dbell said:
Package it back up, go to Office Depot and use their shrink wrap machine to seal it back up, then return it telling them it's a gift you don't want. Problem solved (well not really, it'll be some other schmucks problem). :p
Click to expand...

Are you and the OP related?
 
dbell said:
Package it back up, go to Office Depot and use their shrink wrap machine to seal it back up, then return it telling them it's a gift you don't want. Problem solved (well not really, it'll be some other schmucks problem). :p
Click to expand...
Dude, weak.

To the OP: Sorry, but that's life. 7 years ago, I bought a new Sony laptop, but I didn't have a case for it right away. I put the laptop in my backpack and, while I was in Seattle, at some point I threw my keys in the same compartment, forgetting that the laptop was also in there. Result: A giant one-inch deep scratch on my laptop's case. I tried all sorts of stuff to repair it (nail polish, etc.), but nothing worked. Finally, I just got a replacement case and installed it myself. I had the scratched case painted, which not only hid the scratch but also turned the laptop into a work of art (you can see it here: http://www.clayj.com/html/BRVAIOBoy.htm ).

But if your MBA is still working OK, I think you're gonna just have to live with it, or sell it at a discount to someone who doesn't care about the dent.
 
Best Protection offered is from Best Buy

EricNau said:
Also, if you bought it with a credit card you can check with them to see if they provide any coverage.
Click to expand...

Best Buy offers a protection plan that costs maybe 50-150 dollars more, depending on the price of the product, than AppleCare, but covers everything... including accidents like throwing it from a moving vehicle or dropping it in the bathtub because you are an idiot.I think it's worth the peace of mind, since I buy applecare always.
 
ok thanks all for your support. SO... turns out it IS insured through home insurance.

However, i'm not sure whether to go ahead and get it repaired/replaced and do the insurance retroactively (as i need it ASAP for traveling), or wait till the paperwork gets sorted then do it. Also, the insurance company mentioned something bout sending the machine to them first, then presumably they send it to whoever. Do you think i can get it repaired and send them an invoice?

I'll try and post some pics later on. It's really not as bad as it sounds, but more that it's a completely new machine that is now flawed. What do you think the chances of apple swapping it out, with a restocking fee or something? It seems a very simple job to fix. just the screen casing on the bottom corner is bent so no damage to the screen itself.

ALso, do you think the store has spare parts yet? they said they could fix it there and then if they had a spare casing.
 
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