really you dropped it use it and move on, you said it was not that bad soon another rev will be out and you will sell it and get a new one....dont see the problem
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Dropped my Air - dented. Somewhat repaired.
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really you dropped it use it and move on, you said it was not that bad soon another rev will be out and you will sell it and get a new one....dont see the problem
Take it to your local Apple Store and be straight up with them. Let them give you your options before the 14-day return period elapses. They might just take it back.
Think she dropped him?
OP: Do you have Applecare protection registered for it? If so, then you should take it in to Apple (or appropriately authorised mechanic) and PAY for the repairs, just to protect that warranty investment. Otherwise, any current and future issue will be blamed on the drop.
Here's a question for other "Droppers" out there: if you pay for the repair, and it comes out with a clean bill of health, will any future issues still be blamed on that one fall?
no I didn't get AppleCare as guy said I have a while to decide. I'm going to the store in an hour to see whether they can do anything
M
Package it back up, go to Office Depot and use their shrink wrap machine to seal it back up, then return it telling them it's a gift you don't want. Problem solved (well not really, it'll be some other schmucks problem).
The MBA comes with a sticker that says if you break this seal you have opened this product and this product is unwrapped and you cannot be returned as a sealed product
The MBA comes with a sticker that says if you break this seal you have opened this product and this product is unwrapped and you cannot be returned as a sealed product
You're kidding? If you break the seal you can't return it as a sealed product? Those bastards!
Seriously though, if it's so minor you think you can pass it off without someone noticing, suck it up and live with it. It must not be that bad. And if it is, then shame on you.
Still, binky's point stands. You have one year of hardware support automatically, and if something goes wrong during that one year, Apple can still point to that ding and attribute any future problem to it, and deny warranty coverage for a problem. I've seen that happen to people.
As for AppleCare, I'd say get if for any Mac lappy you buy. It's saved my butt a few times.
Package it back up, go to Office Depot and use their shrink wrap machine to seal it back up, then return it telling them it's a gift you don't want. Problem solved (well not really, it'll be some other schmucks problem).
wow...that's a pretty bad attitude-- i just have one word KARMA
also, i don't think apple uses shrink wrap on the air then again, i have never seen one all packaged up.
well it's minor in that it doesn't affect functionality except for scratching at the bottom of the case. But it's a 3k machine less than 2 weeks old and it's already banged up.
You're right about attributing other probs to this incident. We'll see what they say when I go.
You're still looking at this from the completely wrong perspective. It's a minor physical flaw that has NO effect (so far) on the usage.
Yes, it's an expensive piece of equipment that is brand new and is not banged up, but it's still your fault for it happening. YOU should have taken precautions to protect it. YOU have possession and are responsible for it. Apple shouldn't have to do anything for you unless you pay them.
I hope they can help you and I hope you don't screw them or anyone else over.
You caused the damage, you either have to live with it or pay to have it fixed. Or you can con someone into it which means everyone else will have to pay for it if they ever need work done. There's no "Air-fairy" that will magically fix it without someone having to pay for it.
Get the estimate to repair first. Then call up the insurance company adjustor and make sure it's OK with them. In general, they want to assess the damage of whatever they are covering themselves and then pay you what they consider to be reasonable. However, since there is a standard provider for fixing Apple computers, there's not a lot of doubt as to how much the fix costs. How can they argue with Apple's estimate?
I wonder why you're asking MacRumors about this. Talk to Apple and review your options with them.
Really your complete lack of responsibility is totally absurd. You have how many expensive Apple products listed in your sig. You have a 12" PB and REALLY need the MBA for travelling??. You want what you don't deserve. You expect the Apple Store to have spare parts? Come out of the biodome and live in the real world. You bought and busted a $3k computer without taking care of it.
Um, here is a case that will probably protect it. They used to not have the corny cuts / slow motion / effects and show MBP in the bag dropped a few times.
http://www.brenthaven.com/video-all-products-cust.html
Some Hard Cases
Providing adequate protection for just your sort of mishap...
http://www.radtech.us/Products/MacTruck.aspx
http://www.starcase.com/oemaluminumcaseshop.htm
http://www.tombihn.com/page/001/PROD/300/TB0300
http://www.goincase.com/products/detail/13-hardshell-case-cl57119
http://www.caseclub.com/alum_laptop.htm
http://www.matias.ca/laptoparmor/index.php
http://www.nextag.com/aluminum-notebook/search-html
http://www.laptopical.com/aluminum-case.html
Providing adequate protection for just your sort of mishap...
http://www.radtech.us/Products/MacTruck.aspx
http://www.starcase.com/oemaluminumcaseshop.htm
http://www.tombihn.com/page/001/PROD/300/TB0300
http://www.goincase.com/products/detail/13-hardshell-case-cl57119
http://www.caseclub.com/alum_laptop.htm
http://www.matias.ca/laptoparmor/index.php
http://www.nextag.com/aluminum-notebook/search-html
http://www.laptopical.com/aluminum-case.html
Er. May not be worth it to file under your Home Insurance policy. Yeah sure, you win now, but when that next installment is due, your premium goes up.
You forgot the part where you call your insurance company and ask them if they cover prescriptions for Neurosis. And when you wake up tomorrow, don't try to rip anyone off just because you made a mistake you can't cope with. Your bent macbook is apple's fault because there's not an appropriate case for it? This singlehandedly has to be the dumbest thing I've heard all week. If you won a million dollars you'd probably complain about the taxes.
Cost to replace case
Dropped my MBP once, it flew out of my backpack when I was hoisting it out of the car. Totally my fault, failed to zip the backpack closed properly. Damaged case left corner, computer still works - using to post this reply.
Apple store quoted $600 to replace the case. Decided to live with it, glad I did as long & short of it was the computer still works fine, chicks love the battle scars
Dropped my MBP once, it flew out of my backpack when I was hoisting it out of the car. Totally my fault, failed to zip the backpack closed properly. Damaged case left corner, computer still works - using to post this reply.
Apple store quoted $600 to replace the case. Decided to live with it, glad I did as long & short of it was the computer still works fine, chicks love the battle scars
Based on how minimal the damage is, you could probably return it and get hit for the restocking fee. That would probably be cheaper than any kind of repair, but it's hardly ethical.
Also, laptops get banged up. I don't care how careful you are, unless it stays docked and doesn't leave your desk (who does that?) it's bound to get similar scratches/dings over time.
I am beginning to think the OP is up to something. He keeps repeatedly asking if it is ok to do something that the normal person would think is wrong.
He mentioned he is a student, I wonder if this is a covert attempt to survey people's morals, or some such, as a school project.
-OR-
He really does have personal responsbility issues.
He mentioned he is a student, I wonder if this is a covert attempt to survey people's morals, or some such, as a school project.
-OR-
He really does have personal responsbility issues.
OK so i went to the store and they helped me bend the top case back into shape so it didn't scratch the bottom case. There are no parts available as yet.
The top casing needs replacing, not the whole screen, however they only order complete new LCDs so it'll cost $800 to replace. The guy said if i wait a couple of weeks and pick up a top aluminum shell from somewhere that will sell it separately, they will install it for $85, or i can do it myself. Thankfully the LCD is undamaged.
So i'm happy. they were helpful bending it back, even though they made more damage to the top casing in the process of bending. The guy was huge and he had trouble bending it. We were both amazed at how tough it was to bend.
Meanwhile, functionality is not affected. The situation was incredibly lucky for me as i'm a musician, and i happened to be carrying my priceless fine italian cello, made in 1685, which also went flying with the fall... luckily it was unscathed thanks to the most expensive carbon fiber case on the market. I guess coming out of it with a damaged macbook air was the least of my worries.
M
The top casing needs replacing, not the whole screen, however they only order complete new LCDs so it'll cost $800 to replace. The guy said if i wait a couple of weeks and pick up a top aluminum shell from somewhere that will sell it separately, they will install it for $85, or i can do it myself. Thankfully the LCD is undamaged.
So i'm happy. they were helpful bending it back, even though they made more damage to the top casing in the process of bending. The guy was huge and he had trouble bending it. We were both amazed at how tough it was to bend.
Meanwhile, functionality is not affected. The situation was incredibly lucky for me as i'm a musician, and i happened to be carrying my priceless fine italian cello, made in 1685, which also went flying with the fall... luckily it was unscathed thanks to the most expensive carbon fiber case on the market. I guess coming out of it with a damaged macbook air was the least of my worries.
M
Cool! glad to hear your cello was ok!
if you bought the topcase seperatly that might be a good plan,
i had my macbook pro top case replaced, and it was priced at the (rip off) £135