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Get it fixed or lie/cheat/steal to return it. I'd try to return it - I don't have morals like that. I had a new Dell E1405 that got scratched the 2nd I owned it, I ordered a new top lid for $46 and replaced it.

There is no way i'd live with a dented $3,xxx computer. NO WAY! Get it fixed, or return it in some way.
 
Hi all. Was carrying my Air in my messenger bag today and i slipped on the ice and my bag hit the floor. The air was inside a padded bubble envelope, and now the bottom left corner of the screen is bent and sort of folded in. myst have fallen hinge side down. It is rubbing against the bottom casing when i open/close it.

It's within 2 weeks of me purchasing it. Any idea whether i could get it fixed/replaced/repaired? how would i go about doing it?

I would post a pic but i don't know how. Thanks.

M

Hope you have travel insurance, because that will cover it unless you have a sucky company.

My brother, who just recently purchased my MBP since I'm waiting for the new one (still...), fell on the ice over Christmas. He had his MBP in a backpack, in a protective case, but he fell flat on his back right on top of the MBP. Since he's over 2m tall, and not one of the really skinny-tall people, imagine what would do to the poor MBP...

Had to replace the screen, but that's the most expensive part so that was $1700. But everything was covered by travel insurance, because he was 'traveling' home from his friend's house.

Whenever you leave the house you're covered, so use travel insurance for what it's worth!
 
ok thanks all for your support. SO... turns out it IS insured through home insurance. .

Glad it's working out for you. I read your request as that of someone who had a spot of bad luck looking for some helpful advice. And I, for one, do not welcome our new morally superior lecturing warlords.

On the other hand, when I hear "The West", I assume people are talking about 6th Avenue or higher.
 
Just take it in. I have done it before, had a huge dent on the middle of the laptop. I told them it was bought like this. They looked at me funny.

Bottom line, it doesn't hurt to try. Remember customer is always right. Escalate if need be. If it doesn't work out? oh well. What did you lose?
 
jeez you guys are telling too much how it is his fault. he was asking multiply times how much it would cost and because you guys didnt know. you focus on saying it is his fault just to have something to say. =_=
 
^^^^Do you realize you are responding to a thread that is over FIVE years old?

Lou
 
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