E-mailed STEVE JOBS...

Discussion in 'Mac Basics and Help' started by Djmx, Aug 2, 2007.

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  1. Djmx macrumors 6502

    Joined:
    Jun 29, 2007
    #1
    okay i emailed steve job... hopefully i might hear back from him or someone that can help me... Maybe? What you think?
    _________________________________________________________________

    steve@apple.com,
    sjobs@apple.com,
    steve@mac.com
    date Aug 2, 2007 4:27 PM
    subject Macbook Pro Problem Please Read..

    Hi Steve Jobs -


    I have a MacBook Pro 2.16 GHZ Single Core. and i am a college student.
    Lately my macbook has been really hot to the point that my hands burn
    when i use it. I contacted Applecare and they send to send it.. and i
    did. I just got it back and now i am having more problems with it it's
    heating up way faster then before and i have kernal panics..etc. They
    told me that i have to send it in for REPAIR AGAIN. That is ridiculous
    it just came from repair and they were really rude. I burnt my hands
    because the keyboard is too. Now i don't want to go through lawsuit or
    anything yet.. but if i have to i will. I asked for a replacement they
    said No... Please if you can help me or do anything for me. I am a
    student i go to school i can't keep sending it in for repair. I hope you
    get this. If you do, any help is appreicated.. maybe a replacement
    perhaps? Thanks for your time Steve! I really love apple and i really
    don't want to start hating it b/c of this.

    Take Care,

    S.
     
  2. Turkish macrumors 6502

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    Jan 12, 2007
  3. Nuc macrumors 6502a

    Nuc

    Joined:
    Jan 20, 2003
    Location:
    TN
    #3
    First of all you should always check your grammar before sending in emails that you want to be taken seriously. Sorry to hear about your problems and hopefully things will work out. Be firm but don't be rude when talking with applecare.

    Nuc
     
  4. FJ218700 macrumors 68000

    FJ218700

    Joined:
    Mar 8, 2007
    Location:
    Blue Dot, Red State
    #4
    It must have been hard to type all that with burnt hands.

    I wonder how much mail SJ gets every day . . . and what his junk mail filtering preferences are.
     
  5. kuebby macrumors 68000

    kuebby

    Joined:
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    #5
    My guess is not an unreasonable amount. Most Apple customers don't email him and even people like us who are into Apple never do unless we've had some problem with the lower echelons.
     
  6. Me1000 macrumors 68000

    Me1000

    Joined:
    Jul 15, 2006
    #6
    There is no such thing....
     
  7. jackc macrumors 65816

    jackc

    Joined:
    Oct 19, 2003
    #7
    Can you tell him to hook me up with a MBP?

    Thanks
     
  8. Djmx thread starter macrumors 6502

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    Jun 29, 2007
    #8
    Yes there is it.. 1 Gen Macbook were Single Core then it came DUAL CORE 2 ...
     
  9. Me1000 macrumors 68000

    Me1000

    Joined:
    Jul 15, 2006
    #9
    no...

    1st gen MBPs came with a Core Duo

    then came the C2D

    there was never a single core MBP
     
  10. mrkramer macrumors 603

    mrkramer

    Joined:
    Jul 11, 2006
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    #10
    actually what it was was core duo then core 2 duo, both of which are dual core processors, there has never been a single core intel based apple notebook.
     
  11. Genghis Khan macrumors 65816

    Genghis Khan

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    Jun 3, 2007
    Location:
    Melbourne, Australia
    #11
    maybe that's why his hands are so hot...there's half a C2D hanging open?
     
  12. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
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    On the Left Coast - Victoria BC Canada
    #12
    The Mini was the only model that had the Core Solo processor.
     
  13. NotFound macrumors 6502a

    NotFound

    Joined:
    Nov 30, 2006
    #13
    No, the first generation were dual core, Core Duo, not Core 2 Duo.

    And, your e-mail is a joke. For a college student you have terrible grammar. And if you really wanted some help from him you wouldn't threaten a lawsuit. :rolleyes:
     
  14. Djmx thread starter macrumors 6502

    Joined:
    Jun 29, 2007
    #14
    Oh, yea ur right it was Dual Core.. Oops. oh well. my grammer is not THAT bad ppl be nice! lol and i didn't threaten him i just said.. i dont want to go thru that..but i will do it b/c apple is really pissing me off...

     
  15. OrangeCuse44 macrumors 65816

    OrangeCuse44

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    Location:
    Long Island, NY
    #15
    Haha, enjoyable thread to read. Whatever university that is, they better start hiring actual professors in their writing department.
     
  16. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
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    Location:
    On the Left Coast - Victoria BC Canada
    #16
    OP: Your response is out of all proportion to your problem with Apple.

    Send the machine back and get it fixed.

    Threatening a lawsuit to the CEO of the company (which you did... "but I will") and mailing it three times will get you exactly nowhere. Exaggerating won't either. I don't believe for a moment that you got actual, medically describable burns off the keyboard. I think you felt it was hot, took your fingers off, and decided it would make a better story if you said you got 'burned'.

    There is an established procedure for warranty -- you send it in to be fixed. Sucks that they didn't get it right the first time but the correct response is to send it in again. If the machine needs repairs 3 or 4 times, it may fall under Apple's replacement policy --- but warranty terms are usually "repair or replace at the manufacturer's discretion".
     
  17. TimJim macrumors 6502a

    Joined:
    May 15, 2007
    #17
    1. bad grammer
    2. no such thing as a single core MBP
    3. bummer :(
     
  18. Peace macrumors Core

    Peace

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    Location:
    Space--The ONLY Frontier
    #18
    Not to add to any negativity but his name is Steve Jobs not Job.
     
  19. Wild-Bill macrumors 68030

    Wild-Bill

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    Jan 10, 2007
    Location:
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    #19
    ROTFL :p:p:p:p
     
  20. Chaszmyr macrumors 601

    Chaszmyr

    Joined:
    Aug 9, 2002
    #20
    This is poorly written, as noted the single core MBP doesn't exist, and threatening with a lawsuit is really not the way to get what you want from someone like Steve Jobs. I don't think there's any way that you're going to get a result out of this.
     
  21. synth3tik macrumors 68040

    synth3tik

    Joined:
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    Location:
    Minneapolis, MN
    #21
    As stated Steve's last name is Jobs. At least your bad grammar did not get sent to Steve.:)
     
  22. maclover007 macrumors member

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    Jul 13, 2007
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    USA
  23. chriswheat macrumors regular

    Joined:
    Jun 26, 2007
    #23
    It's really sad to see the grammar that students are using in the real world as a result of being a part of the IM/text message generation. How hard is it to capitalize "I" when speaking of yourself, or to write in whole sentences?

    Regardless of the grammar problems, your letter is a joke. I guarantee that any email sent to sjobs@apple.com doesn't go to Steve himself, but to someone on his team of personal assistants who screen his email.
     
  24. MrSmith macrumors 68040

    MrSmith

    Joined:
    Nov 27, 2003
    #24
    It reads like the porn/investment spam that floods my inbox every day.
     
  25. ITASOR macrumors 601

    ITASOR

    Joined:
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    Location:
    Oneida, NY
    #25
    sure does :D
     
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