You mean like they do on their technical support forums...?
It always blows my mind how religious people get about Apple products: Apple can't do wrong, Apple products are ALWAYS awesome, even if they're buggy like hell or miss critical features, Apple knows what's best - I think you get the idea.
In my experience, Apple's dot zero releases are usually among the worst in the industry, especially when you look at the so-called Pro Apps and their operating systems (Leopard and Snow Leopard both were extraordinarily buggy dot zero releases). It always takes Apple several updates to get the stuff working; and when certain features are missing, well, just wait for the next pay-for dot zero update.
I could say the same things for many companies and products. Apple is hardly a unique case.