Ok so after 3 unanswered emails and unanswered phone calls, I'm thinking their customer service pretty much doesn't exist. I returned 2 cases at my expense and yet instead of giving me a full refund, they took out $12 for each case which is how much they charge for shipping. Why would they do that and not give me my full refund? Has anyone gone through the same issue?
I think they charge a restocking fee.