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Element Vapor Case

Quote:
Originally Posted by HeadhunterJ
Anybody else get a similar experience like me?

Thanks!

Exact same, but I didn't send a bunch of emails.

Look for delivery next week.
Click to expand...

Same here, but I received mine Monday.
 
MY ORDER HAS BEEN SHIPPED!!!!!!!!!!!!!!!!!!!!

now, what colour am I gonna get??? I asked them to change it from black/black to black/silver or black/red...hopefully I get a surprise from them and get something other than all black

bumper vs vapor, the race is still on as they both shipped today
 
HeadhunterJ said:
Sorry to vent here but looks like I finally found a place to post a complaint about the Vapor Case for the iPhone 4.

It's true that they have charged my card on 7/4 and I still have not received the case. I have written at least 6 emails (tried calling their customer service number but never got a call back, maybe because I was inquiring and not ordering??) just to inquire to the customer service and only received one response (mid July) in saying it is scheduled to be mailed the week after, which it didn't. Received the same mailer other folks got about the defect, and then another automated email. Then received another email saying they are "now taking pre-orders to ship next week so go purchase within 72 hrs...". I sent an email back because they introduced new colors now, which in my opinion should've been given as an option to the folks who have already pre-ordered a month+ ago.

I sent them an email asking what's up and to see if I can change my color options since my order hasn't shipped out. No reply back and next thing you know, I get an email saying my order is now shipped (8/10). I've been tracking it the last couple of days and called USPS and they said that although the electronic notification has been sent, the package itself hasn't been picked up due to unavailability. Is this a hoax?? Seriously?? They charge your card when the product is not even available yet, and now they send a shipping notification and not ship your product yet? For a case this expensive, you would've expected much better customer service. I understand that things could go very busy but they should've known the demand and planned accordingly.

Anybody else get a similar experience like me?

Thanks!
Click to expand...

I got a shipment notice Monday after waiting since ordering 7/3, but when I track it I'm told that nothing has been scanned yet. It does seem like they are teasing us. Did anyone else who received their order get a shipping notice and have it take a while to be able to track it? Or did you get the notice and have it arrive in a few days despite the inability to track?
 
Why is it so hard for someone to test the case in a crappy signal area? I want this piece of info more than anything. Can someone post back on 3G/GPS and WiFi performance with the speed test app? Thanks!
 
ibegriot said:
I got a shipment notice Monday after waiting since ordering 7/3, but when I track it I'm told that nothing has been scanned yet. It does seem like they are teasing us. Did anyone else who received their order get a shipping notice and have it take a while to be able to track it? Or did you get the notice and have it arrive in a few days despite the inability to track?
Click to expand...

I dont even have tracking info!
 
troop231 said:
Why is it so hard for someone to test the case in a crappy signal area? I want this piece of info more than anything. Can someone post back on 3G/GPS and WiFi performance with the speed test app? Thanks!
Click to expand...

I live in an area with an "OK" signal. Here are speed tests with wifi and 3G. A little worse with the case on, but not much.
 

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angusharris said:
V2 - mine is the yellow one in the pictures a few posts before this one, and does have the SIM cutout and larger headphone port.
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What is your opinion on the sim slot and headphone slot for getting dust or dirt in there? Thanks again!
 
anyone else notice they got rid of the blue preorder option what does this mean no blue vapor case. that was the one i was waiting for too
 
Oh snap!

I thought I was over the Vapor 4. Then I saw the post for the pink/black. I think I'm back in line. :). Please hurry with the order email, Element!
 
troop231 said:
What is your opinion on the sim slot and headphone slot for getting dust or dirt in there? Thanks again!
Click to expand...

Too early to tell now, but I do have Lucky Labs Matte Black decals all around the edge, to match with the black part of the case better which may or may not help. I do like how the decals hide more of the silver edge, so the phone is more two-tone (black/yellow) than three-tone (silver/black/yellow) now.
 
angusharris said:
Too early to tell now, but I do have Lucky Labs Matte Black decals all around the edge, to match with the black part of the case better which may or may not help. I do like how the decals hide more of the silver edge, so the phone is more two-tone (black/yellow) than three-tone (silver/black/yellow) now.
Click to expand...

Agreed! Exactly why I was going to do the black decals as well. :)
 
Ordering w/o coupon

Has anyone tried placing an order without a coupon? In other words, before receiving an order email? It says if you do, your order will be processed last. Based on what I've seen, it might be faster to order and take the risk. Thanks.
 
I have been trying to get in touch with Element Case to return my all black Vapor4 but they have not responded to any of my e-mails. I was expecting a bit more from the case. So If anyone is interested, I will sell it to them. My also comes with the carbon fiber back. If anyone is interested, I will sell it to them for the cost of the case $80 shipped.

But regardless I am glad that some people like the case but I cannot support or buy products from a company that does not respond to their customers trying to contact them.
 
Spaceme1 said:
I have been trying to get in touch with Element Case to return my all black Vapor4 but they have not responded to any of my e-mails. I was expecting a bit more from the case. So If anyone is interested, I will sell it to them. My also comes with the carbon fiber back. If anyone is interested, I will sell it to them for the cost of the case $80 shipped.

But regardless I am glad that some people like the case but I cannot support or buy products from a company that does not respond to their customers trying to contact them.
Click to expand...

If you paid with paypal, simply open a dispute so you can get all of your money back.
 
nexedzero said:
anyone else notice they got rid of the blue preorder option what does this mean no blue vapor case. that was the one i was waiting for too
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You need to email & ask for colors when it's time to order ...

I'm thinking the colors are a moving target at this point.
 
I'm seeing all kinds of colours that weren't available a month ago. According to the website the only colours you can get currently without extra lead time is black/black and black/pink. Now we see blue,gunmetal and yellow. I'm not sure it's really fair of element to put out items that no everyone has access to. It seems from the Reactions here that alot of customers would now prefer different options from the limited ones they were given when they made their order. I'm really happy with the Black/Black I ordered but if there were more options I would have liked the opportunity to make a choice.
It's kinda like having to ask the waiter if they have something really good that's not on the menu.
But he spends most of his time ignoring your table.
 
So they said if I wanted no sim cutout I could ask for it in the notes since they have leftovers from v1 and they stillgave me the silly sim cutout
 
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