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Eleven-year-old Accidentally Downloads $1000 App

iTunes Account??

I don't really think the kid is rolling with a credit card of his own at 11 years of age. So maybe the mother should think about setting up a iTunes account for her son with a apple gift card or pre-pay visa. That way he can't run wild like Hulkamania with her credit card.... I wish my parents would of let me have free access to there visa as a kid :rolleyes:
 
cocky jeremy said:
$1000 worth of a beating he'd get if i were his parent. Luckily for kids, i hate them and would never have one. Ever.
Click to expand...

I'd elect to send him to law school to make good on the debt. But then he'd run the risk of turning into a Washington politician. Now *that* would be a tragedy.
 
Don't you have to hit download twice to actually buy it?

Oh well... It's obvious it was a mistake. I'm glad they're getting a refund. Let's just hope that Apple doesn't screw the developer over on it (ie. take out their 30% cut and then expect the developer to foot the $1000 refund) like they did when they pulled GV Mobile from the App Store.
 
lolwut

that would have made me feel a little faint seeing that downloading haha. :eek:

:apple:
 
NaMMeR said:
15 minutes?

45 Seconds is all it took to get the facts...

Google search: "android market return policy"

First result: http://www.google.com/mobile/android/market-policies.html

For those too lazy to click...

"Returns: You have 24 hours from the time of purchase (not download) to return any applications purchased from Android Market for a full refund of any applicable fees."

Summary: 24 Hours, not 15 minutes.
Click to expand...

This is such a great feature that would perhaps stimulate fair pricing and quality paid apps
 
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4look4rd said:
NaMMeR said:
15 minutes?

45 Seconds is all it took to get the facts...

Google search: "android market return policy"

First result: http://www.google.com/mobile/android/market-policies.html

For those too lazy to click...

"Returns: You have 24 hours from the time of purchase (not download) to return any applications purchased from Android Market for a full refund of any applicable fees."

Summary: 24 Hours, not 15 minutes.
Click to expand...

This is such a great feature that would perhaps stimulate fair pricing and quality paid apps
Click to expand...

Problem with this feature is it kills viability fo many non casual games. Pretty much most story/campaign games can be solved in that time period.

arn
 
Apparently, here in EU I get a different version of that policy:

Returns: If you reside in the European Union and you purchase services from Google through the Market, you have the right to withdraw from your purchase within seven working days, commencing on the day after the date of purchase. You acknowledge that upon download of the relevant Product, the performance of services will begin and this right will cease to apply.
Click to expand...

So no quick play-through. ;)
 
Where's the personal responsibility/Apple shouldn't do things for their customer comments? I thought that was all the rage now a days...
 
Good thing that Apple takes parental controls as seriously as they take porn in their Disney store... Oh, wait. They don't.
 
This is why a kids account should not have a credit card attached to it. Just by giftcards people.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_3 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7E18 Safari/528.16)

What's the big deal! Imagine if he downloaded the app, learned everything, passed the exam. Wonderboy Lawyer!!!!!!
 
Doctor Q said:
How long after you make a purchase does the App Store remember your password so you don't have to enter it again? I presume that's what happened in this case.
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It didn't take my 10 year old son long to figure out that he could continue to download apps after asking me to download one for him. Now, if he wants a free app, I wait for it to finish downloading and then i log out of my account before i hand his touch back to him! :mad:
 
cocky jeremy said:
$1000 worth of a beating he'd get if i were his parent. Luckily for kids, i hate them and would never have one. Ever.
Click to expand...


Darwin FTW!


tjcampbell said:
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_3 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7E18 Safari/528.16)

What's the big deal! Imagine if he downloaded the app, learned everything, passed the exam. Wonderboy Lawyer!!!!!!
Click to expand...

Stop the Lifetime Movie idea right there. I mean there is the whole law school graduation requirement to take the Bar in most states (maybe all) if we want to be realistic.
 
sure. apple has no problem giving a refund, as they keep their 30% that the developer now has to pay. that's a cool $300 that apple just ripped off from the developer all to protect their mistake and their idiot customers.
 
CNET has a good video about Apple's refund. If you mistakenly purchased, you have a 90 day period to rectify the problem and Apple deals with it, not the developer.

Even 7 days is not enough to see your bank statement, so I wouldn't be surprised if Android had a similar period.


Besides, no sane company wants to have this sort of bad publicity. It's fairly obvious that people make mistakes.

Somebody suggested that the developer would lose Apple's $300 cut - that's not the case.
 
Darkroom said:
sure. apple has no problem giving a refund, as they keep their 30% that the developer now has to pay. that's a cool $300 that apple just ripped off from the developer all to protect their mistake and their idiot customers.
Click to expand...

Proof?
 
Darkroom said:
sure. apple has no problem giving a refund, as they keep their 30% that the developer now has to pay. that's a cool $300 that apple just ripped off from the developer all to protect their mistake and their idiot customers.
Click to expand...

And you're basing this conclusion jumping on, what? You win for the most ill-informed, knee-jerk, baseless response in this thread.
 
Nothing as serious as a $1k purchase, but my (almost) two year old purchased an album from iTunes, by accident, on my iPad last week. I used the "report a concern" link that was on my receipt to report the problem. I got an email from an Apple rep the next day saying that they would give me a refund, but it would be a "one time exception."

From email:

Please note that the iTunes Store Terms of Sale state that all sales are final, so this is a one-time exception.

The best way to avoid unintentional purchases is to use the Shopping Cart. That way, you can consolidate and review your selections carefully and buy them when you're ready. Here's how to use the Shopping Cart:

http://www.info.apple.com/kbnum/n93017
 
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