I work with a large group of people in IT at a local college, and I can't count the times I've heard people refer to Android's level of customization, which makes it than the iPhone.
Yes, that's just what I want. A phone with settings within settings. A phone with fragmentation as far as the eye can see. A platform with a store containing who the hell knows what infestations controlled by no one.
As far as I'm concerned, Android is a hot mess. Which is a shame, because I do use Gmail and Chrome every day. I do admire Android's ever-reaching grasp on the smartphone market. Admittedly, some hardware out there is fantastic.
It's just a hot mess compared to the standardization, ease-of-daily-use, and total security that is iOS, running on only one phone - the iPhone.
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Side note, it's a nightmare when the general public use a wide range of smartphones, from brand new to 5 years old, with potentially any version of Android ever released. Every day is a crap-shoot, and at least once a week, someone has to come to me to ask me how to do *this* on *this version* of Android on *this phone*.