Whatever the EU says is perfect and will have absolutely zero downsides whatsoever, and if something does cock up, it must be the fault of the parent company for not having done more or going out of their way to prevent said incident from happening. At the end of the day, government organisations are still made up of people, and the effectiveness of said legislations are only as good as the people writing them (and their ability to forecast and pre-empt future problems)
Amen!
The EU’s cookie regulation is a perfect example. The regulation said that sites had to get “informed consent” for tracking, but it didn’t provide a clear, simple mechanism for doing so. That left companies with two choices: either make their sites function without tracking (in most cases, a
literally impossible adjustment given ad-driven models) or build consent banners that strongly nudge users toward “accept.”
Unsurprisingly, most went with the latter. I see people on here all the time say “
Well actually, it’s the websites’ fault, not the EU’s” as if we live in some magical universe where advertising isn’t the lifeblood for the free web.
And sure, I’ll give you the text of the regulation doesn’t mandate ugly, disruptive popups, but it
absolutely incentivized them. Anyone who worked in tech could have told you that this would be the end result, and honestly the fact that the EU didn’t understand that is proof positive they’re not qualified to be regulating tech. I don’t work in tech, and have never worked in tech, and
I could have told you it’d be the end result. Yet those in charge of regulating tech couldn’t figure that out? Or, did realize it out but thought “that’s fine” and then pretend “it’s not our fault” rather than have the courage to say “yes it makes things worse but we think it’s a small price to pay.” How on Earth can anyone defend that?!?!
And not only do many of you defend it, here we are fifteen years later and it hasn’t been fixed despite it being very clear for well over fifteen years it made the web much more annoying to use. “We can’t admit a mistake and therefore can’t learn from it, but this time, with the DMA, it’ll be different”. Please.
As you correctly point out, legislation isn’t written by omniscient, infallible beings. It’s written by people with limited foresight, under political and bureaucratic pressures, who often don’t have real-world experience and who don’t understand how real-world actors will follow the rules. They’ve never worked in business and, pardon the pun, have no business dictating to companies how to design their products.
I mean, many of you are literally defending a regulator who saw Lightning and said, “we still think everyone should have to use Micro-USB.” Are you insane? This mindset is why Europe can’t compete. And still, when Apple releases a portless phone, many of you currently cheering on the EU USB-C mandate will be
outraged at Apple for doing so despite physics preventing a USB-C port on the device. Well, maybe if they were allowed to put a smaller port on the device they would have. But no, the EU know better.
And again, we see this with the DMA. Like with the cookie law, when something goes wrong, defenders rush to say “the regulation was perfect, companies just implemented it badly” when Apple rationally follows the text and spirit of the law. But that ignores the core fact:
regulations shape behavior.
If a policy predictably results in universally annoying UX patterns, or companies choosing not to releasing a feature because they’re worried get fined if they’re not letting their competitors use it for free, that’s not corporate misbehavior or “malicious compliance.” It’s evidence the policy design was flawed.