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Moved to XR from X/XS/XS Max due to Eye Strain. Do you still have eye strain on the XR?

  • No, believe the no-PWM from the LCD screen solved my issue

    Votes: 109 34.9%
  • Yes, still have eye strain.

    Votes: 44 14.1%
  • Yes, still have eye strain. However, the strain stopped once I covered the 'Notch' FaceID

    Votes: 9 2.9%
  • No, you guys are crazy!

    Votes: 150 48.1%

  • Total voters
    312
people complain just to complain...


No, it is not just to complain. Within a minute of using my phone, even just looking at the home screen, my eyes start to ache. If I push it and use the phone for a half hour, I get a full migraine.

I do not know why this screen hurts me. I purchased it specifically because it did not have the features I thought were the only problems. You have no idea how frustrating it is to NOT KNOW WHAT THE PROBLEM IS.

When we try to get help figuring it out, we are brushed off. Most of us are not tech experts, so, yes, we are speculating and trying to do research and compare our experiences because that is the only avenue open to us.

It feels pretty mean spirited to knock people who are trying to figure out why they are in pain just because they have not yet figured out the answer when you also have no answers to offer and are fortunate enough not to have the problem.
 
No, it is not just to complain. Within a minute of using my phone, even just looking at the home screen, my eyes start to ache. If I push it and use the phone for a half hour, I get a full migraine.

Not sure if you've already tried this but perhaps
1. Turn off all FACE ID options. Use phone for an hour or so.

If still happening...
2. Turn off all FACE ID options and turn on ZOOMED VIEW in DISPLAY & BRIGHTNESS. Use phone for an hour or so.

If still happening...
3. turn off auto brightness in conjunction with step 2. Use phone for an hour or so.

If still happening...
I'm out of ideas.
 
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Since I had issues with the iPhone X, I am not brushing any more complaints off like they're nothing. But for me, the iPhone XR has a screen that's just as good as on my iPhone 8. No strain, no headaches. HOWEVER, since I saw videos of the IR laser at work, I know that this thing is sending flickering lights towards your eyes. Attention Aware has to be turned off to avoid that constant flickering light. With the laser only active when unlocking the phone or possibly using it to unlock stuff, buy stuff, etc, I had no more issues. And believe me, I'm on my phone CONSTANTLY.
 
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Since I had issues with the iPhone X, I am not brushing any more complaints off like they're nothing. But for me, the iPhone XR has a screen that's just as good as on my iPhone 8. No strain, no headaches. HOWEVER, since I saw videos of the IR laser at work, I know that this thing is sending flickering lights towards your eyes. Attention Aware has to be turned off to avoid that constant flickering light. With the laser only active when unlocking the phone or possibly using it to unlock stuff, buy stuff, etc, I had no more issues. And believe me, I'm on my phone CONSTANTLY.


Honestly I feel kinda silly but since I saw the videos of the flood illuminator and dot projector at work I’ve also turned off the attention aware features. It’s almost certainly psychosomatic but I just don’t like the idea of it any more.

Kinda wish I’d got an 8 plus to be truthful.
 
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Has anyone's eyestrain stopped after turning off the attention aware feature but leaving face id on? I'm on the fence to purchase a new phone. It could be an XR or an 8 Plus, depending on the answer to this question.
 
Has anyone's eyestrain stopped after turning off the attention aware feature but leaving face id on? I'm on the fence to purchase a new phone. It could be an XR or an 8 Plus, depending on the answer to this question.
That's a good question, Someone answer it please!
 
Has anyone's eyestrain stopped after turning off the attention aware feature but leaving face id on? I'm on the fence to purchase a new phone. It could be an XR or an 8 Plus, depending on the answer to this question.
I had eyestrain when I first got the XR. I turned off True Tone, Attention Aware, and turned on Zoomed view and the problem went away. Face ID is still on.
 
Think I found something helpful for those of us affected:
Try turning off display zoom and see if that helps. It may seem counterintuitive since it makes content smaller, but I've had minimal eye strain once I turned zoom off. I don't know if it's placebo or what, but it's very noticeably better.
On XR, as well as on any non-plus LCD iPhones, turning on Display Zoom will cause font to be slightly blur (less sharp) due to the low PPI panel. You can check this on the fonts in the setting app.

Source: played with it in Apple store.
 
On XR, as well as on any non-plus LCD iPhones, turning on Display Zoom will cause font to be slightly blur (less sharp) due to the low PPI panel. You can check this on the fonts in the setting app.

Source: played with it in Apple store.
True
 
Hello Everyone,

Starting a new thread because we believe this warrants a new poll. Many folks in this thread "https://forums.macrumors.com/threads/eye-strain-while-using-iphone-x.2085427/" are still having Eye Strain issues, even when switching to the iPhone XR.

Yes, the XR display is killing me. No I never owned an X of any sort or even read about the eye-strain issue before I bought my XR. I walked into this issue oblivious and happy from a 6s, looking for an affordable camera upgrade and better battery. I got both, but the eye strain started immediately; not with enough screen time to notice it at the apple store, but easily within my usual routine. First I learned of the wider issue was when I googled “XR eye strain” to see if it was a thing, which means mine is not a case of me too-ism. I still have the 6s, and it’s no trouble when I switch back. Your PWM flicker theory doesn’t seem to be it from where I sit, though. No, I have not set up face recognition. Not interested.
 
Hi, I need a new iPhone as my old one has gone wrong. I ordered the iPhone X but after a few days it caused eye stain and headaches so I had to return it. I was going to order the XR hoping that the LCD screen would solve the problem, however since reading this I'm doubtful. Ideally I don't want to have to return another phone, so would you recommend buying the XR, iPhone 8 or 8 Plus. Originally I was going to get the 8 plus however I feel that it will be too big.
 
I upgraded from my 6 to the XR and have had some eye strain on the XR that I didn't have with the 6. I haven't yet tried experimenting with the notch covered. I'll do that to rule out screen vs FaceID.

I've always been hypersensitive to bulbs flickering and bad screens....but this is the first Apple product I've had trouble with (various iPads, MacBook Pro, etc). I haven't tried an OLED phone, so this is the first I'm reading about PWM.



Thats a decent point and I'm considering that as well...but I feel the strain almost right away.
this is weird, as iPhone XR is listed as PWM free here:
https://www.notebookcheck.net/PWM-Ranking-Notebooks-Smartphones-and-Tablets-with-PWM.163979.0.html
 
I didn’t notice excessive eye strain while using the XR (though to be honest I hadn’t used it that often and hadn’t switched my SIM card to it) but after use I did get some intermittent throbbing pain. Not to the extent of the X, but I don’t notice it with the 8+. I haven’t tried the XS or XS Max since the measurements suggest there haven’t been any improvements.
 
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I got a new generation iPad yesterday. Within the first few minutes my eyes started feeling dry and today woke up with eye pain and headache. No idea what’s going on with the new lcd panels.
 
They proximity sensor in the notch is an always on, red flashing ir light. That could be what's bothering ya'll. It triggered 2 massive migraines in me (I have chronic migraine due to post concussion syndrome) to the point that my neuro is now ordering an eeg to look into seizure activity.

It can't be turned off, either.
 
They proximity sensor in the notch is an always on, red flashing ir light. That could be what's bothering ya'll. It triggered 2 massive migraines in me (I have chronic migraine due to post concussion syndrome) to the point that my neuro is now ordering an eeg to look into seizure activity.

It can't be turned off, either.
That is on on older models too. iPhone 8,7,6...
 
Has anyone's eyestrain stopped after turning off the attention aware feature but leaving face id on? I'm on the fence to purchase a new phone. It could be an XR or an 8 Plus, depending on the answer to this question.

I had the same problem soon as I turned off attention aware eyes felt fine and not had a problem since. Had a iPhone X what had to go back due to eye strain and migraines. Went to the iPhone 8 for a year but really happy with the XR after turning off that feature.
 
They proximity sensor in the notch is an always on, red flashing ir light. That could be what's bothering ya'll. It triggered 2 massive migraines in me (I have chronic migraine due to post concussion syndrome) to the point that my neuro is now ordering an eeg to look into seizure activity.

It can't be turned off, either.

Are you sure that disabling the attention aware setting doesn’t disable the flashing IR light?

I’ve wondered about the possibility of FaceID causing sensitivity. It would make sense. While throbbing pain is congruent with PWM sensitivity, it also seems possible it could be caused by FaceID.
 
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