It's not idiot proof. Some of my contacts only have iPads and cannot use their phone number as their iMessage ID. So for those contacts, I have two conversations, one for texting and one for iMessage. I can't see what's what until I open the conversation to check the color. Now imagine telling elderly people that they need to remember the color of the conversation balloons in order to know to which device they are sending their messages... Please tell how that's not confusing?What is so confusing? I type the name of the person and Contacts fills in the contact. I'd say its almost idiot proof.
And I haven't even started on problem 2 yet: people who have iPhones ánd iPads but only use their phone as iMessage ID on their iPhone and not on their iPad. You can have two separate iMessage conversations (one with phone number, one with AppleID e-mail address), leaving the conversation partner only to guess to which device they are sending a message.
It's very confusing and not fool proof. If you're replacing phone calls/texting, it needs to be fool proof and there should be ZERO confusion. If I message someone, I never want to worry about whether or not they will receive it. iMessage does have me worrying sometimes.
It is confusing when compared to Whatsapp. Period.
