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Original poster
Apr 12, 2001
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facebook-messenger-logo.jpg
Facebook vice president of messaging products, David Marcus, posted an update on Messenger today, outlining the app's successes in 2017 and hinting at what the team has planned for 2018.

In the post, Marcus mentioned that the Messenger team knows the app has become "too cluttered." Because of this, they have planned a big update for 2018, which will introduce a simplified and streamlined experience for Facebook Messenger (via The Verge).
Over the last two years, we built a lot of capabilities to find the features that continue to set us apart. A lot of them have found their product market fit; some haven't. While we raced to build these new features, the app became too cluttered. Expect to see us invest in massively simplifying and streamlining Messenger this year.
In 2017 alone, Facebook Messenger added its 24-hour Snapchat clone "Messenger Day," introduced location sharing, integrated AI assistant "M" into the app, added Apple Music and Spotify extensions, let users purchase products with a MasterCard chatbot, introduced PayPal P2P payments, and even announced a Messenger spin-off app for kids. The main Messenger app got a redesign in May 2017, with Facebook stating at the time that the changes helped "make Messenger simpler for you." Now it appears that the company will try again to simplify the chat app in 2018.

Marcus didn't specify which parts of Facebook Messenger might be removed in the streamlining process, but he did mention a few aspects that the company will continue to focus on in 2018. These include doubling down on "visual messaging" -- i.e. gifs, stickers, videos, and images -- and evolving customer service into a "Customer Care" experience so that users can easily contact companies to have basic troubleshooting and other questions answered.

Article Link: Facebook VP: Messenger App 'Too Cluttered' and Will Be 'Massively' Streamlined This Year
 

Cougarcat

macrumors 604
Sep 19, 2003
7,766
2,553
Yep it sucks. Start by eliminating it and merging it back into the Facebook app.
Yeah and while doing that why not just do simple integration of messenger in the Facebook app like EVERYBODY wants?

No. The Facebook app is even worse, and Messenger consists of most of my interactions with FB. I’d prefer that they remain separate unless the FB app also got heavily rewritten and streamlined.
 

Mac-lover3

macrumors 6502a
Dec 2, 2014
559
412
Belgium
I really liked that it got detached from the Facebook app, because I never use the Facebook but Messenger to communicate with a lot of people. In the beginning it was good. No strange things that don't belong in an message app. Now: games, my day, etc. just get rid of it. The app is quick, does what it needs to to.
 

Cougarcat

macrumors 604
Sep 19, 2003
7,766
2,553
Is that call Facebook app, never understood the need for there be two apps...

No, they released a low-bandwidth version of Messenger called Messenger Lite, designed for third-world countries, but it’s only on Android.
 

dan9700

Suspended
May 28, 2015
3,347
4,824
The facebook app and messager are horrible im sick of emojo and gifs taking over everything get back to basics
 

reden

macrumors 6502a
Aug 30, 2006
689
638
They'll take the cluttered part of it, and make another extension app to it.
 

cmwade77

macrumors 65816
Nov 18, 2008
1,070
1,200
Here's my list:
  1. Put chats back into the Facebook app
  2. Make sure it still offers payments
  3. Get rid of all other features, especially the annoying Facebook calling feature.
 
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TonyC28

macrumors 68030
Aug 15, 2009
2,595
6,609
USA
“Invest in massively simplifying”
Ugh, just get rid of stuff. No need to sound all fancy about it. It’s not rocket science.
 

Mac-lover3

macrumors 6502a
Dec 2, 2014
559
412
Belgium
Here's my list:
  1. But chats back into the Facebook app
  2. Make sure it still offers payments
  3. Get rid of all other features, especially the annoying Facebook calling feature.
1. Why? It will have to load my whole feed when I just want to say something.
2. Keep all the damn features that messaging needs: gifs, polls, voice, calling and video calling.
3. Why? It's part of messaging service no?
 

kasakka

macrumors 68020
Oct 25, 2008
2,320
998
Yeah and while doing that why not just do simple integration of messenger in the Facebook app like EVERYBODY wants?

To me having separate apps is actually better. I felt like you did until Facebook totally made their main service a piece of crap by promoting content from strangers over your friends. Now I use Messenger more than I use the Facebook app. All the useless crap they added to Messenger is what needs to go. Nobody wants the "my day" feature and making emojis more important by making the text box area tiny was just ridiculous.
 

Manatlt

macrumors 6502a
Aug 26, 2013
933
356
London, UK
I never understood why they made it an independent app. Makes no sense.
Because it allows non-Facebook users to actually use Messenger.

And I strongly agree with you guys putting Messenger back into that bloated Facebook app. NO.

The problem is, Facebook forces you to use the app.

Facebook has multiple teams. The Messenger team can do their own updates in their own time with the Messenger app. The Facebook app will hold back any updates they want to do with Messenger.

Or just put the messenger functionality back in the main Facebook app. Do they really think anyone uses Facebook Messenger as a primary form of communication?
Yes...(well other than iMessage)
 
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cmwade77

macrumors 65816
Nov 18, 2008
1,070
1,200
1. Why? It will have to load my whole feed when I just want to say something.
2. Keep all the damn features that messaging needs: gifs, polls, voice, calling and video calling.
3. Why? It's part of messaging service no?
  1. Because separate apps consume more battery, more space, etc., chats are simply part of Facebook.
  2. Messaging doesn't need all of these annoying features, especially not video calling.
  3. Because so many people think they can send a video call instead of picking up the phone and calling. Oh and because there is no mute option for it, it even ignores the phone's do not disturb settings.
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maybe because you can text, call and video for free on its own instead of having a fb app required?
Actually, on my phone messenger will not work unless FB is installed, so it is required.
 
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