FaceTime Won't Activate, Can't Make Calls

Discussion in 'iPhone' started by berlingoodman, Jun 6, 2017.

  1. berlingoodman macrumors newbie

    Feb 27, 2011
    Hi all,

    I'm using an iPhone5c and am trying to make calls using my iPad and MacBook Pro but every time I try I get that 'Call Using iPhone Failed' message. I looked in my settings and FaceTime is stuck on 'waiting for activation.' Is this the problem? The phone itself makes calls but I'm not able to from my other devices. Any thoughts?
    --- Post Merged, Jun 6, 2017 ---
    Update....I got FaceTime to activate, yet still calls can't be made on my other devices. What gives?
    --- Post Merged, Jun 6, 2017 ---
    Another update. I just somehow received a call on my iPad, via my iPhone. So it appears that I simply can't call out on other devices.
  2. BigMcGuire Contributor


    Jan 10, 2012
    I'm probably not going to be much help but .... the only time I've ever had anything similar to what you're explaining was when I had a really crappy wifi network --- once we updated the router and had max coverage all over the house, this went away.
  3. Newtons Apple macrumors Core

    Newtons Apple

    Mar 12, 2014
    Jacksonville, Florida
    I am also betting that it is slow or bad WiFi.

    It takes a good bit of bandwidth to do Facetime
  4. berlingoodman thread starter macrumors newbie

    Feb 27, 2011
    Don't think it's my Wifi, as everything else works great. I should probably add that my old phone died when it had water damage, so my husband gave me his old phone, which I'm using now, and I had to re-install and re-update everything. Everything is basically how it was, except this for some reason.
  5. SparklyPickle macrumors member

    Jun 4, 2017
    When you go to settings -> Phone -> Calls on Other Devices, is 'Allow Calls on Other Devices' on?

    You should also see a list of your devices underneath it.
  6. berlingoodman thread starter macrumors newbie

    Feb 27, 2011

    Done all that. :(

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