Factory Scratch 15" MacBook Pro

Discussion in 'Mac Pro' started by Bootleg Gucci, Dec 4, 2016.

  1. Bootleg Gucci macrumors regular

    Bootleg Gucci

    Joined:
    Sep 16, 2013
    Location:
    NoVA
    #1
    After unboxing my 15" MBP 2.7 Touchbar Custom Build, the space gray finish had a scratch on it from the factory. #*!##*! 4 weeks 5 days of waiting for it and driving 2hrs to Delaware to pick it up tax free. Anyone else just resign themselves to live with similar defects in craftsmanship?
    IMG_6630.JPG IMG_6631.JPG
     
  2. Chicane-UK macrumors 6502

    Joined:
    Apr 26, 2008
    #2
    Problem is it would be nigh on impossible to prove that you didn't do that either - so you're probably stuck with it unless you're lucky and it develops a major defect like the graphical glitching, etc.
     
  3. Bootleg Gucci thread starter macrumors regular

    Bootleg Gucci

    Joined:
    Sep 16, 2013
    Location:
    NoVA
    #3
    first, I posted this thread in the wrong forum lol. Second, I happened to record an unboxing video when I discovered the scratch.
     
  4. flowrider macrumors 601

    flowrider

    Joined:
    Nov 23, 2012
    #4
    ^^^^Glad you realized you posted to the wrong forum. Hopefully the video will be of help.

    Lou
     
  5. ITguy2016 Suspended

    Joined:
    May 25, 2016
    #6
    S h i t happens. Have you contacted Apple to see if they're correct the issue? It's been my experience Apple is more than willing to do so. If you have and they have not then return it and buy a Windows PC.
     
  6. cerberusss macrumors 6502a

    cerberusss

    Joined:
    Aug 25, 2013
    Location:
    The Netherlands
    #7
    Heh yes, nowadays I do the same when unpacking expensive items :)
    In any case, I think I'd get it replaced. Just call, see what they say.
     
  7. Bootleg Gucci thread starter macrumors regular

    Bootleg Gucci

    Joined:
    Sep 16, 2013
    Location:
    NoVA
    #8
  8. Bubba Satori Suspended

    Bubba Satori

    Joined:
    Feb 15, 2008
    Location:
    B'ham
    #9

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