Factory Scratch 15" MacBook Pro

[Bootleg Gucci]

After unboxing my 15" MBP 2.7 Touchbar Custom Build, the space gray finish had a scratch on it from the factory. #*!##*! 4 weeks 5 days of waiting for it and driving 2hrs to Delaware to pick it up tax free. Anyone else just resign themselves to live with similar defects in craftsmanship?

 

[Chicane-UK]

Problem is it would be nigh on impossible to prove that you didn't do that either - so you're probably stuck with it unless you're lucky and it develops a major defect like the graphical glitching, etc.

 

[Bootleg Gucci]

first, I posted this thread in the wrong forum lol. Second, I happened to record an unboxing video when I discovered the scratch.

 

[flowrider]

^^^^Glad you realized you posted to the wrong forum. Hopefully the video will be of help.

Lou

 

[Bubba Satori]

It's not just you.
In case you haven't seen this.
https://forums.macrumors.com/thread...ook-pro-scratch-right-out-of-the-box.2018508/

 

[ITguy2016]

S h i t happens. Have you contacted Apple to see if they're correct the issue? It's been my experience Apple is more than willing to do so. If you have and they have not then return it and buy a Windows PC.

 

[cerberusss]

first, I posted this thread in the wrong forum lol. Second, I happened to record an unboxing video when I discovered the scratch.

Heh yes, nowadays I do the same when unpacking expensive items 🙂
In any case, I think I'd get it replaced. Just call, see what they say.

 

[Bootleg Gucci]

It's not just you.
In case you haven't seen this.
https://forums.macrumors.com/thread...ook-pro-scratch-right-out-of-the-box.2018508/

Thanks for linking that thread!! I haven't seen that before, but those people have the same scratches on their MBP as mine did right out of the box.

 

[Bubba Satori]

Thanks for linking that thread!! I haven't seen that before, but those people have the same scratches on their MBP as mine did right out of the box.

You're welcome.
Cosmetic issues are showing up in other locations, too.
https://forums.macrumors.com/threads/mbp-2016-space-grey-tiny-chip-between-keys.2019123/
If it looks like that out of the box, what will it look like in a few months?
Send it back.