I don't know if this is the right place to post this, but I recently had a very bad experience with an "apple store". We all know and love the quality service and usefulness of apple stores around the globe. I've been to several apple stores in Europe, so I thought this was an official store in el Salvador. It looks exactly like an official apple store, so I decided to take my MacBook pro to their genius bar, and upgraded my hdd for a larger one. When I got it back my motherboard was fried, long story short, they're refusing to do anything about it. While arguing with them I found out they are not technicians or have any real training on how to service apple computers (yet they dress and look like apple geniuses). Their logic was that since they are not certified technicians there is no reason to do anything about my computer, even if they know THEY fried it. This is a real bs policy, and I was never told they weren't certified technicians, and that they wouldn't be responsible if anything happened to my computer. I feel they are tainting apples image, giving a sub-par service in their name. I know I was tricked into believing they were a real apple store, and more people are probably tricked as well. I was hoping someone here could point me out in the right direction so I can notify apple about this store.
Thanks in advanced
Thanks in advanced