What troubleshooting steps did you follow once you noticed that?
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FAQ: What to Know About Apple Slowing Down iPhones to Prevent Unexpected Shutdowns
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What troubleshooting steps did you follow once you noticed that?
I've had my iphone 7 shut itself down repeatedly in weather between 40-60 degrees. I visited the genius bar where it was confirmed there were no hardware issues. As Apple's first question is typically "Do you have the latest software?", I was sure to make sure I did. The only solution offered was resetting the phone entirely which I was not interested in doing. I was thanked by the employee for not getting angry at him as this is apparently often the case when customers have had this issue. Little did I know that the having the latest software was actually the reason for this occurring. I updated my iOS this week and was able to shoot multiple timelapse videos in the brutal East Coast weather yesterday with no shutdowns or rapid depletion of battery life. I could understand the phone shutting down if left in the summer sun or brutal winter cold, but the hardware should be able to perform in relatively mild temperatures.
If I'd been aware at the time that it was the state of the battery that was causing the shutdowns, I would have insisted on a warranty replacement. Which I guess is why Apple kept it quiet to prevent a deluge of battery replacement claims.
If that's true, then CPU Dasher X isn't working properly. The CPU isn't going to run at max clock speed all the time.
Nice CYA article. I bet a team of lawyers worked on that one all weekend.
But Apple does not tell users that their battery has issues that they could fix by replacing the battery and instead slows down the performance causing users to get a more expensive newer phone.
Yeah they could add a new switch and label it 'Random shutdown' off/on. Or just add the feature to the existing Low power mode and add to the description "Phone may also randomly shut down at any given time"
May want to re-read the info regarding this topic. The throttling was not added to 'give new features' but for an entirely different reason.
YOu realize thats bad for the battery constantly charging it .... cause the way it works is it just constantly trickles in power, then uses the battery, then trickles in power repeat. Being plugged in with 100% battery doesnt provide a pass through. Most articles Ive read ultimately suggest to basically never let your battery decharge super low below around 25% and re-charge it to about 90/95%
p.s. I can confirm this as in one of my old iPhones I did the exact same thing you are doing..and the battery crapped out in 1.5 years. I was shocked to learn leaving it plugged in was worse than simply charging it as needed.
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Are you being sarcastic?
I cant imagine youre falling for the ancient PR line of "its a feature not a bug"
yea I forgot the /s but I did say according to apple
Good points, but remember Apple is in the business of making money. Of course they could have designed a removable cover, but they want you to upgrade to a new phone, not replace the battery in your existing one. How many people would have kept their old phones if they could easily replace the battery themselves? I'd bet a lot.
I think many people here still misunderstand what it going on
First, Samsung doesn’t have special battery technology. The chemistry is exactly the same. They deplete the same way. There is no way to change it except to use a different battery chemistry. It is very likely that Samsung and other manufacturers use similar power management methods.
Second, Apple uses batteries made in Japan.
Lastly, relax, most of the time it takes a seriously beat battery for power management to engage throttle. Get it replaced for $30. The amount of hyperbole on here makes it seem crazy that a heavily used battery cycled at least daily for three years should wear out... 500 cycles is a lot for a lipo battery.
First, Samsung doesn’t have special battery technology. The chemistry is exactly the same. They deplete the same way. There is no way to change it except to use a different battery chemistry. It is very likely that Samsung and other manufacturers use similar power management methods.
Second, Apple uses batteries made in Japan.
Lastly, relax, most of the time it takes a seriously beat battery for power management to engage throttle. Get it replaced for $30. The amount of hyperbole on here makes it seem crazy that a heavily used battery cycled at least daily for three years should wear out... 500 cycles is a lot for a lipo battery.
It's planned obsolescence plain and simple.
The issue is about DISCLOSURE. You should disclose to your users the repercussions of them upgrading an older phone so they can make an informed decision. Also if they are coming out with all these new diagnostic tools to achieve better transparency, why wasn't that done prior to the update that slowed the phones down?
Why do you think CPU Dasher X includes both 'Max Frequency' and 'Current Frequency' readings?
It's that they didn't DISCLOSE that they were doing it...that's the problem.
Your blanket forgiveness is inspiring.
Yes but they didn't TELL the users in ADVANCE of them updating so they could make an INFORMED decision...
This is particularly problematic. My wife's 5S is much faster than my 6. My phone started becoming slow around 6 months ago... just around the time the 10.2.1 update went out. Her battery runs out faster than mine, but I'll take the performance over the battery at this point. I can deal with plugging my phone in when I get home from work. I can't deal with my phone taking 10 seconds to open a text.
Though I guess that's the point, isn't it? If I can't deal with it, I'm more likely to spend on the new one.
Is your phone affected by this ? I suspect it's not or you wouldn't be making up times like that. Try the following sequence and time it (just by counting off the seconds):
- Open Photos app and select an image
- Start "timer"
- Tap the Share button
- Select Messages
- Once you can begin inputting a recipient, stop "timer"
Do this as quickly as your phone will allow you. How long does it take ?