Why not get a life, and stop waiting for a phone call that isn't going to come? This is so ridiculous that your fussing over one small pointless feature.
Here is an excellent idea...SWITCH DATA PLANS!!!
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FCC/Facetime complaint. At&t called me.
- Thread starter cmChimera
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Why not get a life, and stop waiting for a phone call that isn't going to come? This is so ridiculous that your fussing over one small pointless feature.
Here is an excellent idea...SWITCH DATA PLANS!!!
Yeah, I doubt that. But it would be nice.
umm LTE devices are 5 gb... so it will be like that... im sure it will change eventually
I have a life. And it's not me fussing about a feature, but about a corporate entity screwing me over. I find this to be an issue worth fighting about, you don't. You're free to do what you want, but I don't feel like sitting by and letting At&t rip me off in a fashion that I believe is actually illegal.
I'm not going to switch data plans to a mobile share plan when I'm the only one on my plan. It's much more expensive and that's just ridiculous.
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AT&T makes more money the less of the data you paid for you use. Simple as that, pay for 3gb and use 3gb AT&T wins, pay for 3gb and use 1gb AT&T wins more.
As we know they are just looking for ways to make even more money. Its a lousy way of doing business and customers should try to do whatever they can to prevent it.
As we know they are just looking for ways to make even more money. Its a lousy way of doing business and customers should try to do whatever they can to prevent it.
They're probably busy.
Do you really need to use facetime over 3G or do you just not like knowing that you can't?
I see so many complaints from people in my day to day bitching about some ****ing thing or the other when it doesn't affect them. Just some ignorant fools who do not like knowing that there is a certain rule imposed and while it will never affect them, they sit around filing complaints. It is a waste of time because I have to focus on that BS instead of helping those who really need it.
I do agree with this, makes as much sense as me paying a higher percent in taxes just because i make more money.
Shoild all be a flat rate and be done with it.
I'll never get to find out if I'll use it, because At&t won't let me......If you pay a cell phone bill and you are ok with your carrier breaking the law in a way that restricts the usage of your own phone, then by all means sit back and take it. But to say someone is ignorant for trying to stand up for him or herself, and/or his or her rights, well that makes me question what you deem to be intelligent.
I don't believe your point is relevant. Whether I am going to FaceTime 24/7 or do it once a year is a moot point. The reality is FaceTime is done over data. AT&T offered "unlimited data plans". Unlimited means unlimited, is not about being bothered by AT&T rules. I am bothered by the fact that other providers are not taking the same approach which means AT&T is just trying to stick it to its customers. They seem to have forgotten they don't have the monopoly on iPhones anymore.
I have an unlimited data plan which I had since the first iPhone. I have been a loyal customer for 5 years. Yet, I will be jumping ship unless an announcement is made that AT&T has decided to leave FaceTime alone. I was bothered by the tethering charges but I had no need for it so I let it go, but I travel for work and I do like to see my beautiful wife's face when am away and rather do it wherever I want instead of hunting for WiFi. After all, I am paying for an "unlimited data plan" End of story.
No, I said that ignorance comes from those who have absolutely no reason to complain other than they feel like they should and their lives are not affected by the issue they are complaining about. I guess I should elaborate for you on my thought. I'd like you to tell me what law was broken. Anytime I am told the law is being broken I like to ask the person to cite the law. So do let me know what law you think was broken.
I, on the other hand, do not sit back and take it (as you said); however, I do not say a company is breaking the law unless I know what law they're breaking. Thanks to the internet age we can find this information very easily. If you had simply said you wronged you because you have found that if you had the ability to facetime over 3G then you would, that would be another story. You did not, you stated they broke a law.
Taking the law out of it for a moment, I will tell you that not being able to facetime over 3G has not affected me in any way. As a matter of fact, I've used facetime once and that was simply because I wanted to try it. That is me, I may not represent the majority. If this is a feature that I am entitled to based on my contract then I would and could anticipate being able to use it even if I never have a need. The problem in your statements though is that you say the law was broken so you must have researched this enough to know which law was broken.
As for what I deem intelligent; the list is long and far from distinguished. You are undoubtedly much younger than I am and I believe that your idea of what wrongs you is much different. Speaking specifically to this subject, I find it intelligent when someone files a complaint outlining the fact that they know they are supposed to be able to use a certain feature on a certain network but the network has systematically opted to remove this feature. I do not expect nor believe they must know the law or cite such law to file a complaint, don't misunderstand that at all.
The hardware you purchased allows for this feature to be used over 3G, the network supports the use of data over 3G of course, and you pay for a service plan that would allow you to use a certain amount of data. If you choose to consume the majority of it using facetime then that is your right under the terms of your contract; however, they are prohibiting you from having such option for reasons they have not made entirely clear. I would find that more intelligent then saying you have facetime and you're entitled to use it but you may never or you don't know if you were damaged by not being able to use it because it never came up. Certainly you have been out and about and thought it would be nice to facetime but you cannot, right?
I get what you're saying, I just have this suspicion that you're upset over the inability to use a feature simply because you want to know that you can. I don't know if I firmly believe you know if or what law was broken. That is ok, but don't try to tell me that I can sit back and allow a company to break a law. You can't be certain of my entire view on this subject, now can you?
igetit, I think the above helps you better understand the relevance. My point is not that he should not file a complaint, read the above and you'll see that even though I don't use facetime, I don't believe I should be prohibited from using it by a corporate decision made by my carrier when the network, device, and monthly contract support this feature. And my initial post to this thread was not a point, it was a question to the OP with a personal anecdote ... my point comes into play in the second (this) posting I made to the thread.
igetit, I think the above helps you better understand the relevance. My point is not that he should not file a complaint, read the above and you'll see that even though I don't use facetime, I don't believe I should be prohibited from using it by a corporate decision made by my carrier when the network, device, and monthly contract support this feature. And my initial post to this thread was not a point, it was a question to the OP with a personal anecdote ... my point comes into play in the second (this) posting I made to the thread.
Point taken... I don't think AT&T is breaking the law either, I just think they are providing crappy customer service. I believe it is instinctual to complaint about having a service provider tell you what you are entitled and not entitled to have. If the service was free, by all means I will be the first to bend over. But when I am a paying customer not complaining is hard to do.
Is FaceTime indispensable in my life? Not really. But, it should be my prerogative to decide that. I guess if all other providers take the same approach as AT&T and charge for the service my complaining will be pointless.
Other poster in this forum mentioned that carriers acknowledged their unlimited plans were a "mistake". Let's say that's true, why should we the customers pay for their mistake. By the way, I think the "mistake statement" is BS. Is more like "we did this to attract as many customers as we could, now how are we going take it away since they are hooked for at least two years"
All being said, we leave in a supply/demand driven country. I guess AT&T is entitled to charge whatever it wants for its services, is up to the customer to decide if they find value on their offering. For me, AT&T's offering looses its value when they start taking the "nickel and dime" approach. I am doing my research now to make sure Sprint is worth the switch. Their plan offerings are good and the fact that they are not going to charge extra for FaceTime is appealing to me. I just need to make sure I get coverage to the areas I travel to.
All in all, I am excited about the new iPhone coming out and the fact I get to either upgrade with AT&T or purchase with Sprint as a new customer. Either way I won't have to pay full price
Thats blasphemous.
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I respect your opinion, however I do not share it. Just because racism doesn't affect me, does that mean I should not stand up and fight against it? Your logic says I should take a back seat.
I feel people should stand up for what they believe in, regardless.
If people were to sit back and do nothing simply because it doesn't affect them, I'd wonder what type of country we'd live in today.
As for what law, I'm not sure there is a law per se. Not sure there is one. But I do question AT&T's ethics on allowing Skype video over 3G for free, yet charge for FaceTime video.
Greed? Probably. I only question why 1MB of data via 3G costs more than 1MB of data over 3G.
I'd it's just about money, why doesn't AT&T offer a small upgrade fee for FaceTime 3G access? A person on a single plan would never upgrade to a shared plan just to access FaceTime, but they might pay a fee. I wouldn't, because I believe you should be able to do what you want with the data you pay for. But it would hamper the argument the argument that AT&T is banning FaceTime for non-shared users.
I'm not sure if I should be impressed or disgusted that you would compare fighting for your "rights" to use facetime over 3G to fighting against racism. Do us both a favor never assume that I think people should take a back seat when it comes to civil rights just because I have a varied opinion regarding a meaningless feature found in a cell phone.
I think they were using Reductio ad absurdum to make their point. And not actualy saying that you thought that way.
Reductio ad absurdum (Latin: "reduction to absurdity") is a common form of argument which seeks to demonstrate that a statement is true by showing that a false, untenable, or absurd result follows from its denial.[1][2] First appearing in classical Greek philosophy (the Latin term derives from the Greek ἡ εις άτοπον απαγωγη or hi eis atopon apagogi, "reduction to the impossible"), for example in Aristotle's Prior Analytics[1], this technique has been used throughout history in both formal mathematical and philosophical reasoning, as well as informal debate.
I'm sure if you were one of the unlimited users, you would feel the same way about FaceTime. It's not like we're asking for more data, we just want to freely use it as we wish.
As some others have stated, even if it does not affect me immediately, it is still AGAINST me. You mocked someone comparing it to fighting for civil rights, but it is comparable. An illegal search of someone's car does not affect me personally, but I am still highly offended by it because of the far reaching implications. Even if I NEVER used Facetime, letting At&t block it is no different than telling At&t I'm ok with it. So the next time they decide to block my native Youtube app, go ahead. The law I'm citing is the FCC's net neutrality rules, specifically the no blocking rule. Link.
At&t is arguing that this is reasonable network management and I disagree as do many others.
You're being presumptuous. I know what law that, in my opinion, they are breaking.
Yes I have.
Ok.
This has been an issue that is quite publicized. I presumed most people on the forum knew what was going on. That may have been a mistake. Either way, I still feel that this a moot point. It matters not how many times I'll use FaceTime, all that matters is that At&t is restricting the use of my data that I pay for unreasonably.
This is because you are being presumptuous.
Haha, I hear that a lot.
Update: Spoke to them. She basically said their policy on the matter. She then gave me a chance to speak on it and said they take these complaints seriously, but they're sticking with their policy at the moment. I got the impression that she personally agreed with me. On multiple occasions she would separate herself from the company and say that she understood that and that she agreed that there was no differentiation between a pre-loaded app and one you download. She was quick to say that the company views it another way though. We talked for a bit about every possible way it's unfair and stuff and then she told me that they have to make a formal response to the FCC. I imagine that if the FCC deems the response to be inadequate, further action will be taken. I encourage those on At&t with iPhones to do this.
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more people need to complain with the FCC, the way AT&T is doing business with their customers is absurd.
when you lease a car does the car company car how you spend these miles as long as you're driving it responsibly?
how is facetime & tethering irresponsible data usage?
when you lease a car does the car company car how you spend these miles as long as you're driving it responsibly?
how is facetime & tethering irresponsible data usage?
Obviously you're taking everything literal. I was comparing fighting for what you believe in, regardless of the situation. You, however, seem to only see one scope.
Thats fine, its your opinion that people shouldn't stand for something unless it directly affects them.
I differ.
Feel free to ignore or disregard any opinion that doesn't match yours.
He was using that as an example and you're being a drama queen about it. Speaking of, do you ever have anything positive to say in peoples threads? All you seem to do is bitch and post negative things. Try taking that stick out of your ass
Attempting to personalize yourself with a difficult customer is Customer Service 101. She may also agree with you but in the end it does not matter. There is lots I agree with when it comes to people I talk to in my work life but if I value my paycheck at all, I won't throw the company under the bus. Sad but true.
I know you said you know the law to which you believe they've broken but I believe it would be nice to share that information for all others (like my two buddies below) to understand. In that case, you will be helping others file FCC complaints and really bringing AT&T to their knees for the issue. Sharing knowledge can be useful, try it. Lastly, make no mistake, I did not mock someone for comparing the inability to use facetime over 3G to standing against racism, I merely said I was disgusted. Mocking has another meaning.
I actually said I understood the issue and I think to some point I even started to agree; however, I may have used too many words. I simply find it ignorant to assume that because I am not carrying the flag against AT&T because of this facetime issue means that I do not stand for things such as racism (which you cannot even begin to figure out whether it affects me), or any other civil right. I'll stand up for equal and civil rights before I'll pity a bunch of customers over their inability to use facetime. I absolutely don't see the correlation between the two, I'm sorry you do. I actually value varied opinions, I think that makes me a rare breed in this thread and on the site in general. I just never thought someone would find correlation between no facetime over 3G and racism.
If you're going to creep on my post history you should take better notes because you're pretty far off. To answer your question, yes I do.
If you're going to creep on my post history you should take better notes because you're pretty far off. To answer your question, yes I do.
I didn't creep at your post history, my time is worth more than that
I just remember you making similar snide comments in my thread the other day after seeing your posts here and then your lame signature.
I didn't creep at your post history, my time is worth more than that
OH! Well at least your bitterness isn't completely misdirected. You genuinely can't find anything I say amusing when I didn't pat you on the back and tell you how awesome you were for your discovery of a loophole. I get it now.
Good lookin' out man!Oh hey macrumors, this is why we need that down vote button.
That stupid system didn't represent anything. People are still going to see posts. Glad to know your one of the ass* * * * * that voted practically everything down that someone normally wouldn't say.
I'm sure if you were one of the unlimited users, you would feel the same way about FaceTime. It's not like we're asking for more data, we just want to freely use it as we wish.
I have the old $30 smartphone plan on one of my lines and I still could couldn't careless. Nine months ago we heard all the cry babies cry about the throttling, and now this. Wow. People like the OP need to get a life and not worry about this. If he wants it so bad, why not switch plans? Didn't think that was rocket science?