Become a MacRumors Supporter for $25/year with no ads, private forums, and more!

iPhone 8(+) (Fixed in 11.0.2) Iphone 8 plus crackling static noise in earpiece during calls

vask

macrumors member
Original poster
Sep 22, 2017
51
53
London
Just to add: this is UK bought phone, if that makes a difference. However, due to the fact that it happens during facetime calls as well, it is probably not a cellular modem problem.
 
  • Like
Reactions: AttilaTheHun
Comment

vask

macrumors member
Original poster
Sep 22, 2017
51
53
London
Good to know there is at least 3 of us now (another user in the UK release thread). More likely to be a software issue I guess
 
  • Like
Reactions: bryanbuff
Comment

JoaoF

macrumors member
Apr 3, 2011
71
3
I was trying to perfom a hard reboot to see if it would solve this problem
But I can't seem to find the propper button combo
 
Comment

Applefan4515

Suspended
Sep 19, 2016
206
202
I was trying to perfom a hard reboot to see if it would solve this problem
But I can't seem to find the propper button combo
Hold power and volume down. If that ain’t it it’s power and volume up. I forget which one it is.
 
Comment

allthingsapple!

macrumors regular
Sep 4, 2014
245
136
Just to add: this is UK bought phone, if that makes a difference. However, due to the fact that it happens during facetime calls as well, it is probably not a cellular modem problem.

I've noticed this the past few months on my 7 plus but not on my 8 just yet.
 
Comment

JoaoF

macrumors member
Apr 3, 2011
71
3
Hold power and volume down. If that ain’t it it’s power and volume up. I forget which one it is.
Doesn't work. It summons the SOS screen.
In another post someone said:
  1. Press and release Volume Up
  2. Press and release Volume Down
  3. Hold Power until Apple logo appears
But I can't make it work
 
  • Like
Reactions: bryanbuff
Comment

Applefan4515

Suspended
Sep 19, 2016
206
202
Doesn't work. It summons the SOS screen.
In another post someone said:
  1. Press and release Volume Up
  2. Press and release Volume Down
  3. Hold Power until Apple logo appears
But I can't make it work
Hmm your right. That’s what it use to be. Just tried it myself and accidentally called 911
 
  • Like
Reactions: bryanbuff
Comment

blairian89

macrumors 6502
Dec 5, 2016
379
247
Texas
No issues with sound quality on mine. Most of the time static or odd noises are going to be the fault of your carrier or the connection on the phones.
 
  • Like
Reactions: BorgCube
Comment

palmerc2

macrumors 68000
Feb 29, 2008
1,618
679
Los Angeles
Doesn't work. It summons the SOS screen.
In another post someone said:
  1. Press and release Volume Up
  2. Press and release Volume Down
  3. Hold Power until Apple logo appears
But I can't make it work

Press and hold sleep / wake and home button.
 
Comment

vask

macrumors member
Original poster
Sep 22, 2017
51
53
London
Interesting...keep testing it out and worst case, do a swap at the store and hopefully that will solve your concerns...
Another interesting thing is that on speakerphone there is no crackling from the earpiece so the speaker itself doesnt seem to be physically defective. I wonder if display models are setup for calls, would want to test before swapping as other aspects of the phone are without defects.
 
  • Like
Reactions: blairian89
Comment

Ngamtns706

macrumors regular
Sep 21, 2015
212
82
Experiencing here. Those hard resets combos don’t work btw. But I did a wipe and restore from icloud. Very annoying sound in earpiece.
 
Comment

pat500000

Suspended
Jun 3, 2015
8,523
7,513
Just to add: this is UK bought phone, if that makes a difference. However, due to the fact that it happens during facetime calls as well, it is probably not a cellular modem problem.
Can u video record it or something?
 
Comment

ctbaz

macrumors regular
Aug 20, 2014
141
60
After doing a hard reset the static went away

To do a hard reset click volume up then down, then hold the power button until it resets
 
  • Like
Reactions: BorgCube
Comment

Ngamtns706

macrumors regular
Sep 21, 2015
212
82
I restored it after a clean wipe, played some loud music on it to “break it in” and made a couple of calls and haven’t heard it anymore but haven’t done really any hd voice calls. I think it did solve it but small sample size.
 
Comment

Alexander.Of.Oz

Contributor
Oct 29, 2013
3,170
12,213
Adelaide, Australia
That's not the solution
It sort of is! You just need to hold the power button, on the top right side of the iPhone 8 plus, but for a few seconds!

I had a lot of static as I called Vodafone yesterday, arranging the porting of my number, but in another call to my wife it was crystal clear. I put the initial crackling down o the cheap headsets they use in the Mumbai call-centres!
 
  • Like
Reactions: mirz2000
Comment
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.