he never said 4500 is the initial, but people do spec them to that price point, you asked where is that outrageous price come from, and i provided you with an answer. and in case of europe, VAT makes it higher. it was never a debate of whos fault it is, but VAT does justify why prices for a macbook is even more outrageous in europe.
Why is it a loss for the consumer? Apple is already replacing the defective products and has been for years. 🤷🏾♂️
im guessing a lot of people here think they cant actually get a free replacement? if apple is replacing defective units then i agree there isnt much to complain about
In Australia, consumer law ties the warranty to the value of the product. So a MacBook Air would have longer warranty than the statutory 12mths. Apple thinks their on the hook for, but less than a MacBook Pro. In fact my iPhone 11 Pro Max has a roughly 3yr warranty based on the AU$2400 asking price.
More,..and you don't even need the up sold "Applecare" product. I can't believe consumers in Australia actually pay for an extended warranty, when it is actually free as a consumer. Consumer Law ALWAYS overrides any company's so-called warranty.
This is exactly what the EU 6 year warranty addresses . Pre existing design flaws leading to early product failure and what might be considered planned obsolescence
Parts maybe Labor (Labour) no- Out of warranty man hours are chargeable period
That also happened with my iPad, and I promise you its not the cable fault.It do hurt when you see a Trillion dollar company get away with a defect that is very obvious and many consumers are affected by this issue. Consumers who bought this expensive machine that couldn’t last longer than 2 years because you just open and close the lid many times (which is the basic functionality of a portable computer).
For those who have sided with Apple on this issue. Flexgate doesn’t only happen on 2016-17 models, it has already occurred on 2018-19-20 even the newer M1 models because Apple hasn’t changed the design from 2016.
Flexgate error on M1 - Apple Community
discussions.apple.com
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I don't know about the US, but in Europe, consumers rights extend beyond a 1-year warranty period. I believe it's 5 years. If you sell something and it breaks in 5 years due to how it was manufactured, you're still liable to fix it.
In Europe they are, and Apple's not 'adding the cost' as you described. Besides, it'd simply be cheaper for Apple to learn from its mistakes and fix defects and make their products incrementally more reliable, and to be fair, on some products I've found this. In the early days of iPhone, it was almost a given for me to have Apple replace my iPhone at least once due to one fault or another. But in the last 4 years, I've not once taken any of the last 4 generations of iPhones in for repair.
My MBP 15" 2018 had the cable issue. Had I not had AppleCare, the repair would've been hideously expensive. And, yes, the computer did cost over 4000 € when I bought it.
How is it a loss for the consumer??? You buy a product with a certain length of warranty...and then it is a loss when something fails outside of that warranty period? What's your solution...indefinite warranty? Perhaps you should give Willy Wonka a call...I hear he sells an everlasting gobstopper!
I gave up on them after the 2003 iBook with failing logic board and extended replacement programme, 2005 12" PowerBook with failing logic board, no programme, 2008 MacBook Pro just before unibody with failing logic board and extended programme.
Apple designs more recent products to last just long enough to pass the AppleCare period. You will mostly likely notice issues only after all warranties are expired. This is usually 2-3 years after the purchase.
In the USA, as with other countries, there is a “warranty of merchantability” or “implied warranty” that goes beyond anything a manufacturer or professional seller states explicitly in a written warranty. It basically states that goods must be fit for the ordinary purposes for which such goods are used. To disclaim the warranty the manufacturer/seller has to state the sales is “As Is”.
The repair program only covers 2016 13” models. As a full time repair technician, I have personally seen this issue with devices as new as the 2019 16” MacBook Pro. This is still an issue and Apple needs to foot the bill and figure this out. Not the consumer.
What’s wrong with this statement? A defective wire in some devices is nowhere close to the same thing as low quality build-it is a defective wire. That is just common sense.
